Zuku Customer Care Number

Zuku is an African Company by Wananchi Group that provides entertainment and communication services to the public of Africa. Thus, dial Zuku Customer Care Number if you want to enquire about its products and services.

Customers can also interact with the company associates in case of any query or grievances by dialling Zuku Customer Service Toll Free Number. Furthermore, we have provided Zuku Phone Number, Zuku Self Care Number and Zuku USSD Number along with other contact details.


Zuku Customer Care Number

Zuku Customer Care Number0205 205 205
Zuku Customer Care Email Id[email protected]
Official Websitewww.zuku.co.ke


Zuku Customer Service Number

  • Zuku Customer Care Telephone Number: 0205-205-205
  • Zuku Toll Free Number: 0719-028-200
  • Zuku Customer Care No (Sales):0205-222-222
  • Zuku Contact Number (Fibre Support): 0205-205-205
  • Zuku Helpline Number (TV Support): 0205-297-000

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Zuku Customer Service Email Ids

Besides calling Zuku Customer Care Number, you can route your issues and doubts by sending mail at below given email address.

DepartmentE-Mail ID
Satellite TV E-Mail[email protected]
Fiber E-Mail[email protected]
Mombasa Town Office E-Mail
Nyali Office E-Mail ID


Zuku Office Address

Location Address
Mombasa Town OfficeMuslim Road, Opposite Sakina Mosque
Nyali OfficeOff Nyali Road, Above Nakumatt Cinemax
Ngong RoadJunction Mall, 1st Flr Next to the Food Court
BuruburuRabai Road, The Point Mall, Next to Naivas Supermarket, Ground Flr
TRMSecond Flr, Near Chicken Inn/Galitos
ParklandsMasari Road, Diamond Plaza, Ground Flr,Next to Farrah Fabrics
MombasaMajengo area, Opp. Sakina Mosque, Ground Flr
NyaliNyali Cinemax Plaza, Ground Flr


 Press Here >> To Fill Compliment Form

Press Here >> To Submit Complaint Form

Press Here >> To Submit Feedback

Press Here >> Zuku Customer Care

Zuku Contacts

Gateway Business Park Block E,

Next to Parkside Towers

Mombasa Road, Nairobi, Kenya

Zuku Customer Care Mobile Number: 0205 205 205

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Zuku Customer Care Number FAQ’s

Ques 1: How To Pay Zuku Bill Via Mobile Phone?

Ans: To pay your bill, identify your Zuku account number on the most recent invoice as you will need this to pay your bill.


  • Go to M-PESA on your phone.
  • Select Pay Bill option.
  • Enter Business no. 320320.
  • Enter zukuXXX in account code where XXX is your zuku account number e.g. zuku122.
  • Enter the Amount.
  • Enter your M-PESA PIN and Send.
  • You will receive a confirmation via SMS.
  • Payment reflects on Zuku within 15 minutes.


  • Go to M-PESA on your phone.
  • Select Pay Bill option.
  • Enter Business no. 220220.
  • Enter XXXXX in account code where XXXXX is your zuku account number.
  • Enter the Amount.
  • Enter your M-PESA PIN and Send.
  • You will receive a confirmation via SMS.
  • Payment reflects on Zuku within 15 minutes.

Ques 2: How To Pay Bill Zuku Via Website?

Ans: In order to pay Zuku via website, you need to undergo below given steps:

  • Hit the “Pay Now” tab on the right, or follow the (Direct Link)
  • Enter account details on the form and press continue.
  • Follow the payment steps as shown in www.pesapal.com
  • For Credit Card Payments, select Visa/Mastercard and enter the details as shown
  • Hit on Complete.
  • You will receive a confirmation via SMS.
  • Payment reflects on Zuku within 15 minutes.

Get Details – How To Talk To A Customer Care Executive

Ques 3: How To pay Zuku Bill Via Eazzy Banking APP?

Ans:  Customers need to follow below given steps.

  • Log into the Eazzy Banking App
  • Hit on the [+] sign
  • Select Eazzy Pay
  • Select Pay bill Type Zuku to search for Pay bill number or Type 320320
  • Enter your Zuku Fiber Account number E.g. ZukuXXX
  • Enter Amount
  • Confirm details
  • Enter PIN. You will receive a confirmation SMS

Ques 4: What is Zuku Customer Care Number?

Ans: Zuku Customer Care Number is 0205 205 205.

Ques 5: What Will Be The Monthly Subscription Of Each Package?


  • I1 – infinite 1mbs + Edge Tv – Kshs 2799 + phone services
  • I10 – infinite 10mbs + Edge Tv – Kshs 4099 + phone services
  • I20 – infinite 20mbs + Edge Tv – Kshs 5299 + phone services
  • I50 – infinite 50mbs + Edge Tv – Kshs 9799 + phone services

Ques 6: How many channels will I get through Packages?


  • Asian package – above 27 channels plus edge Tv channels
  • Classic TV package – above 75 channels (includes edge Tv channels)
  • Premium TV package – above 108 channels (includes edge Tv channels)

Hit Here: For More FAQs

Customers Also Search For:

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Zuku Customer Care Phone NumberZuku Wifi Customer Care Number
Zuku Customer Care Toll Free NumberZuku Telephone Number 
Zuku Internet Customer Care Number   Zuku Customer Care Safaricom Number


Now, you will be able to contact the Zuku Customer Care Executives easily who will assist you in getting your queries solved within minimum possible time. If you want any further assistance or have any other query then visit the Official Website or call on Zuku Customer Care Number.

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