Vidal Health Customer Care

Customers and clients can interact with Vidal Health Customer Care that remains accessible 24/7 around the year for the benefit of the Insured person who wants to enquire about medical services facilitation and claim status.

Apart from calling Vidal Health Helpline Number, customers can also visit Vidal Health Customer Care Branches that are situated at Mumbai, Delhi and Bangalore to seek assistance and support for their doubts and queries.

Vidal Health Customer Care Number

Vidal Health Customer Care Toll Free Number18604250251
Vidal Health Customer Care Email Id[email protected]


Vidal Health Phone Number

LocationVidal Health Customer Care No
Vidal Health Customer Care Bangalore Number
  • 18604250251
  • 080 46267018
Vidal Health Customer Care Number Mumbai
  • 18604250254
  • 080 46267021
Vidal Health Contact Number Chennai
  • 18604250253
  • 080 46267020
Vidal Health TPA Customer Care Number New Delhi+91-120-4809800
Vidal Health Insurance Customer Care Number Cochin18604250252
Vidal Health Customer Care Helpline Number Coimbatore+91-422-2491335
Vidal Health Customer Care Hyderabad+91-40-66061300
Vidal Health Helpline Number Kolkata+91-33-22884197
Vidal Health Customer Care Pune+91-20-25530394
Vidal Health Customer Service Number Visakhapatnam+91-891-6670197


Get Details: How To Talk To A Customer Care Executive

Vidal Health Care Fax Number

LocationFax Number
New Delhi+91-120-4809820
Cochin080 46267019


Vidal Health Telephone Number (Ombudsmen List)

Chandigarh 0172-2706196/468 
Guwahati 0361-2132204/1307/2205
Kolkata 033-22124346/339
Lucknow 0522-2201188/1 


Do You Know: How to Write a Complaint Email to Customer Service

Vidal Health Ombudsmen Office Address

AhmedabadOffice of the Insurance Ombudsmen,2nd floor, Ambica House, Near C.U. Shah College,5, Navyug Colony, Ashram Road, Ahmedabad – 380014
BhopalOffice of the Insurance Ombudsman, Janak Vihar Complex,2nd Floor,6,Malviya Nagar, Opp. Airtel, Bhopal-462001 
BhubaneswarOffice of the Insurance Ombudsman,62,Forest Park, Bhubaneshwar-751009 
Chandigarh Office of the Insurance Ombudsman, S.C.O. No. 101,102 & 103,2nd Floor, Batra Building, Sector 17-D,Chandigarh-160017 
ChennaiOffice of the Insurance Ombudsman, Fatima Akhtar Court,4th Floor, 453(old 312),Anna Salai, Teynampet, Chennai-600018 
DelhiOffice of the Insurance Ombudsman,2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi-110002 
Guwahati Office of the Insurance Ombudsman, Jeevan Nivesh,5th Floor, Nr. Panbazar overbridge, S.S.Road, Guwhati-781001
Hyderabadoffice of the Insurance Ombudsman,6-2-46,1st Floor, Main Court Lane opp. Saleem Function Palace, A.C. Guards, Lakdi Ka Pool,Hyderabad-500004 
KochiOffice of the Insurance Ombudsman,2nd Floor, CC 27/2603,Pulinat Bldg, Opp Cochin Shipyard, M.G. Road, Ernakulam-682015 
Kolkata Office of the Insurance Ombudsman,Hindustan Bldg, Annexe, 4,C.R. Avenue,4th Floor, Kolkata-700072 
Lucknow Office of the Insurance Ombudsman,6th Floor, Jeevan Bhawan,Phase-2, Nawal Kishore Road, Hazaratganj, Lucknow-226001 
MumbaiOffice of the Insurance Ombudsman,3rd Floor, Jeevan Seva Annexe,  S.V. Road, Santacruz(W), Mumbai-400054 


Vidal Health Customer Care Mail Id

Ahmedabad[email protected]
Bhopal[email protected]
Bhubaneswar[email protected]
Chandigarh [email protected]
Chennai[email protected]
Delhi[email protected]
Guwahati [email protected]
Hyderabad[email protected]
Kochi[email protected]
Kolkata [email protected]
Lucknow [email protected]
Mumbai[email protected]


Vidal Health Branch-Wise Contact Numbers

LocationVidal Health Customer Care Number Toll Free
Chennai      +91-44-42894444
Coimbatore +91-422-2491335
Kolkata       +91-033-22884191
New Delhi+91-120-4809800


Check Here: How To File Online Complaint in Consumer Court

Vidal Health Branch-Wise Address

LocationVidal Health Customer Care Number Toll Free
BangalorePrestige Treminus II, 1st Floor,No.9, Old Airport Exit Road, Bangalore – 560017
CochinDoor No:40/3232,2nd Floor, Near Rajarajeswari Temple, SL Plaza, Palarivattom, Cochin – 682025
HyderabadVC Plaza, 3rd floor,H.No:6-2-273, Opp .BJP Office, Kukatpally, Hyderabad – 500072
Mumbai413-422, 4th Floor, B-Wing, Chintamani Plaza, Andheri Kurla Road, Andheri East, Landmark : Near Western Express Highway, (WEH) Metro Station, Mumbai- 400 099
Pune118/22, 4th Floor, Venkatesh Meher, Opp National Institute of Opthalmology, Above ICICI Bank ATM lobby, Ghole Road, Shivajinagar, Pune – 411005
TrivandrumT.C 27/2343, First Floor, Vanchiyoor, Trivandrum-695001
Chennai      No.88, Anmol Palani, G N Chetty Road, 2nd Floor, ‘T’ Nagar, Chennai – 600 017
Coimbatore 146, Sri Sai Baba Towers, Raju Naidu Road, Tatabad, Coimbatore – 641 012
Kolkata       A-12, #33A, 6th Floor, Chatterjee International Centre,  Jawaharlal Nehru Road, Kolkata- 700071
New DelhiB-25,1st Floor Sec-1, Behind Indian Oil building, Uttar Pradesh, NCR, Noida- 201301


Important Links:

Press Here >>For Customer Feedback

Press Here >>For Online Claim Intimation

Press Here >>To Fill Complaint Form

Press Here >>For Ombudsmen Contact Details

Vidal Health Head Office

First Floor, Tower No. 2,

SJR iPark, EPIP Zone,

Whitefield, Bangalore – 560066,

Vidal Health 24/7 Customer Care Number: +91-80-40125678

Fax Number: +91-80-28418216

Frequently Asked Questions

Ques 1: What type of documents, I need to submit for submit for reimbursement?

Ans: Customers need to submit below mentioned documents for reimbursement:

  • Discharge summary with seal & signature of the hospital authority
  • In-patient bills, Doctor’s prescription
  • Pharmacy bills with break ups
  • Claim form duly signed
  • Vidal Health Insurance TPA card (photo copy)
  • Identity Proof (photo copy)
  • Investigation reports like MRI, ECG, CT scan, and X-Ray etc
  • Laboratory reports
  • Paid receipt with hospital seal & signature
  • Hospital registration copy (if required)

Ques 2: What is the time period for submitting the Shortfall documents?

Ans: You need to submit Shortfall documents within 7 working days from the date of receiving the S/F query/letter.

Ques 3: Is Day care surgeries are payable for insured persons?

Ans: Paying for Day care surgeries is totally depends upon the Insurance policy term and conditions.

Ques 4: I want to download the Vidal Health Insurance TPA card soft copy (E Card). How can I get that?

Ans: In order to download the Vidal Health Insurance TPA card soft copy, you are required to login in to your account by visiting Vidal Health Insurance TPA web portal. Apart from this, you can also call the Vidal Health Call Center and request for TPA card soft copy.

Hit Here: For More Recently Asked Queries

Customers Might Also Search For:

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Vidal Health Toll Free NumberVidal Health Toll Free Customer Care Number
Vidal Health Complaint NumberVidal Health Care Contact
Vidal Health Care Mail IdVidal Health TPA Services Customer Care


This is all concerning Vidal Health Customer Care. Thus, customers who wish to get the answers of their queries regarding Coverage and Benefits offered under the Policy can interact with the company service associates through above given contact details.

Customer Care Centre will help you by providing information of the Third Party Administrative services and these services are available in different languages such as English & Hindi.

For further information, you can visit the Official Website or stay in touch with us on our web page

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