Union Bank Customer Care Number

Union Bank Customer Care NumberUnion Bank is one of the largest government owned banks of India with its headquarters located in Mumbai Maharashtra. Union Bank Customer Care Number, Toll Free number, NRI contact number, PMJDY contact numbers and all other necessary contact detail have been shared on the page which will make you contact and connect with the bank.

If you are union bank of India service taker or want to avail any services related to the bank then you can count on this page as with the help of the contact details given on the page.You will be able to get in touch with the bank’s customer care executive whom will solve all your queries within minimal time.

This page is made by the dedicated team of customerkarts.com so the visitors can get all information on one single page and can rely on the customerkarts.com for the all customer care numbers and contact details of worldwide companies, banks organizations etc. Let’s move on to the contact details of Union Bank.

Union Bank Customer Care Number

Union Bank Toll Free Customer Care Number – 1800 208 2244

Union Bank Toll Free Number For PMJDY – 1800 22 22 44

Union Bank Helpline No – 080-25300175

Union Bank Customer Service No – 022-22892000

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Union Bank Of India NRI Customer Care Number – +918025302510

Union Bank Customer Care – 022-25751500

Union Bank Number – +91 -22 -25719600

Union Bank Head Office Address – Union Bank Bhavan, #239, Vidhan Bhavan Marg, Nariman Point, City: Mumbai,

State: Maharashtra, India. Pincode – 400 021

Union Bank Department Heads Contact Details


Personal Banking & Operations

Area of OperationResources mobilization including SB, CD, Customer Service & Operations
General ManagerMrs. Monika Kalia
Telephone Number022-22896600
Fax number022 22021924

Digital Banking Department

Area of OperationATMs, Cards, Internet Banking, Mobile Banking, Online payments, Call Centre, Point of Sales Terminal & Payment Gateway, Cash Management Services
Head Digital BankingMr. Pravin Sharma
Telephone Number022-22892529
Fax number022 22043290

Retail Banking & Marketing Department

Area of OperationRetail Loans including Home Loans, Educational Loans, Car loans etc
General ManagerMr. Keshav Baijal
Telephone Number022-22896684
Fax number022-22042010

Wealth Management & Third Party Products

Area of OperationLife & Non Life Insurance, Mutual Funds, D-MAT etc
General ManagerMrs. Rekha Nayak
Telephone Number022-22896683
Fax number022-22042010

International Banking Division & DFB

Area of OperationInternational Banking
General ManagerMr. G R Padalkar
Telephone Number022- 22892101
Fax number022-22824689


Area of OperationTreasury Operations
General ManagerMr. P K Saha
Telephone Number022- 22892101
Fax number022-22892144

Information Technology

Area of OperationIT Policy, Planning and Operations pertaining to Data Centre, DR site, Internet Banking, Network Management, Data Warehouse, Document Management, IT Security Management etc.
General ManagerMr. R. Kandasamy
Telephone Number022-25710501
Fax number022-25704132

Corporate Communications

Area of OperationThe Bank’s communication with outside world related to publicity, its planning & execution.
General ManagerMrs. Monika Kalia
Telephone Number022-22892530
Fax number022-22823628

Human Resources

Area of OperationHuman Resources Management
General ManagerMr. R.R. Mohanty
Telephone Number022-22896201
Fax number022-22024767

Large Corporate & Loan Syndication

Area of OperationAll credit processing/sanctions for Large Corporate
General ManagerMr. V. V. Shenoy
Telephone Number022-22896801
Fax number022-22851167

MSME [Micro Small & Medium Enterprises]

Area of OperationCatering to financial requirements of MSME covering all sectors such as manufacturing, services, trade etc
General ManagerMr. D. C. Chauhan
Telephone Number022-22892201
Fax number022-22023674
Rural & Agri Business
Area of OperationAll types of loans for Agriculture and Allied Activities, Finance to Microfinance Institutions, Micro Credit, Government Sponsored Schemes, and overseeing of Regional Rural Banks
General ManagerMr. S N Kaushik
Telephone Number022-22896526
Fax number022-22811694

Financial Inclusion

Area of OperationOverseeing Branchless Banking activities [Smart Card customers and customers served away from branch through Business Correspondents] involving Micro-savings, Micro-remittance, Micro-Loans, Micro-Insurance etc
General ManagerMr. P. C. Panigrahi
Telephone Number022-22896501
Fax number022-22811694

Law Department

Area of OperationLegal Services
General ManagerMr. P R Rajagopal
Telephone Number022-22896809
Fax number022-22856166

Credit Recovery Department

Area of OperationRecovery Management
General ManagerMr. C S Sulgante
Telephone Number022-22896805
Fax number —-

Risk Management Department

Area of OperationRisk Management, Fraud Risk Management
General ManagerMr. Dinesh Mistry
Telephone Number022-22802502
Fax number022-22188231

Central Audit & Inspection Department

Area of OperationAudit and Inspection
General ManagerMr. R. Ramanathan
Telephone Number022-22802579
DepartmentCredit Monitoring and Restructuring Department
Area of OperationCredit Monitoring and Restructuring
General ManagerMr. R K Choudhary
Telephone Number022-22871305
Fax number022-22023517

Compliance Department

Area of OperationCompliance, Know Your Customer, Anti Money Laundering
General ManagerMr. Pankaj Sharma
Telephone Number022-22896415

Business Process Transformation

Area of OperationBusiness Process Transformation
General ManagerMr. H.N. Saxena
Telephone Number022-22892300
Fax number —

Central Accounts & FPIR

Area of OperationStrategic Planning, Investor relation, Finance and accounts
Head – Central Accounts DepartmentShri B.Sreenivasa Rao
Telephone Number022-22892400

Govt. Business Dept.

Area of OperationLiasioning with Government Departments
General ManagerMr. H.K. Behera
Telephone Number022-22896890

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Union Bank Frequently Asked Questions (FAQ’s)

#1. How Do Banks Make NEFT Transfers?

To remit funds to the Inter Bank Payee through RTGS / NEFT select the ‘Inter Bank Transfer’ link in the ‘Payments/Transfers’ tab. The list of beneficiary accounts added is displayed. Enter the Amount and select the beneficiary to be credited from the list.

#2. What Is The Time Of NEFT?

The Indian Financial System Code (IFS Code) is an alphanumeric code that uniquely identifies a bank-branch participating in the two main Electronic Funds Settlement Systems in India: the Real Time Gross Settlement (RTGS) and the National Electronic Funds Transfer (NEFT) Systems.

#3. How Can I Check My Account Balance In Union Bank Of India?

Toll free number 09223009292 can be used to receive balance of account holder through its registered number. You can get UBI primary account balance by giving Missed call to 09223008586. To know primary account balance by SMS, type “UBAL” and send it to 09223008486.

#4. How Much Time It Will Take To Transfer Money Through NEFT?

Ans: The beneficiary can expect to get credit for the NEFT transactions within two business hours (currently NEFT business hours is from morning 8 AM to evening 7 PM on all week days and from morning 8 AM to afternoon 1 PM on Saturdays) from the batch in which the transaction was settled

#5. I Do Not Have E-Banking Services, How Can I Avail It?

Retail users (having union bank ATM card) can use “SELF USER CREATION” link available at www.unionbankonline.co.in and create his/her own e-Banking user ID. Users who do not have ATM card can apply manually by filling e-Banking application form available www.unionbankonline.co.in or Union bank branch.

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#6. I Have Opted For Only View Facility At The Time Of Enrolment, But Now I Want Transaction Facility Too, What Is The Procedure?

Retail users (Having Union bank ATM Card) can use Forgot/Reset password option available at www.unionbankonline.co.in and reset transaction password (use option number 1).Users without ATM Card or Corporate users can contact Union Bank branch and provide required documents to avail transaction facility.

#7. After Entering My User ID And Password, System Asks For JAVA Update.

Please update Java, and if system still asks for Java update please send an email [email protected] from your registered email id to enable Union PKI (Java independent platform) for your login ID.

#8. User ID Disabled Due To Three Wrong Attempts.

Please call at 1800222244 and get your User Id enabled.

#9. Forgot My Password, How To Get New Password?

Retail users with ATM Card can use “Forgot/Reset password” link and reset passwords using option one. Retail users without ATM Card can use “Forgot/Reset password” link and submit reset passwords request using option two. Corporate users can use “Forgot/Reset password” link and submit reset passwords request using option three.

#10. User ID Disabled And Password Expired Due To Non Usage For More Than 360days?

Passwords cannot be reset online after 360 days of non usage of net banking. Please use “Forgot/Reset password” and use option no. 2 to apply online for printed passwords.

#11. User ID Invalid Or Out Of Range

Please ensure you are entering correct Corp ID/User ID. In case you have forgotten your Corp ID / User ID Please write to [email protected] from your registered email ID.

#12. Forgot My PKI Password, How To Reset It?

Click on “Forgot PKI Password” link available at Union PKI page to reset your PKI password.

#13. I Want To Change My PAM (Personal Assurance Message).

PAM cannot be changed; it remains the same as you set at the time of Union PKI registration.

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#14. My Hardware Device For 2FA Login Is Not Working (For Corporate Users Only).

Please write an email to [email protected] from your registered email IDto replace your hardware token. This may take up to 7 working days.

#15. My Accounts Are Not Visible After Login.

In case you are not able to view your accounts after login or you get an error “No Operative Accounts” please write to [email protected] from your registered email ID.

#16. I Am Able to View My Accounts after Login but While Making Payments, Account Not display In Dropdown List.

Please contact your branch. Mode of operation for your account may not be correct. It will take two working days to get reflected in your internet banking profile. If you still face the same issue please write it to [email protected]

#17. How To Increase My Transaction Limits.

You have to visit your branch and fill limit enhancement form. Limit will be increased based upon the recommendation from your branch. Default limits of transactions are as follows:

For retail users:-

  • UBI to UBI (own and other account): 3 Lacs per day with 5 no. of txns.
  • UBI to Other Bank’s Account (NEFT/RTGS): 25 Lacks with 20 no of txns.
  • Bill Payments: 1.01 Lac per day with 5 no. of txns.

For corporate users:-

  • UBI to UBI (own and other account): 5 Lacs per day with 100 no. of txns.
  • UBI to Other Bank’s Account (NEFT/RTGS): 100 crores with 100 no of txns.
  • Bill Payments: 1.01 Lac per day with 5 no. of txns.

#18. I Am Not Receiving Activation Code While Login Or OTP While Doing Any Transaction.

Please ensure your correct mobile no. is updated with your branch, if not please visit/contact your branch and get it updated. If you still face the same issue, please write an email to [email protected] from your registered email ID. (NRI users please ensure your country code and mobile number both are updated with your branch to receive Activation code/OTP)

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#19. I Am Getting Error While Operating My E-Banking Account.

Please take a screen shot of the error page and E-mail it to [email protected] along with description of the problem from your registered e mail ID. Necessary action will be taken and intimated to you. (Steps to take screen shot: At the error page, press print screen button of your keyboard, open a paint or word file and paste the image).

#20. I Am Having Problem In Registering The Beneficiary.

Kindly go to Transfers and register a beneficiary. After registration you will receive a tracker ID on your registered mobile number, kindly use it after 12 hours to confirm the beneficiary from “Confirm beneficiary link”. Kindly note tracker id will be valid from 12 hours to 24 hours only. If after 24 hours tracker Id gets expired please delete the beneficiary from the “list of unregistered beneficiary” and register again.

Now you will be able to bridge between the bank’s customer care executive and yourself. This resulting in getting all your queries solved. If you still need any further assistance and details you can visit their official website too.

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