PayUMoney Customer Care

We have shared PayUMoney Customer Care Number that support 24/7 for the convenience of PayUMoney users. If you are finding difficulties in transferring amounts or receiving, please contact with PayUMoney help department via PayUMoney customer care helpline number.

Get all answers and best suggestions to your questions or doubts through PayUMoney customer care no. apart from this, some FAQ’s based on PayUMoney are also discussed below on this page.

PayUMoney Customer Care Number

PayUMoney Customer Care Number+(91)-124-6793000
PayUMoney customer care toll free number022 61642600
PayUMoney contact number Bengaluru080 42842323 / 01
PayUMoney customer care 24×7 number0124-6624826
PayUMoney customer care no- Sales Inquiry0124-6624801
PayUMoney email id[email protected]


PayU payment private limited Regional Offices Address

CityPayUMoney Phone Numbers
PayUMoney customer care Mumbai
  • 022-61642600
  • 0124-6624826
PayUMoney customer care contact number Bengaluru
  • 080 42842323 / 01
  • 0124-6624826


CityRegional Office Address
MumbaiPayU Payments Private Limited, Unit No: 701 (P), A-Wing, Eureka Towers, Building No: 7, Mind Space, Malad (W), Mumbai : 400064
Bengaluru1PayU Payments Private Limited, KVD Towers, Floor 2, # 7/3, Old Madras Road, Indira Nagar, Bengaluru-560038


PayUMoney customer care E-mail Addresses

There are the E-Mail addresses listed below the first one is for buyers and second one is for merchants. The timings to contact them is( Mon to Fri 10am – 7:30pm)

Do You Know: How to Write a Complaint Email to Customer Service

Pay U Head Office Address

PayU Payments Private Limited,

4th Floor, Pearl Tower, Plot No 51

Institutional Area, Sector 32,

Gurgaon: 122001

PayUMoney Corporate Office Address

Customers who are not satisfied with the PayUMoney Customer Care Number they may also reach at the PayUMoney Corporate Office Address or regional offices, address are mentioned here!!!!

7th Floor, Pearl Tower,

Plot No 51 Institutional Areas,

 Sector 32, Gurgaon: 122002 Haryana

  • PayUMoney customer service number: +(91)-124-6793000

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Queries asked by PayUMoney Users

Ques 1: What Are Pay U Money Points? Where Can I Use Them?

Ans: Pay u money points are reward points earned in your transaction. You can use your points to buy coupons or convert your points to cash into your digital wallet.

Ques 2: How Can I Transfer Funds From My Wallet To My Bank Account?


  • Visit official website that is and login to your account.
  • Go to Customer Dashboard.
  • Hit on ‘PayUMoney Wallet’ tab on the left of your screen
  • Hit on ‘Transfer to Bank’ icon on the top right of the page
  • Enter Payee details and proceed for verification to register a beneficiary
  • After the Payee is registered successfully’ select the payee from the drop down menu
  • Enter the amount to transfer and proceed as instructed
  • You need to have minimum Rs.500 in your wallet to transfer it to your bank account

Ques 3: What To Do If Forgot Password?


  • Visit pay u money official website
  • Hit on Login
  • Hit on forgot password link and enter your email ID. You will receive a “PayUMoney password recovery” email from Pay U money

Ques 4: I am Unable To Use the PayUMoney points?

Ans: PayUMoney points can only be redeemed through the rewards catalog or can be converted to wallet cash. You need to have minimum of 1000 PayUMoney points to convert it into wallet cash. Call PayUMoney Customer Care Number for more details.

Ques 5: What Are The Benefits Of Opting PayUMoney As The Payment Gateway?

Ans: A few important benefits are listed below –

  • Zero cost setup
  • No documentation required for using PayUMoney tools for collecting payments
  • Create your website/store or events page in minutes
  • No technical knowledge required to start collecting money online
  • We have a strong dispute resolution team in place to tackle any claim or dispute raised by a buyer. If you have a problem with a transaction, we are here to help.

Ques 6: How Do I benefit from its Web store?

Ans: Your investment for your online shop and payment gateway is zero. There is no annual maintenance fee. You just have to pay 2% flat TDR on any transaction (this rate is applicable till 31st December, 2016).

Ques 7: How Do I Benefit From Email Invoicing?

Ans: You can create and send professional e-invoice to your customers. The customers receive an email and can pay online in a single click. This assures fast and easy payment. You don’t have an online store but still can collect the money online by sending professional invoice.

Check Here: How To File Online Complaint in Consumer Court


It is the most effective and efficient consumer friendly online payment solution of India. The company aims to get accessible to reach of all Indians and empower them with timely designed online payment and collection solutions.

The company provides many tools to merchants to collect payments and also equips them with the safest technologies to make and receive payments. They also provide many options like CC, DC.Net banking, reward points, wallets etc. They work with many huge clients like Goibibo, Bookmyshow, Jabong, and Ferns n Petals, Freecharge, Zomato, Dominos, Redbus, and many more.

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So, this is all about PayUMoney Customer Care Number, go to its Official Website for more details and stay tuned with us at

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