Paytm Customer Care

Paytm Customer Care service is available 24×7 for the assistance of customers and provides instant solution to their issue and queries. You can call on Paytm Customer Care Number for help and enquire about KYC, Shopping, Recharge related services.

Those who have any issue concerning products, services and payment policycan contact customer support team via Paytm Toll Free Customer Care Number or through Paytm Customer Care Email. For more details, go through the underneath section of this page.

Paytm Customer Care Number

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Paytm Customer Care Number0120-3062244
Paytm Toll Free Number1800-1800-1234
Paytm Customer Care Email Id[email protected]

 

Paytm Customer Care Toll Free Number

Paytm users who are seeking for assistance concerning the products and service can call on Paytm App Customer Care Number provided below.

ServicePaytm Customer Care Number
Paytm Customer Care Toll Free (Bank / Wallet / Payments)0120-4456-456
Paytm Customer Care Number India (Movies / Events Tickets)0120-4728-728
Paytm Mobile Number (Paytm Mall Customer Care Number)0120-4606060
Paytm Customer Care No (Travel Tickets and Forex)0120-4880-880

 

Press Here: For More Customer Care Numbers

Paytm Customer Care Number Toll Free Number India

To avail 24×7 Support from the customer care representatives, you can dial Paytm Customer Care Number Toll Free Number specified below for support and help.

  • Paytm Customer Care Number for Flights: 7053111905
  • BusCustomer Care No Paytm: 9555123123
  • Paytm Customer Care Number Toll Free Trains: 9555395553
  • Paytm Contact Number Hotels: 7053111905

Read Here: How To File Online Complaint In Consumer Court

Paytm Phone Number (Regional Office)

Below specified is the list of Paytm Complaint Number of various regional offices. Userswho have query regarding Paytm’s products or services can contact on Paytm Customer Care Number given underneath.

LocationPaytm Bank Customer Care Number
Paytm Customer Care Helpline Number Bangalore+91 080 67720197
Paytm KYC Customer Care Number Chennai+91 44 24350197
Paytm Customer Care Contact Number Mumbai+91 22 26133197
Paytm Helpline Number Kolkata+91 33 40005197
Paytm Customer Care Executive Number Toronto1-647-360-8331

 

Paytm Regional Office Address

LocationAddress
Bangalore144/533, 2nd floor, 22nd main, 150 Feet Ring Road, HSR Layout 1st Sector (Agara), Bangalore – 560102
ChennaiII Floor,Balammal Building No 33, Burkit Road, T Nagar, Chennai – 600 017
MumbaiIV Floor, Enterprise Centre, Domestic Airport,Next to Orchid, Hotel Vile Parle East, Mumbai – 400 099
KolkataBP 07, Eco Station Building, 6th Floor, Salt Lake Sector: 5, Kolkata – 700 091
Toronto220 Adelaide Street West, Toronto, ON, M5H 1W7, Canada

 

Paytm Customer Service Email

Customers can also share their feedback, suggestions concerning Paytm’s products and services and send them via email at the following email addresses. Have a look!

Check Here: How To Talk To A Customer Care Executive

Paytm Corporate Headquarters

Paytm Mobile Solutions Pvt. Ltd.

B-121, Sector 5, Noida – 201301, India

Paytm Customer Care Number: +91-120-4770770

Fax Number: +91-120-4770771

Paytm Registered Office Address

1st Floor Devika Tower,

Nehru Place, New Delhi – 110019

Paytm Social Networking Sites:

Paytm Customer Care Phone Number FAQs

Ques 1: Does Paytm Support all mobile operators?

Ans: Yes, Paytm Support all mobile operatorsacross India.

Ques 2: Is it possible torecharge my mobile phone without internet connection?

Ans: Yes, it is possible to recharge your mobile phone without internet connection. All you need is to dial Paytm Toll Free Number India1800-1800-1234. Also ensure that your account has sufficient balance to cover recharge.

Ques 3: What is procedure to sign up in Paytm?

Ans: Follow below given steps to create a Paytm account:

  • First you have to make sure that a latest Paytm app version is available in your phone.
  • Then press on the “Cart” button and hit on top of the forum.
  • Then go to the icon of “create account” and enter the asked details and submit it.
  • Now you are ready to use the app.

Ques 4: Did Paytm charge extra feefor bill payment?

Ans: No, Just pay the amount due as per your bill and nothing more. This applies to all bill payments including mobile, landline, DTH, electricity and gas.

Ques 5: Is it possible to use Paytm without KYC?

Ans: Yes, you can use Paytm without KYC as Paytm has clarified in a blog that users can continue to use this digital wallet app without the KYC process. 

Ques 6: Why it is essential to sign up for using the website?

Ans: To sign up in the Paytm bring lot of advantages to its users that are listed as below-

  • Users can check their past order history as well as transactions easily.
  • You can edit your administer your personal details such as billing details etc.
  • Users can track their order status.
  • Cancellation becomes an easy process if you sign up to the website.
  • Users can download or print out all the description of transactions details.
  • Get the best offers with various coupons advantages and special deals.

Hit Here: For More Paytm Related Queries

Paytm is an online e-commerce website, which offers rapid and proficient money transfers to carry out bill payments and credit top-ups online. Customers can contact the executives through 24×7 helpline number specified above.

Apart from this, Paytm users can also register their issues and complaints. While registering your issue, you need to enter relevant details such as your order ID. Once you submit the request, customer care department will solve your issue on priority basis.

To resolve your doubts concerning the product and service, call Paytm Customer Care Number. Moreover, to fetch details about new offers, products visit the Official Website.

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146 COMMENTS

  1. PayTM Customer Care Helpline 24*7 No – 06297113462 / 6297846373
    Online Customer number – 06297113462 / 08969820452
    New Delhi Office Number – 08969820452 / 06297846373
    Share Your Any Complaint & transaction Problem Just Resolve your Problem
    Customer Care Number – +916297113462

  2. Hello sir,
    I recharged my jio number on 31march with 402₹, through Paytm the amount got deducted from my account but the recharge not get successful.
    The Order ID is IPT25241572734.
    recharge jio number is 7985443159.
    My mobile no. 8109155645.
    Please Help me…..

    • Hii DHEERAJ SHRIVAS,
      You can call to the Paytm customer care no. i.e. 96439 79797 and tell your queries to them. It will be surely solved at their end.

  3. Sir Maine 6/3/2017 Ko 5000 rupees add kiya tha mager paise account se kat gae aur abhi tak return nahi aaye hai so Sir please check and confirm to me , thankyou

    • Hii Shivam,
      Please wait for sometime…if also your query doesn’t solve then call to the Paytm customer care number – +91- 1204770770

  4. How can I contact customer care. Many a times I called but call is disconnected after every key pressed. I want to refund my package. what can I do now.

    • Hii Akanksha..
      There are various other toll free number given above on this page,,,you can try out these and still you are facing any difficulty, then ask your query from us without any hesitation.

    • Hii Amar, You can put your Paytm number in the Login and hit on the Forgot Password Button. Paytm will provide you a contact number, dial it and then you will get an link, hit on it and then you change your password.

  5. sir,5/3/2017 ko mera RS 500 ka paytm me add nahi hua hai
    or complain boad ki pesite 9886336064 number pe phone karne ke baad mera aur RS 2700 acccount se nikle gaye

  6. sir mera paisa 5 march 2017 ko RS 500 transfer nahi huaa hai or coustmer care mai phone 9886336064 aapki site ke number par bat kiya aur account maise RS 2700 nikle gaye

  7. Sir I ordered fashion jeans watch on 5/3/17 order no. 2858298313. By mistake i have entered wrong address . please deliver me watch on my new address . 326 B. Scheme no. 71 scheme no. 71 ranjeet hanuman indore

  8. Dear Sir
    On 25th feb i tried to book ticket from a unknown person on train. he tried to book on mobile took my card detail
    ticket was not booked , however money get deducted details are as under
    27/02/2017 VIN/irctc_PayTM/20170225102530/0 Dr. 3,097.82
    From above detail i want mobile no of that fellow as i didnot took his number.
    I thought as money debited from my account this will come in my account but bank told this amount will go to paytm wallet of that person so please help.

    Regrds
    Nirmal

  9. Sir maine ke ordour kiya tha laptop ordour no 2796145306 sir mera. Delivery date 27.02.2017 tha but abhi tak mera dikha re return to shipper plz help me

    • Hii amulya kumar nayak,
      You can call to that website owner, where you have placed the order……surily they will tell you late sending issue.

  10. Order no is. 2697966492 Dated 05 Feb 17. Return Id is 2860389710 dated 11 Feb 17. Item name libas black printed kurti. Till date not received refund money.pls return money

  11. Ham domino’s pizza ka 50℅less Wala offer par aapne account se paisa katye the but avi tak pizza nahi aaya 13 days ho gya hai

  12. I am unable to transfer the money t other paytm wallet while updating my kyc as VIP customer …its showing the error as your monthly limit has been exceeds …what should i do ?
    my money has been blocked for used id 9581016970

  13. i have upgraded my wallet for 1lac limit .I was try to transfer the amount to other paytm wallet its showing the error as Monthly limit has been exceeds for 25000…. why its showing like this plz let me know ..

    • Hii Aseem Gupta,
      Wait for one to two days and if still you are not getting it, then use the customer care for knowing your package.

  14. Joo ruppy paytm mai nahi aate oor bank account sya cut jaate h toh kya vaapis b milte h yaa paytm waale hajam kar jaate h ruppy….bataado bahiyo made 7400 ruppy kaage sale

  15. I have transfer 5000 rs. From paytm to bank on 30 Dec but I have not get it yet. Bank tells take paytm has not transfer. Who much time it will take. Solve my problem its urgent….id

  16. Dear Candidate yesterday(04/01/2017) i have transfer 1600 rs from my debit card via paytm. The amount will be debit my card but it was not credit in bank account. Let i have tried your customer service no response. I need solution for this

  17. Dear sir i did my first payment on fassos food by appling promocode but it has been more than 48 hours but not received Cashback of rs 150 as paytm promised to give 150 Cashback on more than 150 payment.

    • Hi Amit
      If transaction is successfully done then within 2 to 3 days your money will be shown in your account, but if transaction is not successfully done then don’t worry. Your money will be returned to your account.

      • yesterday morning am added 30000 rupees in paytm wallet. but i already send to bank some amount balance 15500 money i want to transfer to bank what can i want to do?

    • Hi Mehman
      If transaction is successfully done then within 2 to 3 days your money will be shown in your account, but if transaction is not successfully done then don’t worry. Your money will be returned to your account.

    • Hi Rohit
      If transaction is successfully done then within 2 to 3 days your money will be shown in your account, but if transaction is not successfully done then don’t worry. Your money will be returned to your account.

  18. mera phone chori ho gya h jisme paytm account tha or wo no. bhi jo registered tha mai New paytm account banana chahta hu kaise bnau

    • Hi Arun
      If transaction is successfully done then within 2 to 3 days your money will be shown in your account, but if transaction is not successfully done then don’t worry. Your money will be returned to your account.

  19. Hello,
    I transferred money from my Paytm wallet to my bank account on 16th of December, but it has not been transferred yet. Please let me know how much time it will take.

    • Hi Sameer
      If transaction is successfully done then within 2 to 3 days your money will be shown in your account, but if transaction is not successfully done then don’t worry. Your money will be returned to your account.

    • Hi Azad
      • Go to official website of paytm that is paytm.com
      • Select “paytm Wallet” which is on the top of the page.
      • Enter the amount and hit “Add Money” button.
      • Select the type of adding money for example – Credit/Debit card, Net Banking, IMPS or ATM card.
      • Now enter all the details asked there.
      • Once you will fill all the details your transaction will be completed & the money will be added to your paytm account.

    • Hi Dharmendra
      If transaction is successfully done then within 2 to 3 days your money will be shown in your account, but if transaction is not successfully done then don’t worry. Your money will be returned to your account.

    • Hi Sumit
      You have to generate a QR code for selling products. Here is the way how you can get QR code:
      • Go to official website of paytm that is paytm.com
      • Now hit on “Paytm Partner” tab which is displayed on the top of the page.
      • On the new page press “Get Your Qr Code” button.
      • Now log in/ Sign In (If you are new user)
      • Choose “I want to accept payments in my shop/retail store”
      • Now fill all the details like Name, Mobile Number, Your Shop Name, Business Category etc.
      • At last recheck all the details and hit on “Submit” button.
      • Your QR code is generated.

  20. I have transfer 6000 rs. From paytm to bank on 12 Dec but I have not get it yet. Bank tells take paytm has not transfer. Who much time it will take. Solve my problem its urgent

    • Hi Nitish
      No Need To Worry. If Your Transaction Is Successfully Done, Then You Have To Wait For 2 Days Because It Takes Two Days To Update The Status. After Two Days Still The Status Not Updated Then You Can Contact Customer Care Number.

    • Hi Utkarsh
      If transaction is successfully done then within 2 to 3 days your money will be shown in your account, but if transaction is not successfully done then don’t worry. Your money will be returned to your account.

    • Hi Poonam
      No Need To Worry. If Your Transaction Is Successfully Done, Then You Have To Wait For 2 Days Because It Takes Two Days To Update The Status. After Two Days Still The Status Not Updated Then You Can Contact Customer Care Number.

    • Hi Sunny
      If Money is not added to your Paytm wallet account, Then don’t take tension. There must be delay in the transaction from bank. If the money is not transferred to your Paytm wallet then the money will be sent back to your bank account. For more details you can check official website FAQ section.

  21. My name is Venkat , I transferred money Paytm wallet to my bank account . Transfer is successful seeing in Paytm wallet .but not added my bank account plz transfer my money to my bank account

    • Hi Venkat
      If Money is not added to your Paytm wallet account, Then don’t take tension. There must be delay in the transaction from bank. If the money is not transferred to your Paytm wallet then the money will be sent back to your bank account. For more details you can check official website FAQ section.

    • Hi Tarun
      If Money is not added to your Paytm wallet account, Then don’t take tension. There must be delay in the transaction from bank. If the money is not transferred to your Paytm wallet then the money will be sent back to your bank account. For more details you can check official website FAQ section.

    • Hi Akhter
      • First of all open Paytm app
      • Now move to “Profile” section which is on the bottom of the page
      • Hit on “forgot password” in login page
      • Now enter your registered e-mail address or mobile number & Press “proceed” button
      • Fill the OTP number sent to your mobile number and then “submit” to reset your password
      • Now enter the “New Password” & hit on “Update” button
      • Your password will be updated

  22. Hiii…we have done a recharge ..cash has been transfered to paytm from bank account…bt my phn hs nt been recharged…kindly see….

    • Hi Vijay
      After successful payment, A confirmation status will be displayed on your screen.
      It can be any one of the below mention thing:
      Successful Paid – If this is shown, It means your transaction has been done.
      Pending – If this is shown, then system is waiting for a confirmation. If your paytm payment gets into a Pending mode please wait for some time as in most cases it gets automatically cleared to a successful transaction.

    • Hi Krishna
      If Money is not added to your Paytm wallet account, Then don’t take tension. There must be delay in the transaction from bank. If the money is not transferred to your Paytm wallet then the money will be sent back to your bank account. For more details you can check official website FAQ section.

  23. I m transfer money from bank account to paytm but i have no received money in paytm and bank account is show transfer to successfully. Whats problem pls guide me n give me details urgently do the nedfull.

    • Hi Varsha
      • First of all Login to Paytm official website
      • Hit On “View Profile” below your name
      • Now press “Edit Profile”
      • Change the registered mobile number and hit “Save” button
      • Fill the OTP number sent to your newly registered mobile number
      • At Last hit Submit Button

    • Hi Aman
      If Money is not added to your Paytm wallet account, Then don’t take tension. There must be delay in the transaction from bank. If the money is not transferred to your Paytm wallet then the money will be sent back to your bank account. For more details you can check official website FAQ section.

    • Hi Rahul
      You can upgrade your Paytm wallet by submitting your KYC (Know Your Customer) request
      within your Paytm account. In a few days your wallet will be upgraded.

  24. Sir, mai paypaytm account me 15000 rupay add kiya fir bank account me return kiya to balance nahi gya hai. Aur paytm se successful dikhaya gya hai.

  25. I tried to add money in my wallet many times but all the time pending. Even the paytm is not asking any details of debit card or credit card or account details. What is the problem please help me out

    • Hi Sunita
      1. Visit the official website of Paytm that is Paytm.com
      2. Press paytm wallet tab on the home page
      3. Now hit on “Add Money to the wallet”
      4. login to your account
      5. You will see option to transfer money from one PayTM wallet to another
      6. Now you have to enter the amount and the mobile number to whom you have to send the money.
      7. After filling up all the details press Transfer button and your money will be transferred from one account to another immediately

    • Hi Anu
      After successful payment, A confirmation status will be displayed on your screen.
      It can be any one of the below mention thing:
      Successful Paid – If this is shown, It means your transaction has been done.
      Pending – If this is shown, then system is waiting for a confirmation. If your paytm payment gets into a Pending mode please wait for some time as in most cases it gets automatically cleared to a successful transaction.

    • Hi Dev
      If Money is not added to your Paytm wallet account, Then don’t take tension. There must be delay in the transaction from bank. If the money is not transferred to your Paytm wallet then the money will be sent back to your bank account. For more details you can check official website FAQ section.

  26. 9767262127 my rajested mobile number
    My bank accounts credit 254 rupees.
    Bank book transaction MEDR/ONE97COMMUN/887472 (02/02/2016)
    PLEASE DEBIT MY paytm wallet 254 rupees.

  27. Dear sir
    I purchase shoe two pair. My account debit two pair shoe 1048.00 but I received only one pair shoe. Order no 1504414182 dated 01/02/16
    Amrit
    9782122564
    9785543903

    • Dear Amit Visvkrma,
      Please contact undergiven phone numbers, Paytm team will resolve your problem.
      Paytm Customer Care Toll Free Number:
      1800 1800 1234
      01204770770
      Thankyou.

  28. Sir mene one thousen ka recharge kiya but LUCKY10 promo code dal me bhi cash back nahi aya 42 hours ho gay ta bhi nahi aya

    • Hii Mukesh, there may be some terms and conditions for the case back. If you want you can contact to the Paytm customer care executive by dialing – 9643979797

  29. Customer care number is not working maira paisa retern Karana hai mairra ATM card number 4709 3930 0609 2428 canra Bank atm card number 550/- please return sir nahie tho maira number ko phone Karo 8970390493

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