Netmeds Customer Care

Ordering medicines from, trusted Indian online medical store? You can contact Netmeds Customer Care for Returns and Refunds or any other queries regarding Netmeds Services. The 24×7 Netmeds Toll Free Helpline Number is available below in the page.

On, one can easily upload his/her prescription, order medicines and get them delivered at their doorstep within a short period of time. Netmeds Customer Care Number is provided by the company in case any sort of issue occurs in their working process.

Netmeds Customer Care

Netmeds 24×7 Helpline Number:

  • Netmeds Customer Care No: 72007-12345
  • Netmeds Customer Care Toll Free Number: 1800 103 0304
  • Netmeds Official Website:

 Netmeds Complaint Email Id:

Netmeds Office Address:

No. 1,

Lalithapuram Street,

Royapettah, Chennai – 600014,

Tamilnadu, India

Also Check – Medlife Customer Care

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Frequently Asked Questions

Ques1: How do I contact Netmeds Customer Care?

Ans: If you have any queries, call at the Customer Care Number, 72007-12345 or email at [email protected]

Ques2: Can I cancel my order on Netmeds?

Ans: If you wish to cancel your order, you can send an email request to [email protected]

Ques3: How can I use Netmeds SuperCash?

Ans: The NMS SuperCash wallet amount can be redeemed for a maximum of 30% of total value of prescription medicines in your cart in one transaction. However, you can use the remaining wallet amount in subsequent transactions placed within the validity period of your NMS SuperCash wallet amount.

Ques4: What are your hours of operation?

Ans: is open 24 hours a day, 7 days a week. Netmeds Call Centre support is available from Monday to Saturday, 08:30 am to 09:00 pm IST and on Sunday’s From 09:00 am – 05:00 pm IST.

Ques5: Does deliver products to any location in India?

Ans: Yes, they do deliver their products to any address in India.

Ques6: What are your delivery charges?

Ans: Following are Delivery Charges, which are based on the order value. 

Order ValueDelivery Charge
Up to Rs.149.99Rs.50
Rs.150 – Rs.999.99Rs.25
Over Rs.1000FREE Shipping


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Ques7: How long will it take to deliver my order?

Ans: Delivery times may vary depending on the delivery location as well as the type of product you order

Ques8: Are medications available at safe?

Ans: Yes, the medications that you purchase at this online pharmacy are of the highest quality.

Ques9: Is there any limit on the number of prescriptions that I can upload?

Ans: Yes, a total of 12 prescriptions can only be uploaded in an order. However, you can upload the remaining prescription(s) in a new order.

Ques10: How will I know the status of my order?

Ans: You can check your current order status by simply logging into your account. This lets you track your order in real time. Alternatively, you may check the status of your order by calling at Netmeds Customer Service number: 72007-12345.

About The Company:, India Ki Pharmacy is one of India’s most trusted pharmacies, with over 100 years’ experience in dispensing quality medicines. Here you can buy and send medicines from anywhere in the country. Just to ensure its efficient working, the company provides various Netmeds Customer Care services.

A wide range of prescribed medicines and other health products are available for sale at Since they also offer generic alternatives to most medicines, you can expect significant savings. It ensures that quality products being delivered at right place and at the right time.

This is all about Netmeds Customer Care. For more details check the Official Link.

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