Nepal Telecom Customer Care Number

Nepal Telecom Customer Care NumberNepal Telecom is also known as Nepal Doorsanchar Company Limited provides telecommunication services to their customers and the company’s headquarter is in Bhadrakali Plaza, Kathmandu, Nepal. Searching for Nepal Telecom Customer Care Number? If yes than go through the below given information.

Below you will find all the Nepal Telecom Customer Care Toll Free Numbers along with the USSD Codes for different services provided by the company. There are various services provided by the Nepal Telecom Ltd. for its customers like broadband services, GSM and CDMA Mobile services, 3G services, prepaid and postpaid services, GPRS and International Roaming Services etc.

If you want to connect with the Nepal Telecom to solve your queries and register your complaints then you are free to contact the below given Customer Service Contact Numbers of Nepal Telecom and can also dial the USSD Codes to know more about the services provided by the company that are shared for you in this page.

Nepal Telecom Customer Care Number

For any query regarding the Company’s Services, you can easily contact these customer care numbers as per your requirement.

Query Contact Number
To recharge your account, query balance and expiry dates1414
“Namaste” Customer Care Service for Pre-paid related complaints and information1498
To divert your calls to Nepal Telecom Mobile Voice Mail System (VMS)011614
To check/retrieve messages and for Mailbox management011616

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Nepal Telecom Internet Section

If you are finding problem related to Nepal Telecom Broadband Services than go call on the number given below. The Nepal Telecom help desk department will help you in solving your issue.

  • Location – Jawalakhel Lalitpur, Lalitpur
  • Phone number – 5010722 (Office Incharge)/ 5010726 (Sales)

Nepal Telecom Offices

At present the company is giving its services in different cities. Some of the Nepal Telecom Offices Contact Details have been shared here. You can contact your nearby Nepal Telecom office to register your complaint.

LocationOffice InchargeSalesRevenue
Dhangadhi, Kailali091-522777520315521191
Biratnagar, Morang021-528444527277527787
Naxal, Kathmandu01-442690044179294419801
Goganbu, Kathmandu01-435000443500054353888
Sundhara, Kathmandu01-4221700Office Incharge4231666
Chhauni, Kathmandu01-428500242850164285006
Patan, Lalitpur01-554922255500555527363

Customer Support Center Contact – 1618014001641 NT

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Customer Care USSD Codes

This is the list of Nepal Telecom Customer Services and helpline numbers. For any assistance customers are free to take help from the company’s service department. Some of them are free of cost while calling and other calling may charge some money that are told to you in this table.

Number/USSD CodesChargeDescription

For Normal Telephone Customers (PSTN)

197FreeFor normal inquiry of Telephone numbers
1425Budget Call (Low charge International Calls)
1445Budget Call (Low charge International Calls)

For IPVR assistance and services

188FreeTo register VOIP Calls complains
198FreeTo register complains of ADSL and PSTN
1600Rs. 1 per 20 secTo inquiry results of SLC Examinations
1601Rs. 1 per 20 secTo inquiry results of HSEB Examinations
1602Rs. 1 per 20 secTo inquiry results of TU Examinations
1605Rs. 1 per 20 secValue Added Services Help assistance
1606Local CallTo inquiry bills of PSTN Telephone lines
1607PSTN: Local Call Mobile: Air TimeTo inquiry PUK number of GSM and CDMA mobile numbers.

For IN services and assistance

1424Budget Call (Low charge International Calls)
1650FreeFor management and call of EasyCall (Prepaid Calling Cards)
1660FreeToll Free Services
1680FreeTo register or call from PSNT call limit services
1681FreeFor management of PSTN Call Limit Service
1698FreeHelpline and Customer Care of IN Services

Voice Mailbox Service (VMS) Help and Assistance

1610Local: Free Mobile: AirtimeTo listen to Voice mails remotely from Landlines and mobile phones
1614FreeTo transfer calls of Voice mails
1615Rs.1 per minuteTo leave voice message to voicemails without making calls
1616FreeTo listen voice mails and messages directly

Notice Board Services

1610Local: Free Mobile: AirtimeTo record from notice board message indirectly
1616FreeTo record from notice board message directly
1618Local: Rs 1Mobile:AirtimeTo listen to notice board messages

GSM Services Help and Assistance

1400Rs.1 per SMSTo inquiry PUK number through SMS
1414FreeFor management of GMS Prepaid
1455FreeTo register for PRBT through SMS
1498FreeCustomer care of GMS Mobiles
1609Rs.3 per minuteTo register and buy CRBTs via IPVR
*400#FreeFor balance and validity inquiry of GSM Prepaid mobiles
*411#FreeTo recharge GSM prepaid mobiles
*422#FreeTo transfer balance from GSM prepaid mobile
011614FreeTo transfer calls to Voice Mail Box
011616Rs1 per messageTo listen to messages in Voice Mail Box

CDMA Service Help and Assistance

191FreeCustomer Care Help desk of CDMA
1401Rs1 per SMSTo inquiry balance of CDMA via SMS
1415FreeTo listen to balance inquiry via voice
1615FreeTo leave message to Voice Mail box directly
1616FreeTo listen to Voice mail box message
1611FreeTo listen to Voice mail box message indirectly (Central DR)
1612FreeTo listen to Voice mail box message indirectly (Eastern DR)
1617FreeTo listen to Voice mail box message indirectly (Western DR)

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You can bookmark this page by pressing Ctrl + D to get all the latest updates if any. As we will keep updating the new numbers as soon as possible so that you can get complete information of your queries.

For More Information Regarding Nepal Telecom Services Customers Can Visit Its Official Website

These are the Nepal Telecom Customer Care Number along with the USSD Codes for different Services provided by the company. For any missing contact you can tell us in the comment box given below. Have a look…

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