KAFF Customer Care

For Service & Complaints or Installations of KAFF Appliances, connect with the KAFF Customer Care team. The KAFF Toll Free Helpline No and SMS Support is provided here in the below section of this page. Have a look…

If you are using any of the company appliances such as Chimneys, Microwave Oven, Dishwashers, etc. and facing any issues while using them, then dial the KAFF Customer Care Number and get your queries solved in short period of time.


KAFF Customer Care

KAFF Customer Care No:

  • KAFF Toll Free Number: 1800 180 2221
  • KAFF Chimney Customer Care No: 011-25902900
  • KAFF Customer Service (Toll Free Timings): 9:30 AM to 6:30 PM (Monday to Sunday except holidays)

KAFF Complaint Email ID & SMS Support:

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KAFF Corporate Office Address:

KAFF Appliances (India) Pvt Ltd, SS Plaza 4th Floor, Opposite Hilton Garden INN, Sector- 47 Gurugram, Haryana – 122001

KAFF Regional Office Address in India

Regional Office – East
KAFF Appliances (India) Pvt. Ltd., A – 206, 2nd Floor, City Centre – 2, Rajarhat, Kolkata, West Bengal – 700 157 

  • Call: 033- 40620223
  • Mob: +91-9883075186
Regional Office – South
KAFF Appliances (India) Pvt. Ltd., No. 229, 1st Floor, Royal Park, Konnur High Road,  Ayanavaram, Chennai – 600 023 

  • Call: 044- 45090292 / 93 / 94
  • Fax: 044- 45090295
Regional Office – West
KAFF Appliances (India) Pvt. Ltd., 25, 1st Floor, Evershine Mall, Link Road, Chincholi Bunder, Malad (West), Mumbai – 400 064 

  • Call: 022 – 40213481
  • Fax: 022 – 40213482


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KAFF Customer CareOfficial Links

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FAQ’s Related To KAFF Customer Care


Ques1: What is Ducting and how much do I need?

Ans: Ducting is a method of extracting smoke, fumes and vapor away from the hood to the outside of the house.

Ques2: How many types of filters are available for cooker hoods?

Ans: Aluminum also known as Mesh or Cassette filters, Baffle filters made of stainless steel and Carbon or Charcoal filters are available for KAFF cooker hoods.

Ques3: How far away from my hob should the hood be positioned?

Ans: 65-75cm (Electric & Gas hob) or 600mm to 750mm

Ques4: What extraction rate do I need?

Ans: The extraction rate of your kitchen depends on its size. The faster the extraction rate the faster the air will be cleaned.

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Ques1: There is a different smell inside the oven when I used it for cooking for first time?

Ans: The first time when you use the oven we recommend operating it for about 30 minutes at maximum temperature to burn off all traces of grease which might otherwise create unpleasant smells when cooking.

Ques2: Do foods cook faster in a Convection Oven?

Ans: Most roasted items will cook 30% faster than in convectional ovens. So, in a convection oven, meats get a better sear, cook faster, and stay moister and juicier.

Ques3: Can I control the functions of my oven via Wi-Fi?

Ans: Yes, there are some technically advance models which can be controlled via Wi-Fi. KAFF from its wide range of Built-In ovens offer some highly advanced model which can be controlled via Wi-Fi connectivity.


Ques1: Can I use metal objects in a microwave for heating or cooking purpose?

Ans: Microwave radiation is reflected by metal. If too much radiation is directed to one point this will result in sparks, and is likely to damage the microwave oven.

Ques2: After cooking sometimes I have unpleasant smell in microwave, how can I remove the unpleasant odor?

Ans: Warm up a cup of water containing drops of lemon for about one minute and the odors are gone.

Ques3: Will my convection microwave perform all the functions just like oven?

Ans: Not really, some dishes require adequate temperature and way of cooking. Cooking style varies in both the products and is suitable as recommended.

Ques4: What is the recommended space required to leave between the cabinet size and built in microwave oven for the circulation of heat?

Ans: Generally it is recommended to leave a gap of approx. 40mm between the back and sides of the cabinet and built in microwave oven.

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Ques1: Will using dishwasher increase my electricity bill?

Ans: KAFF dishwashers are highly energy efficient which saves both water and electricity bill and offers economy mode also for the best utilization of resources.

Ques2: The dishes have to be taken out if there’s a power failure?

Ans: There’s no need for that as it continues washing from where it left.

Get Here >>> All Related FAQ’s

About the Company:

KAFF deals in the manufacture and marketing of wide variety of built-in Kitchen appliances and accessories. Stylish Hobs, Chimneys, Dishwashers, Ovens, Microwave Ovens, Cooker Hood, Wine Coolers, Ventilating Fans, etc. are some of the products of the company.

KAFF is dedicated towards making make life in the kitchen a daily pleasure by offering us wide range advanced home appliances. In case you face any problems while using any of their products then you can easily rectify those via KAFF Helpline Number for Service & Complaints.

This is all about KAFF Customer Care. To grab more information, visit the Official Website.

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