JCPenney Customer Service Number

Customers who want to place an order or want to make enquiry concerning products and services offered by JCPenney can interact with the company representatives through JCPenney Customer Service Number that remains available 24 Hours, 7 days a week.

To solve payments, return and order related issues you can contact JCPenney Helpline Number to acquire instant support and help from well trained and expert customer care team. Additionally, we have provided FAQS, JCPenney Customer Service Phone Noand Email along with other contact details on this page.

JCPenney Customer Service Number

JCPenney Customer Service Number1-888-527-7937
JCPenney Customer Service Email Address[email protected]


JCPenney Customer Support Number 

  • JCPenney Customer Care Number: 1-800-322-1189
  • JCPenney Customer Service Phone Number: 1-888-527-7937

JCPenney Phone Number

ServiceJCPenney Customer Service Phone No
JCPenney Customer Care No to Place An Order And Inquiries1.800.322.1189
JCPenney Credit Card Phone Number1.800.542.0800
JCPenney Contact Number for Sephora Inquiries1.855.808.0330
JCPenney Toll Free Number for Gift Registry1.800.527.4438
JCPenney Customer Service Helpline Number for Furniture Inquiries1.855.808.7632
JCPenney Telephone Number for Major Appliance Inquiries1.844.527.2775


JCPenney International Customer Service Number

Location JCPenney Toll Free No
JCPenney Customer Care Center Number for United States and Canada1.800.322.1189
JCPenney Complaint Number for Hearing impaired/TDD telephone1.800.527.7889
JCPenney Customer Service Telephone Number-Spanish operator/en Espanol1.800.336.7337
JCPenney Online Customer Service Number Mexico en Espanol95.800.336.7337
JCPenney Customer Service Center Number-Mexico in English95.800.222.6161
JCPenney Complaint Phone NumberAPO/FPO/DPO614.759.7357


 Check HereHow To File Online Complaint in Consumer Court

JCPenney 1800 Customer Service Number

Location JCP&L Customer Service Telephone Number
For Pay Your Bill Online / Bill Inquiries
United States1.800.527.4403
Puerto Rico and US Virgin Islands1.800.981.8400
All General Sephora Inquiries855.808.0330
for Special Delivery / Tucked Items1.800.442.7902


Important Links:

Mailing Address (To Return Or Exchange Products)

For Kansas City Customers10500 Lackman Rd. Lenexa, Kansas, 66250-0001, United States
For Reno Customers11111 Stead Blvd. Reno, Nevada, 89506-1500, United States
For Columbus Customers5555 Scarborough Blvd. Columbus, Ohio, 43232-4730, United States


Mailing Address

JCPenney Credit Services

Customer service C/O SYNCB 

P.O. Box 364788 

San Juan, Puerto Rico 00936-4788

6501 Legacy Dr, 6501 Legacy Dr, Plano,

TX 75024, USA

JCPenney Credit Card Support By Mail

JCPenney Credit Services

Customer service C/O SYNCB 

P.O. Box 965009 

Orlando, Florida 32896-5009

Get Details – How To Talk To A Customer Care Executive

Connect with JCPenney On:

Some of Frequently Asked Questions

Ques 1: How can I track my order?

Ans: Customers who wish to track their order are advised to follow below given instructions:

  • First of all, go to the official website –
  • Afterwards, at right top of homepage hit on “Tracks My Orders” link.
  • Enter Order Number and Phone Number.
  • Finally, press on “Find Order” button.

Ques 2: How can I return my order?

Ans:  There are two ways through which you can return your order:

By Visiting JCPenney Store:

Customers can take their order to the nearby JCPenney stores, as this is the quickest way to return merchandise and receive a refund or credit. However, if you want to return a Major Appliance items, then make a call on JCPenney Credit Card Phone Number Customer Serviceat 1.844-527-2775.

By Mail:

If you want to return you order through mail then firstly complete the “returns or exchange” form on the invoice and return it with the item. However, if you don’t have invoice, then return the item with your name, address, phone number, and the approximate date of purchase.

Ques 3: What is the estimated delivery dates?

Ans: The estimated delivery date is totally depends on the selected shipping method. However, it is based on business days, they do not include weekends.

Ques 4: What is JCPenney Customer Care Email?

Ans: You can send mail at [email protected]

Do You Know: How to Write a Complaint Email to Customer Service

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About JCPenney

J.C. Penney Corporation is an American retail company that was established in 1920. James Cash Penney was the founder of this company. It offers home based goods, cosmetic product, jewellery and kitchen appliances. The name of this company JCPenney was adopted in 1968.

JCPenney is operating approximately 1,000 stores in Puerto Rico and United States. Headquarter of this company is situated in Plano, Texas. In 1902, J.C. Penney and his two partners had started this company in a small town Kemmerer. Since 1913, penny had opened 34 stores in America West. After some time company moved to New York City.

This is all concerning JCPenney Customer Service Direct Number. For more information, you can visit the Official Website.  Stay connected with us on our web page to fetch more interesting stuff like this. Do share your valuable comments in the below given comment box.

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