Indian Railways Customer Care Number

Passengers who want to do reservation enquiry need to dial Indian Railways Customer Care Number. The dedicated team of helping associates of Indian railways will give you appropriate details about your queries.

For e-tickets support, contact Indian railways customer care toll free number. Indian railways registered office is set up in New Delhi. For any sort of questions or enquiry such as sea availability, fare enquiry, please Indian railway customer care toll free number.

Indian Railways Customer Care Number

  • Indian Railways Customer Care SMS Support Number: 139
  • Official Website: 

Indian Railway SMS Services Helpline No

Experience the power of RAIL ENQUIRY on SMS 139 you can avail the below placed services. This service is currently available for Aircle, Airtel, BSNL, Idea, LOOP, MTNL, MTS, Reliance, Tata, Uninor, USSD for Reliance and Vodafone users, just dial *139#. However this service is soon launching on other operators.

Indian Railways Customer Care Phone Number: For PNR enquirySMS “PNR <10-digit PNR number>” to 139
For Example: PNR 1234567890
For Train Arrival / Departure Enquiry SMS “AD <Train Number><Station STD code>”
For example: AD 12859 022
For Accommodation AvailabilitySMS “SEAT <Train number><DOJ** ddmmyy><Station from: STD code><Station to: STD Code><class><Quota>***” to 139
For Example: SEAT 12561 020611 0542 0571 SL G
Indian Railways Customer Care Contact Number: For Fare EnquirySMS “FARE <train number><DOJ** ddmmyy><Station from: STD code><Station to: STD Code><class><Quota>***” to 139
For Example: FARE 12561 020611 0542 0571 SL G
For Train Time TableSMS “TIME <Train number>” to 139
For Example: TIME 14034
For Train Name/ NumberSMS “TN <Train Name> or TN <Train Number>” to 139
For Example: TN Kalka Shatabdi or TN 14034


  • Premium Charges of Rs 3 per SMS are applicable
  • DOJ is date of journey
  • Quota is an optional field. For example, please enter G for general, CK for Tatkal.
  • For CLASS field please enter 1A for first class AC, 2A for second class AC, 3A for Third class AC, SL for sleeper, CC for AC chair car, 2S for Second Sitting.

Get Details: How To Talk To A Customer Care Executive

Indian railways Registered Office

Indian Railway Catering and Tourism Corporation Ltd,

B-148, 11th Floor, Statesman House,

Barakhamba Road, New Delhi 110001.

  • Indian Railways Customer Care Number: 139

Frequently Asked Questions

Ques 1: What use is of PNR?

Ans: PNR is the 10 digit number that is very helpful for the passengers whose tickets are not being confirmed by railways. It can help you to check whether your tickets and confirmed or not. Contact on Indian railway enquiry customer care number for other enquiry.

Ques 2: In what way I can check PNR Status via Phone call?

Ans: You can dial Indian railways customer care number 139 to check your PNR status or simply use its SMS facility.

Ques 3: Is it possible to view the train chart online?

Ans: No, you cannot view the train chart online because it is preparedtwo hours prior to the departure of the train and passengers can view it at the platform.

Ques 4: What is the way to check the waiting list of my railway ticket waiting list?

Ans: For checking yours railway ticket waiting list, go to the official website of indianrailwys and provide your PNR for checking the details.

Check Here: How To File Online Complaint in Consumer Court

About Indian Railways

Indian Railways is a state-owned national railway system of India. Indian Railway carries millions of passengers daily. It provides cheap and best resource to carry passengers at their destinations. It is operated by Ministry of Railways, in fiscal 2015-2016. It is considered to be the fourth largest railway network in the whole world.

It offers services including Freight services, Parcel carrier, Catering and Tourism Services, Parking lot operations and other related services. IR is owned by Indian Government and its headquarters are located in New Delhi. It operates long distance as well as suburban rail systems. You can contact Indian railways customer care number.

Note: For more details, customers can check the Official Website or call on Indian Railways Customer Care Number.

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