FreeCharge Customer Care Number

Communicate issues concerning recharges, refunds of payment, delivery or non- delivery of coupons and vouchers to professional & supporting FreeCharge Customer Care Team. FreeCharge Customer Care Number is 080 3303 7133 supports 24×7.

Freecharge Customer Care Toll Free Number is accessible 365 days in a year from 7 am till 11 pm for quick support &assistance of customers. Apart of this, you are free to write your issues on Freecharge Customer Care Email Id or visit center closest to your location.

FreeCharge Customer Care Number

Freecharge Customer Care Number080 3303 7133
Freecharge Customer Care Email Id[email protected]m


FreeCharge Customer Care India:

  • FreeCharge Complaint Number: +91-22-40363031
  • Freecharge Customer Care Number Hyderabad: 080 3303 7133
  • FreeCharge Helpline Number: 022-28293100
  • Freecharge Customer Care Number India:08033037133
  • Freecharge Customer Care Number Bangalore: 080 3303 7133
  • FreeCharge Customer Care Phone Number: +(91)-22-40770600

FreeCharge Customer Care Email:

Besides, Freecharge Customer Care Phone Number, customers who find online mode suitable to submit their queries and feedback can send email at below given email address.

Queries, Suggestions, Feedback & Complaints[email protected]
Email id for career info[email protected]
Grievance Officer[email protected]
Freecharge Customer Care Email ID Nodal Officer[email protected]
To become a partner[email protected]


Do You Know: How to Write a Complaint Email to Customer Service

FreeCharge Customer Care India:

Those who are not happy with the resolution provided by calling on Freecharge Customer Care Number 1800, they can approach Grievance Officer through the below given details:

FreeCharge Grievance Redressal:

  • Working Hours: 9:30 AM to 6:30 PM (except National Holiday)
  • Turn-around-Time: 10 Business days from the Date of Receipt
  • Email: [email protected]

FreeCharge Grievance Redressal Office Address:

Grievance RedressalFreeCharge Payment Technologies Private Limited, DLF Cyber Green, 16th Floor, Tower-C,DLF Cyber City, DLF Phase-3, Gurugram – Haryana – 122002, India
Registered Office68, Okhla Industrial Estate, Phase-3, New Delhi- 110020, India CIN-U74140DL2015PTC275419


Axis Bank Nodal Officer:

If your queries/grievances are not solved within 30 days of registering the complaint with Grievance Redressal Officer, then you can get in touch with Nodal Officer of bank along with the ticket number shared by FreeCharge.

Working Hours: 9:30 AM to 5:30 PM (Monday-Friday; except bank holidays)

Turn-around-Time: 10 Business days from the Date of Receipt

Email Id: [email protected]

Postal AddressNodal Officer, Axis Bank Ltd, NPC1, 5th Floor, “Gigaplex”, Plot No I.T.5, MIDC, Airoli Knowledge Park, Airoli, Navi Mumbai-400708


Final Redressal and Closure of Grievance:

Queries, Grievance made by customers will be treated finally redressed and closed in case of the below given situations:

  1. Where the Complainant has communicated his acceptance of the Company’s decision on Redressal of grievance communicated by Grievance Redressal.
  2. Where the Complainant has not communicated his acceptance of the Company’s decision, within 7 days from the date of communication of decision by Level 1 or Level 2, as the case may be

FreeCharge Social Media Links:

Get Here: FreeCharge Customer Support

Some FAQS about FreeCharge Customer Care:

Ques 1: How can I contact the Customer Care Freecharge?

Ans: For seeking any kind of assistance, you can contact FreeCharge customer care executives through Freecharge Customer Care Number Toll Free i.e. 08033037133. Apart from calling at Freecharge Customer Care No Toll Free, you can write your issues at [email protected]

Ques 2: What is the process to transfer money from Paytm to FreeCharge?

Ans: You need to follow up below presented steps that will help you in transferring your money from Paytm to FreeCharge.

Firstly, Log in to your FreeCharge account.

  • Now, press on ‘Add Money’ and choose ‘Withdraw to Bank’ from the appeared page.
  • Select the bank from which you want to transfer the money.
  • After selecting the bank, press on ‘Withdraw’.
  • Finally, log in to your Paytm account and hit on ‘Add Money’.
  • You can also add money from your ATM Card, credit/debit card, Net Banking, or IMPS.

Ques 3: What is the order ID in FreeCharge?

Ans: Customers who are making transaction via FreeCharge Wallet can view all the details such as Merchant and Date, Order ID and amount from the history section of the FreeCharge App.

Ques 4: Does money in Balance expire?

Ans: Yes, the money in balance expire only in the case of Promotional money that is added as cash back that have an expiry date attached to it.­

Read Here: FreeCharge FAQs

Are You Seeking For Following FreeCharge Customer Care No?

Customer Care Of FreechargeFreecharge Customer Care Mobile Number
Freecharge Customer Care Number AhmedabadFreecharge Customer Care Number Mumbai
Freecharge Customer Care Number ChennaiFreecharge Customer Care Contact Number
Freecharge Customer Care Number PuneFreecharge Customer Care Contact No
Freecharge Customer Care Toll Free NoFreecharge Customer Care Number Delhi


Check Here: How To File Online Complaint in Consumer Court

Do you know about FreeCharge?

It is popular website offering online prepaid mobile recharge services to its users. Its services are available across a range of financial instruments including savings, payments, insurance, investment & others.

Customers may seek support for issues related to recharges, refunds of payment, delivery or non- delivery of coupons and vouchers etc. by dialing Freecharge Customer Care Toll Free Number India.

In case, you are facing any type of difficulty or error regarding the online transaction, enjoy facility of writing at email address of this site.

This is all about FreeCharge Helpline Number. Still, if you have any query regarding FreeCharge Customer Care Mobile Number in your mind, then feel free and ask us.

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    • Hii manjeet kaur,
      You can call on the customer care number- +91-22-40363031, 022-28293100 and told the executive about the refund of amount or tell him/ her the right number to recharge.

  1. Respecteed sir /ma’am
    I have recharge idea (1)RS-20/- (CCAEI2SLC620) (2) RS-20/- (CCAEI1SLC623) (3) AUTI56709396619 (4)RS-20/-
    (CCAEI2SLC628) recharge 4 time by freecharge but recharge is not done.please help me

  2. Hii it’s Pramod Thakur today I have recharge Bsnl 135.135 recharge two time by freecharge but recharge is not done.please help me

  3. I had in 1000rs in wallet but can’t with draw the amounts . If I call customer care dint connect can plz refund my amount my account number is 9879147413

  4. I had in 10000rs in wallet but can’t with draw the amounts . If I call customer care dint connect can plz refund my amount my account number is 8722069999

  5. Hii
    Sir my balance has been deduted for the recharge of 1106 and its been 2 week gone till now my balance has not been credited to my account.just give me the feed back as soon as possible or give me the custoner care number.
    My order no FCMA170321605052698
    M no.8378979385
    Pl refund my amount Rs.1106

    • Hii Sai,
      You can call on to the customer care number i.e. +91-22-40363031, 022-28293100 and tell your queries to them.

  6. Hi

    sir my freecharge no. Is 8446644145 in wallet ‘rs 10500 balance in my wallet but i am not able to withdraw amt in my account …plz help sir

  7. Please Sir Help Me

    Money Refunded
    Fri Feb 24 09:52:05 IST 2017

    Dear Raushan,

    We have initiated the refund of Rs.250.0 to your bank account. This should be processed and reflect in your account within 4-7 days. Please contact your bank if the amount doesn’t reach your account within this period.

    Airtel Tv


    ORDER ID: FCDA170224592655527
    Sir Aaj 10 din ho gaya abhi tak mera paisa Refund nahi Huaa.

  8. date 25/02/2017 ka 800 rupes dth ka wrong reacharge kiya he, e paisa repond karna chayi he mera venkatesh Ashanna SBI ka a/c numbere 32672022295 IFSC code no. 011759. pls 800 rupes reond me

    • Hii venkatesh Ashanna..
      you can call on the customer care number and tell all your query to them..I am sure this will be solved soon.

  9. i have recharged rs 300 on my mobile on 19.02.2017. but i have not received the amount in my mobile. my order id is FCVA170219589694612, so please refund my amount.

  10. Comment: money cut from bank account but not add in my phone balance. plz reply …why ur service not good.???.why we face problems…??

    • Hiii ekbal,
      Surely, there will be some network issue..Call on the toll free number and solve your problem easily from there.

  11. Sir,
    I have added money to my freecharge wallet. Right now I want to add back to my new bank account. But it doesn’t work. Please help me. Fix your problems.

  12. 141rs ka recharge kiya he 04-02-2017 ko mobile no.9904052410. per recharge nahi huwa or paisa Account se kat gaya he or abhi tak refund nahi huwa to please muje apne paise refund chahiye jaldi.

  13. sir mere bank account se 2jan. 2017ko 500 rs kte h jo na to mere freecharge blance me aaya or na hi return hue. plz return my 500rs

  14. Comment:sir mera 300 rupees deduct hwa debit card se but recharge unsucessful hwa plz look in to the matter. Your a/c 538616 is debited INR 300.00 on 31-01-2017 13:25:17 Info: PUR/FREECHARGE/MUMBAI/FREECHARGE/Seq No 703113435245

  15. Airtel bill payment is not done and my balance is detected in my account please help me about this.Order ID: FCMM170201577787396 please refund my Rs 900

  16. Sir please refund my balance Rs= 900
    Rs 900 has been deducted from my account & recharge of my bill payment can’t be successful. Sir i request to ur good self please refund my Rs 900.

  17. Sir mere wallet 902 rupeey the wo gayab ho gya our na mera bank me wapas nahi hu hai our na hi wallet mai so nahi kar rehe hai kya solution hai

  18. My balance has been deducted for the recharge of 110 and it’s been 3 week gone till now my balance has not been credited to my account.just give me the feed back as soon as possible or give me the customer care number.the number which is given in the page is invalid.give the appropriate nmbr.

  19. Sir,
    As i wanted to pay my Electricity Bill through Feecharge, so i chose Freecharge to pay my electricity bill And i paid my amount on 22/01/2017 even. But later on, a message came on my mobile that we failed to recharge and your refund will be refunded to your original instrument (Card/Bank) within 4-7 days. The Order ID: is FCVW170122570085760.. Now it has been almost one week sir.
    You are requested to refund my money into my bank account Please.

  20. HI,
    i have to book 6 tic of movie through freecharge on book my show but i cant get cashback on that tic
    please give my the cashback on my freecharge account as soon as possible…

  21. I did nt get my refund of redbus through free charge…they are telling frm there my money was initiative on 30 Dec but I did nt get. 382 rupees….there payment gateway ID is 94638909..plzz refund my money..

  22. Sir mere free charge account main 273 rupees balance hone chahiye jabki total amount 620 dikha raha hai, main koi bhi items free charge vollet se lena chah raha huin per order place nahi ho pa raha hai, please solve my problem

  23. Please mene freecharge se electricity bill pay kiya or mere account se rupees kat gaye or bill pay nahi huaa so i refund my rupees in my bank

  24. Comment: I am unable to login and i have money in free charge i hav reset my password then also i am unable to login freecharge mobile application

  25. My irctc transaction id 100000713531130,my freecharge id transaction irctc tickets not booked money is deducted plzz money return

  26. Sir. Mene 140 rupee ki recharg kia. Likin mere bank account se balance kat geya. Richard nehi ho paya, please retan my money. My oder number. Fcva170116564642285.plz resalv

  27. Free charge company bekar h kyuki mene apna bijli ka bil bhara tha jisme mere bank account se 1700 rupe kat gaye or mera bijli ka bil bhi nahi bhara or jo inke customer care no de rakhe h vo bhi wrong no h

  28. I have add the money to my wallets twice but the amount has been deducted my the amount of 1650+ 1650 and the transaction has been failed but still amount has not been Assad pls solve the problem at the earliest possible

  29. Mera recharge bhi nahi hua aur mera belence cut gaya, aur mail aaya ki belence refund ho gaya hai ,but abhi tak paisa nahi aaya

  30. I paid my DTH recharge amount. u are Telling that transaction is done but no money has been credited to my DTH smart card please resolve my problem

  31. electricity bill pay kiya freecharge mobile app se but bank se amount debit huva but electricity dept wale bol rahe hai pymnt nahi hua

  32. I have created account and added 250rs in my wallet and my account was temporarily suspended due reason it will not be opened previous 2days.

    • Hi Keval
      1. Visit the official website of Paytm that is
      2. Press paytm wallet tab on the home page.
      3. Now hit on “Add Money to the wallet”.
      4. login to your account
      5. You will see option to transfer money from one PayTM wallet to another
      6. Now you have to enter the amount and the mobile number to whom you have to send the money.
      7. After filling up all the details press Transfer button and your money will be transferred from one account to another immediately

  33. I have paid Electricity Bill through Freecharge as on 29th Sept 16 applied Promo Code FCBILL, Order ID No.FCEW160929479773566. But i not got Cashback Till now Please do needful

  34. Sir I Have Pay the Electricity bill for NDPL Amout 3420 coupon receive in my email ID and Applied for successfully
    coupon code BIJLI but not receive amount for coupon Code Please Help Me.

  35. Dear sir, my order is is FCVM160710423588746…my bal is done bttt i have no receive cash back who offer seen by me on freecharge…so plzzzz give me my cash back of my recharge

  36. I am made reliance payment from free charge this is my transaction details pls solve my problem pls return to my amount. Rs150 Reference no 11163367130 date 28 june2016 at 7-15 am

  37. Sir the email addres entered in my freecharge account by mistake was incorrect, i forgot my password too

    Kindly help me to retive my account

    Registered mobile no is 8962145132

  38. I’m made Airtel payment from free charge this is my transaction details pls solve my problem FCMC151221283772693, Mon Dec 21 2015, 12:44:37 pls return to me as soon as possible.

  39. Dear customer, your refund of Rs.101.0 for order Id FCVA160205313589141 has been deposited in your FreeCharge Credits. replaced my money Sri

  40. sir, by request FCEW160112298011846 This Bill Amount Return. so I am All ready Paid Please Check this Report and Return the Amount.

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