Etihad Airways Customer Care

Connect with 24 Hours active Etihad Airways Customer Care and get answers to your questions from bookings to baggage, younger travellers to special assistance, check-in to arrival, etc. while traveling with Etihad Airways.

The Etihad India Toll Free Number and Etihad Airways Helpline No for other countries are stated below in the page. You can also visit your nearest Etihad Airways Office In India for which the address and contact nos. are also provided here.

Etihad Airways Customer Care

Etihad Customer Care No India:

  • Etihad Airways Toll Free Number in India: 1800 123 3901
  • Etihad Airways Customer Care Number: 1800 209 0808
  • Etihad Airways Contact Number India: 1800-22-3901 / 1800-209-0808

Etihad Airways Customer CareEmail Support

Name of CityEtihad Airways Email ID India
Mumbai[email protected]
New Delhi[email protected]
Kochi[email protected]
Kozhikode[email protected]
Chennai[email protected]


 Check Details – Indigo Airlines Customer Care Number

Etihad Airways India OfficeContact Details

Name of CityOffice Address
Mumbai1st Floor, Sunder Mahal, 141, Marine Drive, Churchgate, Post Code 400 020, Mumbai, India
New Delhi 2nd Floor, Narain Manzil, 23 Barakhamba Road, Post Code – 110 001, New Delhi, India
KochiSwapnil Enclave, High Court Junction, Marine Drive, Cochin – 682031
ChennaiChennai City Centre, Regus Business Centre, Level 6, No. 10/11, R.K, Salai, Mylapore, Post Code 600 004,
HyderabadEvel 1 Regus Business Centre, Midtown Road No 1 Banjara Hills
BangaloreLevel 15, Regus Ub City, , Concorde Towers, Ub City, , 1 Vittal Mallya Road, Bangalore – 560 001
Thiruvananthapuram3rd Floor, Felicity Square, Oppo. Secretariat,, M.G. Road, Post Code 695001
KozhikodeHyson Heritage Hotel, Bank Road, Post Code 673 001


 Etihad Airways Customer Service NumberFor All Countries

Country Etihad Customer Care Number
  • From United Arab Emirates 600 555666
  • From rest of the world +971 600 555 666
Argentina+54 1153542002
Australia+61 1300 532 215
Austria0820 309955
Bahrain+973 16500444
Belarus8820 0073 0018 
Belgium+32 (0) 22 008880
Benin  +234 14609940 (Nigeria)
Bosnia & Herzegovina 080082813
Cameroon+234 14609940 (Nigeria)
Canada+1 8669481081
Chile+56 223937029
China+86 400882 2050
Czech Republic+420 239018299
Denmark +4543314948
Djibouti+254 207602515 (Kenya)
Egypt8000000147 (Landline)
Ethiopia        +254 207602515 (Kenya)
Finland +358972522268
France+33 (0) 157324343
Germany+49 (0) 3095999805 
Greece +30 2111986206
Hong Kong+852 30713221
Hungary+36 17789796
  • PT Telkom: 0078030114933
  • Indosat: 0018038529238
Ireland+353 (0) 16569900
Italy+39 02 23331300
Japan+81 (0) 332984719
Kazakhstan8800 555 6248
Kenya+254 (0) 207602515 
Korea+82 (0) 2 3483 4888
Kuwait+965 22280566
Lebanon+961 1989393  
Malawi+27 860123150 (South Africa)
Malaysia+60 377244340
Namibia        +27 860123150 (South Africa)
Netherlands +31 (0) 20 20 35444
Nigeria+234 14609940 
Norway+47 24055100
Oman800 76423
Pakistan+92 21 37132331
Philippines+63 (0) 27926044
Poland+48 223060964
Portugal+35 1707201585
Russia+7 499 272 3786
Rwanda        +254 207602515 (Kenya)
Saudi Arabia
  • 8008447893 (STC)
  • 8008500026 (Non STC)
Serbia0800 190 561 
Singapore+65 68185555
Slovak Republic+421 268622499
Slovenia+386 18888617
South Africa0860 123150
Spain+34 910507223
Sweden+46 851989554
Switzerland+41 (0)844 002211
Thailand+66 (0) 27873377
Togo  +234 14609940 (Nigeria)
Turkey+90 8502825001
UK+44 (0)345 6081225
US+1 (0)877 690 0767
Zambia         +27 860123150 (South Africa)
Zimbabwe     +27 860123150 (South Africa)


 Also Check – British Airways Customer Care

Connect With Etihad Airways Via:

Frequently Asked Questions

Question 1: How do I contact Etihad Airways?

Answer: You can connect with Etihad Airways Customer Care by calling at their Toll Free Helpline number – 1800 123 3901 or you can visit the nearest Office, the contact details for which are given in the upper section.

Question 2: Do we need OK to board for Etihad?

Answer: Yes, OK to board (OTB) is necessary for all the airlines.

Question 3: Is Etihad Airways ticket refundable?

Answer: When the refund is made through Etihad Contact Centre or local offices, Guest Service Fee (GSF) will apply. For cancellations made within 96 hours of departure, an additional 10% will apply to the applicable cancellation fee.

Question 4: Where is Etihad located?

Answer: The Head Office of Etihad Airways is located in Khalifa City, Abu Dhabi, near Abu Dhabi International Airport.

Question 5: Can I cancel my Etihad flight?

Answer: Yes, if your flight is operated by Etihad Airways (not a partner airline), you can cancel or change details of your flight, depending on the fare conditions of your ticket.

Press Here – More FAQ’s Related To Etihad Airways Customer Care

About Etihad Airways Customer Service:

Started in November 2003, Etihad Airways is one of the top most Airline Companies when it comes to passenger satisfaction and excellent customer services. Etihad operates from Abu Dhabi, the capital of Dubai. It is the second largest airline in the United Arab Emirates (after Emirates).

The Airline operates more than 1,000 flights per week to over 120 passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and the Americas as per the data collected during February 2018.  

Etihad Airways has facilitated 24/7 Customer Support services to the passengers across the globe. It always aims to satisfy all the queries /requirements of their customers for which they have provided Etihad Airways Toll Free Helpline Numbers.

That is all for Etihad Airways Customer Care. For more information concerning the same, it is advised you to please explore the Official Website.

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