Citibank Credit Card Customer Care

Citibank Credit Card Holders can contact the 24×7 customer care service for support regarding credit card queries, feedback or complaint via Citibank Credit Card Customer Care Number – 1860 210 2484.

Customers can also send email, Chat or Call on Citibank CITIPHONE Customer Service Number and even visit the nearest branch to seek information & support regarding banking products. To fetch more details concerning Citibank Credit Card Toll Free Number, have a look on below given page.

Citibank Credit Card Customer Care

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Citibank Credit Card Customer Care Number1860 210 2484 (Local call charges apply)
Citibank Credit Card Contact Number (outside of India)+91 22 4955 2484
Official Websitewww.online.citibank.co.in

 

Check Toll Free Number: Citibank Customer Care Number

Citibank Credit Card Customer Care No (Branch-Wise)

If you have any issue regarding your credit card and wish to contact the customer care executives, then you can call on Citibank Credit Card Customer Care Number provided below branch-wise.

CityCitibank Credit Card Customer Care Toll Free Number
Aurangabad0240 – 663 2484
Ahmedabad079 – 2642 2484
Bangalore080 – 2227 2484
Akola022 – 2823 2484
Bhopal0124 – 254 2484
Chandigarh0172 – 508 2484
Bhubaneswar040 – 6666 2484
Chennai044 – 2852 2484
Faridabad0214 – 254 2484
Chandigarh0172 – 508 2484
Coimbatore044 – 2852 2484
Indore0124 – 254 2484
Dehradun1860 425 7000
Kanpur0124 – 254 2484
Gurgaon254 2484
Hyderabad040 – 6666 2484
Jalandhar0181 – 506 2484
Jaipur0124 – 254 2484
Lucknow0522 – 220 1022
Jamshedpur0124 – 254 2484
Kolkata033 – 2283 2484
Kochi0484 – 404 2484 / 0484 – 660 2484
Madurai044 – 2852 2484
Nagpur022 – 2823 2484
Ludhiana0161 – 501 2484
Nandyal040 – 6666 2484
Mumbai022 – 2823 2484
Delhi0124 – 254 2484
Nanded022 – 2823 2484
Pondicherry044 – 2852 2484
Nasik022 – 2823 2484
Surat0261 – 653 2484
Noida0124 – 254 2484
Trichy044 – 2852 2484
Pune020 – 6601 2484
Vapi0265 – 232 2484
Visakhapatnam040 – 6666 2484
Trivandrum0484 – 404 2484 / 0484 – 660 2484
Vadodara0265 – 232 2484

 

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Citibank Customer Care Credit Card Number

NRI Customers can contact the bank through below specified Citibank Credit Card Customer Care Phone Number in case of any emergency and can seek help from the dedicated customer care department.

CountryCiti Credit Card Customer Care Number
Citibank Credit Card Mobile Number Australia1-800-252-856
Citibank Credit Card Telephone Number BahrainCitibank Credit Card Customer Care Number Toll-free: 8000-4884
Citibank Credit Card Phone Number Canada
  • Toll-free: 1-800-248-4674
  • Pre Account Opening Toll-free: 1-866-703-2462
Citibank Credit Card Helpline Number UAE
  • Pre Account Opening Toll-free: 8000-172-122
  • Post Account Opening Toll-free: 800-035703463
Citibank Credit Card Customer Service Phone Number Hong Kong800-908-413
Citibank India Credit Card Customer Care+91 22 4955 2484
Citibank Credit Card Hotline Number  Singapore
  • Citibank Credit Card Customer Care Number: 1-800-225-7211
  • Pre-Account Opening: 800 101 2342
  • Post Account Opening: 65 62257211
Citibank Credit Card Customer Care Number Toll Free Thailand001-800-65-6196
Citi Credit Card Customer Care Number Europe
  • Citibank Credit Card Customer Care Number from UK: 0800 032 2484
  • Toll-free from Europe: 00-800-2484 2484
  • Pre Account Opening Toll-free: 0808 101 7384
Citibank Credit Card Customer Care Toll Free USA
  • Citibank Credit Card Customer Care Number: 1-800-248-4674
  • Pre Account Opening Toll-free: 1866 703 2462
  • Email [email protected] for pre-account opening queries

 

Press Here>> For Grievance Redressal

If You Are Not Satisfied With Solutions Given by the Executives:

Customers who are not satisfied with the solutions you have received by contacting above given Citibank Credit Card Customer Care Service Number, then you can escalate your concern to the Head Customer Care in any of the following ways:

  • Customers can call on +91 44 28501242 from Monday to Saturday 10:00 am – 6:00 pm (Except on Bank Holidays)
  • You can email us at: [email protected]

The Customer Care Head of Citibank will provide you best solution for your grievances and will get back to you within 5 Business Days.

Know Here: How to Link Aadhaar With Bank Account

Principal Nodal Officer:

Customers can write to the Principal Nodal Officer, in case on non-satisfaction from solutions you have received from the Head Customer Care. You can share your complaints, feedbacks with the Principal Nodal Officer by-

  • Just Dial 1-800-220-123 (India Citibank Credit Card Customer Care Number), 39707464 (local dialling) between 10:00 AM and 6:00 PM IST (Monday to Saturday) except on national holidays.
  • Send an E-mail to Mr. M.Dhananjayan at [email protected]   
  • Write to: Principal Nodal Officer, Mr. M. Dhananjayan, #2, Club House Road, Chennai, Tamil Nadu 600 002, India.

Check This: How to Use *99# Banking Service Number

Customers seeking for help and support concerning their credit card issue can also get in touch with Regional Nodal Officers and Senior Management appointed under the jurisdiction of the respective Banking Ombudsman by visiting below given links.

Press Here >> Regional Nodal Officers

Press Here >> Senior Management

Citibank Credit Card Customer Care Email Address

India
  • Regular Mail: Citibank, N.A., PO Box 4830, Anna Road Post Office, Chennai 600 002, Tamil Nadu, India
  • Registered or Certified Mail: Citibank N.A., Mail Room, ACROPOLIS, 9th Floor, New Door No.148 (Old No.68), Dr. Radhakrishnan Salai, Mylapore, Chennai – 600004
USACitibank NRI, PO Box 431, New York, NY 10013. Please do not send USD (or any foreign currency) cheques or cash to this PO Box address

 

Do You Know: How to Write a Complaint Email to Customer Service

Citibank Virtual Assistant

Customers, who are looking for quick response from customer support team of bank concerning their issues and queries, can make use of Citibank Virtual Query Assistant. For this, you need to visit below specified link.

Press Here >> Citibank Virtual Assistant

Citibank Credit Card Customer Care Postal Address

TypeAddress
Ordinary PostCitibank N.A,  P.O. Box No. 4830, Anna Salai Post Office,  Chennai, Tamil Nadu, India – 600 002
Registered PostCitibank N.A, Mail Room,  No. 2, Club House Road, Chennai, Tamil Nadu, India – 600 002
DubaiCitibank NRI Service, Al Wasl Building,7th Floor, Oud Metha, PO Box 749, Dubai, UAE
BahrainCitibank NRI Business, Citibank House, Al Seef District, PO Box 548, Kingdom of Bahrain
SingaporeCitibank Singapore Ltd., NRI Business Center,07-01, Capital Square, 23 Church Street, Singapore 049481
USACitibank NRI Business, One Court Square, 45th Floor, Long Island City, New York 11120, USA
EuropeCitibank NRI Wealth Management,14th Floor, Citigroup Centre-2, 25 Canada Square, Canary Wharf, London E14 5LB. Mail Drop: CGC2-14-61

 

Other Useful Links:

Citibank Social Networking Sites:

Apart from contacting Citibank Credit Card 24×7 Toll Free Number and other contact details provided above, you can connect with the customer care executives through below given social profiles.

Citibank Credit Card Customer Care Number FAQs

Ques 1: How can I access my account online if I forgot User Id and Password?

Ans: Customers who have forgot their User Id and Password can retrieve it by visiting the Forgot User ID or Password? Link present on the homepage of official website and by filling asked details.

Get Best Answer: How to Talk To a Customer Care Executive

Ques 2: What are the documents required to open NRI Account with the Bank?

Ans: Customers need below given documents to open NRI Account with the Bank:

  • Passport
  • Proof of Residence, National Identity Card
  • Birth Certificate
  • One recent colour Photograph

Ques 3: How do I contact Citibank Credit Card?

Ans:  You can get in touch with customer support experts through Citibank Credit Card Customer Care Number 1860 210 2484 (India) or +91 22 4955 2484 (outside India).

Also Read: File Online Complaint in Consumer Court

Ques 4: What is the process to apply for Citibank Credit Card and what is the eligibility for it?

Ans: You can apply for Citibank Credit Card using two ways mentioned below:

  • Firstly, visit the official website of bank >> go to Credit Card section >> Press on “Apply for Credit Card” link.
  • Secondly, customers can contact the bank through Citibank Credit Card Customer Care Number.

Press Here >> For More FAQs

Customers can immediately make a call on Citibank Credit Card Emergency Number – 1800 267 2425 to submit a complaint in case you have received an alert for a transaction you did not make, lost your Credit Card, Credit Card stuck in the ATM Slot.

Customer Care Team of Bank will provide you instant solution for your query. Therefore, if you are have any doubts or grievances related to Citibank Credit Card services, you call on Citibank Credit Card Customer Care Number, as it is the most secure means access customer care help.

This is all about Citibank Credit Card Customer Care Number. For more information, visit the Official Website of bank or keep in touch with us at our web portal for more updates.

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