Citibank Credit Card Customer Care

Lost your Citibank Credit Card? Then, dial Citibank Credit Card Customer Care Number and file complaint. The service associates of bank will provide you best solution for your queries and concerns.

You can also visit the Citibank Office to register your complaint regarding your Lost/Stolen Credit Card. Additionally, Customers can also enquire about the banking products and services by making a call on 24×7 accessible CITIPHONE Number.

Citibank Credit Card Customer Care Number

Citibank Credit Card Customer Care Number1860 210 2484
Citibank Customer Care Number Credit Card91 22 4955 2484 (Outside India)
Citibank India Credit Card Customer Care Number+91 22 4955 2484


Citibank Credit Card India Customer Care

Location Citibank Credit Card Customer Number Toll Free
Citibank Credit Card Toll Free Number Ahmedabad079-40015740
Citibank Credit Card Helpline Number Aurangabad0240 – 6659009
Citibank Credit Card Customer Care Number Bangalore080-49008522
Citibank Credit Card Mobile Number Chandigarh0172-6650900
Citibank Credit Card Complaint Number Chennai
  • 044 – 42274419
  • 044-49140222
Citibank Credit Card Customer Care Phone Number Coimbatore0422-4237305
Citibank Credit Card Customer Care Number Delhi011 – 66125400
Citibank Credit Card Hotline Number Faridabad0129-4182250
Citibank Credit Card Lost Customer Care Number Gurgaon0124-4893918
Credit Card Citibank Customer Care Number Hyderabad040-40005834
Citibank Credit Card Number Jaipur0141-4053302 / 0141-4053300
CITIPHONE Banking Number Kochi0484-4196500


Citibank Branch Address

Location Address
AhmedabadGround Floor, Kalapurnam, Near Municipal Market, CG Road, Ahmedabad – 380 009
AurangabadSaraswati Sankul, Opposite S.B. Bus Stop, Aurangapura, Aurangabad – 431 001
BengaluruNo. 5, M.G. Road, Bengaluru – 560 001, Phone Number: 080 – 67739333
ChandigarhSCO 4-5, Sector 8 C, Madhya Marg, Chandigarh – 160 009
Chennai163, Anna Salai, Chennai – 600 002
Coimbatore657, Tristar Towers, Avinashi Road, Coimbatore – 641 037
DelhiGround and 1st Floor, DLF Capitol Point, Baba Kharak Singh Marg, Connaught Place, New Delhi – 110 001
Faridabad24-27, Lower Ground Floor, Crown Ansal Plaza, Sector 15A, Mathura Road, Faridabad – 121 007
GurgaonGround Floor, DLF Square, M Block, Jacaranda Marg, DLF City, Phase II, Gurgaon – 122 002,
HyderabadGround Floor, Queens Plaza, S.P. Road, Begumpet, Secunderabad – 500 003
JaipurBhagwati Bhawan, Ground Floor, Government Hostel Crossing, M I Road, Jaipur – 302 001
Kochi38/1581 Foto fast House, M G Road, Ernakulam, Kochi – 682 035


 Do You Know: How to Write a Complaint Email to Customer Service

Citibank Credit Card Contact Number (International)

International Customers can call on below listed Citibank Credit Card Customer Service Phone Number according to your location for seeking help and support from expert customer support team of Citibank!

LocationCitibank Credit Card Phone Number
AustraliaToll-free: 1-800-252-856
BahrainPost Account Opening Toll-free: 8000-4884
  • Toll-free: 1-800-248-4674
  • Pre Account Opening Toll-free: 1-866-703-2462
  • Pre Account Opening Toll-free: 8000-172-122
  • Post Account Opening Toll-free: 800-035703463
Hong KongToll-free: 800-908-413
India+91 22 4955 2484
  • Toll-free: 1-800-225-7211
  • Pre-Account Opening: 800 101 2342
ThailandToll-free: 001-800-65-6196
  • Toll-free from UK: 0800 032 2484
  • Toll-free from Europe: 00-800-2484 2484
  • Pre Account Opening Toll-free: 0808 101 7384
  • Toll-free: 1-800-248-4674
  • Pre Account Opening Toll-free: 1866 703 2462
  • Email [email protected] for pre-account opening queries


You Are Not Satisfied With Solutions Given by the Executives

Customers who are not satisfied with the solutions received by contacting above given Citibank Credit Card Customer Care Service Number, then you can escalate your concern to the Head Customer Care in any of the following ways:

  • Customers can call on +91 44 28501242 from Monday to Saturday 10:00 am – 6:00 pm (Except on Bank Holidays)
  • Citibank Credit Card Customer Care Email: [email protected]
  • The Customer Care Head of Citibank will provide you best solution for your grievances and will get back to you within 5 Business Days.

Check Here: How To File Online Complaint in Consumer Court

Principal Nodal Officer

Customers can write to the Principal Nodal Officer, in case on non-satisfaction from solutions you have received from the Head Customer Care. You can share your complaints, feedbacks with the Principal Nodal Officer by-

  • Just Dial 1-800-220-123 (India Citibank Credit Card Customer Care Number), 39707464 (local dialling) between 10:00 AM and 6:00 PM IST (Monday to Saturday) except on national holidays.
  • Send an E-mail to Mr. M.Dhananjayan at [email protected]   
  • Write to: Principal Nodal Officer, Mr. M. Dhananjayan, #2, Club House Road, Chennai, Tamil Nadu 600 002, India.

Customers seeking for help and support concerning their credit card issue can also get in touch with Regional Nodal Officers and Senior Management appointed under the jurisdiction of the respective Banking Ombudsman by visiting below given links.

Press Here >> Regional Nodal Officers

Press Here >> Senior Management

Citibank Credit Card Customer Care Mailing Address

  • Regular Mail: Citibank, N.A., PO Box 4830, Anna Road Post Office, Chennai 600 002, Tamil Nadu, India
  • Registered or Certified Mail: Citibank N.A., Mail Room, ACROPOLIS, 9th Floor, New Door No.148 (Old No.68), Dr. Radha krishnan Salai, Mylapore, Chennai – 600004
USACitibank NRI, PO Box 431, New York, NY 10013. Please do not send USD (or any foreign currency) cheques or cash to this PO Box address


Citibank Virtual Assistant

Customers, who are looking for quick response from customer support team of bank concerning their issues and queries, can make use of Citibank Virtual Query Assistant. For this, you need to visit below specified link.

Press Here >> Citibank Virtual Assistant

Citibank Credit Card Customer Care Postal Address

Ordinary PostCitibank N.A,  P.O. Box No. 4830, Anna Salai Post Office,  Chennai, Tamil Nadu, India – 600 002
Registered PostCitibank N.A, Mail Room,  No. 2, Club House Road, Chennai, Tamil Nadu, India – 600 002
DubaiCitibank NRI Service, Al Wasl Building,7th Floor, Oud Metha, PO Box 749, Dubai, UAE
BahrainCitibank NRI Business, Citibank House, Al Seef District, PO Box 548, Kingdom of Bahrain
SingaporeCitibank Singapore Ltd., NRI Business Center,07-01, Capital Square, 23 Church Street, Singapore 049481
USACitibank NRI Business, One Court Square, 45th Floor, Long Island City, New York 11120, USA
EuropeCitibank NRI Wealth Management,14th Floor, Citigroup Centre-2, 25 Canada Square, Canary Wharf, London E14 5LB. Mail Drop: CGC2-14-61


Other Useful Links:

Press Here >> To Submit Query / Complaint

Press Here >> For Personalized Response To Your Query

Press Here>> To View Citibank Customer Care Number Details

Press Here>> To View Citibank Credit Card Emergency Services

Citibank Social Networking Sites:

Apart from contacting Citibank Credit Card Customer Care Number Toll Freeand other contact details provided above, you can connect with the customer care executives through below given social profiles.

Citibank Credit Card Customer Care Number India FAQs

Ques 1: How can I access my account online if I forgot User Id and Password?

Ans: Customers who have forgot their User Id and Password can retrieve it by visiting the Forgot User ID or Password? Link present on the homepage of official website and by filling asked details.

Ques 2: What are the documents required to open NRI Account with the Bank?

Ans: Customers need below given documents to open NRI Account with the Bank:

  • Passport
  • Proof of Residence, National Identity Card
  • Birth Certificate
  • One recent colour Photograph

Ques 3: How do I contact Citibank Credit Card?

Ans:  You can get in touch with customer support experts through Citibank Credit Card Customer Care Number 1860 210 2484 (India) or +91 22 4955 2484 (outside India).

Ques 4: What is the process to apply for Citibank Credit Card and what is the eligibility for it?

Ans: You can apply for Citibank Credit Card using two ways mentioned below:

  • Firstly, visit the official website of bank >> go to Credit Card section >> Press on “Apply for Credit Card” link.
  • Secondly, customers can contact the bank through Citibank Credit Card Customer Care Number.

Press Here >> For More FAQs

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Customers can immediately make a call on Citibank Customer Care Number For Credit Card– 1800 267 2425 to submit a complaint in case you have received an alert for a transaction you did not make, lost your Credit Card, Credit Card stuck in the ATM Slot.

Customer Care Team of Bank will provide you instant solution for your query. Therefore, if you are have any doubts or grievances related to Citibank Credit Card services, you call on Citibank Corporate Credit Card Customer Care Number, as it is the most secure means to access customer care help.

This is all about Citibank Credit Card Customer Care Number. For more information regarding Citibank Credit Card Customer Care Contact Number, visit the Official Website of bank or keep in touch with us at our web portal for more updates.

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