CESC Customer Care

Calcutta Electric Supply Corporation is an Indian electricity generation company, serving areas under West Bengal. Find from here CESC Customer Care Phone Number, email address, office location and some of the generally asked questions.

People residing in West Bengal, who are having any issues related to electricity supply in their area, can call on CESC Customer Care LT (Low Tension) /HT (High Tension) Contact Number that is 1860 500 1912 and 2225 9156 respectively.

The firm’s headquarters are located in Kolkata. It is a sole distributor of electricity serving Howrah, Hooghly, 24 Parganas (North) and 24 Parganas (South) districts and 567 square kilometres (219 sq mi) of area managed by the Kolkata municipal corporation. Grab CESC Customer Care Contact details by going through this webpage.

CESC Customer Care

CESC Customer Care Phone Number

CESC Customer Care Helpline Number

  • CESC Customer Care LT Helpline No: 1860 500 1912/ 4403 1912/ 1912
  • CESC Customer Care HT Contact Number: 2225 9156 / 2225 9157

How to Talk To a Customer Care Executive )

CESC Head Office Address

CESC Limited,
CESC House Chowringhee Square,
Kolkata – 70000

CESC Contact Number – 22256040-49
Email Address – [email protected]

CESC Official Website

Official Website: www.cesc.co.in

CESC Customer Care Regional Office Number

Name of Regional OfficeAddressCESC Phone No
Calcutta South Southern6, Mandeville Gardens
Calcutta 700 019
2485 6100
North Suburban32, B.T. Road, Kamarhati
Calcutta 700 058
2553 7581 / 85
Northern Calcutta North226 A & B, APC Road
Calcutta 700 004
2555 9815 / 8
Calcutta CentralEastern Building, 15,
Chowringhee Square
Calcutta 700 069
2231 9150 / 5
South West SuburbanP18, Taratolla Road
Calcutta 700 088
2420 5000
Howrah433/1, G.T. Road
(North) Howrah 711 101
2666 9161 /
9162 / 9143
Sera pore1, G.T. Road, Mahesh,
Serampore Hooghly-
712 202
2662 3453

CESC Cash Office North Suburban Regional numbers

Name of the PlaceAddressCESC Contact Number
North Suburban
32, Barrackpore Trunk
Road Kolkata 700 058
Belghoria1, Feeder Road Kolkata
– 700 056
GaruliaGarulia Main Road,

Shyamnagar Dist 24
Paganas (North), PIN
– 743133

BiratiRanibala Apartment,
21/24, M.B. Road,
Kalabagan, Mahajati
Nagar, Kolkata-700 051.

Know Here:
How to Pay Electricity Bill Online

CESC Customer Care Number

CESC Central Regional Office Numbers

Name of Regional OfficeAddressCESC Helpline Number
Central Regional67, Bentinck Street,
Kolkata – 700 069.
Barabazar90/7A Mahatma Gandhi
Road (Opp.GraceCinema
Hall) Kolkata 700 009
Mission Row4, R. N. Mukherjee Road
Kolkata 700 001
Beleghata20, Hem Chandra Naskar
Road Kolkata 700 010

CESC Howrah Regional Offices Numbers

Name of Regional OfficeAddressCESC Service Number
Howrah Regional433/1, Grand Trunk
Road (North) Howrah
Serampore (Mahesh)1, Grand Trunk Road,
Mahesh Hooghly-712202
Serampore (Kalitala)57/A/2/1, Grand Trunk
Road Serampore Hooghly
Sibpur170, Grand Trunk Road
Howrah Central269/4, Mahendra
Bhattacharyya Road
Ghoshpara, Howrah  711104

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CESC South Regional Offices Numbers

Name  of the OfficeAddressCESC Customer Service
South Regional6, Mandeville Gardens
Kolkata 700 019
JadavporeBlock F, CIT Market,

Jadavpore  Central Road
(CIT Scheme XCVII),
Kolkata 700 032

Rashbehari Connector196/1,Rajdanga, Nabapally,
Rashbehari Connector,
Rashbehari174, Shyama Prasad
Mukherjee  Road Kolkata
700 026

CESC South West Regional Offices Address

Name  of the OfficeAddressCESC Telephone Number
South West RegionalP-18, Taratolla Road
Kolkata 700 019
Behala743, Diamond Harbour
Road Kolkata – 700 008
Budge Budge41/2, Ashutosh Mukherjee

Road, Budge Budge, Dist
– 24 Paganas (South),
Kolkata 700137

Garden Reach28, Garden Reach Road
Kolkata 700 024
Khiddirpore122/C, Karl Marx Sarani
Kolkata 700 023
MaheshtalaBudge Budge Trunk Road,
Benir Pool, P.O. Maheshtala,
Dist 24Parganas (South)
Pin 700141

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Follow CESC On Facebook

To follow CESC On Facebook, login to your facebook account and search for Official CESC Facebook Page. After your search is complete, open up the official page and press on “Like” or “Follow” tab to link your account with the company.

Follow CESC On Twitter

You can also follow CESC on Twitter, for this login top your Twitter account and search for Official CESC Twitter Page. Now open up the official twitter page of the company and press on “Follow” button, given at the top right corner, to connect with the company on Twitter.

Join CESC On: YouTube

Frequently Asked Questions

#1. How To Pay Online?

To pay via online process, follow the steps given below:

  • Visit the official website of the CESC.
  • From there select the “Quick Bill Pay “Link.
  • Then select the mode of payment and hit on “o.k.” button.

#2. What Are The Modes Of Online Payment?

The customer can pay by using Net Banking, Credit Card or Debit Card, ECS & RTGS/ NEFT.

#3. What If Payable Amount Is Debited / Charged From My Bank Account / Card Twice?

In the case you are charged of double payment, do the following steps

Confirm with your bank or card issuing authority in due time, if there may be some extra payment amount.

In the case of extra payment, the money will be adjusted in the other unpaid bills.

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#4. Why Does A Consumer Receive Rental/Average Bill When His/Her Meter Was Read By CESC?

It happens in the case when the meter reading varies with the past recorded pattern of consumption, and that the same will be kept under observation. Hence a Meter Rental/Average Bill will be tendered.

#5. What Is The Normal Reading Span For Monthly Meter Reading?

The authority has fixed the time of Meter Reading between 28 days to 32 days from the last reading date.

#6. Are The Tariff Slab And Government Duty Adjustments Given In Case Of A Consolidated Bill?

Yes, the proper adjustment takes place in case of consolidated bills, the proper adjustment and government duty are given in such cases

Get Here: Procedure to Write a Complaint Email To Customer Service

#7. If The Bill Is Paid Twice How Will The Same Be Adjusted / Refunded?

The company has a proper computerized mechanism. In case of double payment the machine will automatically adjust the payment in subsequent bills.

#8. How Can I Correct My Address And Spelling Of My Name?

To change the address or the spelling of your name you should file an application mentioning the consumer number which you can get easily from latest bill along with that also attest the supporting documents such as your Adhar Card, Or any other Identity Proof including your photo.

Note: Now you can call on CESC Customer Care Helpline Phone Number if you have any query or need any assistance. If you have any further query or need some other information, visit the Official Website or stay in touch with us only at customerkarts.com

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