CESC Customer Care          

The Calcutta Electric Supply Corporation is an Indian electricity generation and the sole distribution company. Dial CESC Customer Care LT/HT Helpline Number for new connection, quick bill payment and other electricity generation related queries. CESC Customer Care Phone Number can help you to contact the executives available in 567 square kilometres (219sq mi) of working area.

Approximately 3.0 million consumers including domestic, industrial and commercial are getting benefits from this company. In case of any queries or issues, you are free to call on CESC Customer Care Number Kolkata which is given here. However, you may use CESC Customer Care Email ID also for any assistance.


CESC Customer Care

CESC Customer Care Number (852) 2803 8200
CESC Customer Care No (Head Office) 22256040-49
CESC Customer Care Phone Number (HT helpline) 2225 9156/ 9157
CESC Customer Care Toll Free Number (LT Helpline) 1860 500 1912, 4403 1912, 1912
Corporate Identity Number L31901WB1978PLC031411
Media Contacts
  • +91 33 66340531
  • +91 33 66340497
Purchase Department91-33-2231 9150 TO 55
CESC Customer Care Email [email protected]


CESC Customer Care Number of Regional Offices

Name of Regional OfficePhone no
Central Regional2225 6040 (10 Lines)
Howrah Regional2676 5700
North Regional2509 6100
North Suburban Regional6645 4300
South Regional2485 6100
South West Regional2420 5000


Do You Know: How to Write a Complaint Email to Customer Service

CESC District Offices Contact Numbers

Name of Regional OfficePhone no
CESC Customer Care Number In Kolkata South2485 6100
Southern2485 6100
North Suburban2553 7581 / 85
Northern2555 9815 / 8
CESC Kolkata Customer Care North2555 9815 / 8
CESC Kolkata Customer Care Number Central2231 9150 / 5
South West2420 5000
West Suburban2420 5000
Howrah2666 9161 / 9162 / 9143
Serampore2662 3453


CESC Customer Care Numbers for Cash Offices

Cash Office NamePhone no
Central Regional
Central Regional22127598
Mission Row22435681
Howrah Regional
Howrah Central 26674575
Howrah Maidan 26371674
Howrah Regional26668519
Serampore (Kalitala)26521965
Serampore (Mahesh)26621895
North Regional
Bhupen Bose Avenue25555346
Dum Dum25297310
Lake Town25345415
North Regional25557884
North Suburban Regional
North Suburban Regional25538248
South Regional
Rashbehari Connector24418383
South Regional24405175
South West Regional
Budge Budge24701503
Garden Reach24692227
South West Regional 24014758


Get Details: How to Talk To a Customer Care Executive

CESC Customer Care Head Office Address

CESC Limited CESC House Chowringhee Square Kolkata – 700001

CESC Customer Care General Enquiry Address

Suites 906-908, 9/F, Two Exchange Square, 8 Connaught Place, Central, Hong Kong

CESC Customer Care Purchase Department


CESC Regional Office Address

Name of Regional OfficeAddress
Central RegionalCESC House Chowringhee Square, Kolkata 700001
Howrah Regional433/1 G.T. Road (N) Howrah 711 101
North Regional226A & B APC Road Kolkata 700 004
North Suburban Regional32 B.T. Road (Opp. Sagar Dutta Hospital) Kolkata 700 058
South Regional6 Mandeville Gardens Kolkata 700 019
South West RegionalP-18 Taratolla Road Kolkata 700 088


CESC District Office Address

Name of District OfficeAddress
Calcutta South6, Mandeville Gardens Calcutta 700 019
Southern6, Mandeville Gardens Calcutta 700 019
North Suburban32, B.T. Road, Kamarhati Calcutta 700 058
Northern226 A & B, APC Road Calcutta 700 004
Calcutta North226 A & B, APC Road Calcutta 700 004
Calcutta CentralEastern Building, 15, Chowringhee Square Calcutta 700 069
South WestP18, Taratolla Road Calcutta 700 088
West SuburbanP18, Taratolla Road Calcutta 700 088
Howrah433/1, G.T. Road (North)Howrah 711 101
Serampore1, G.T. Road, Mahesh, Serampore Hooghly-712 202


CESC Cash Offices Address

Cash Office NameAddress
Central Regional
Barabazar90/7A Mahatma Gandhi Road (Opp.Grace Cinema Hall)
Kolkata 700 009
Beleghata20, Hem Chandra Naskar Road Kolkata 700 010
Central Regional67,Bentinck Street Kolkata – 700 069.
Entally95A, Acharya Jagadish Chandra Bose Road Kolkata 700 014
Mission Row4, R. N. Mukherjee Road Kolkata 700 001
Howrah Regional
Belur62, Shib Chandra Chatterjee Street Howrah 711202
Gourhati61, Grand Trunk Road P.O.- Angus Dist – Hooghly 712613
Howrah Central 269/4, Mahendra Bhattacharyya Road Ghoshpara, Howrah 711104
Howrah Maidan 20/1, Grand Trunk Road (South)Howrah 711101
Howrah Regional433/1, Grand Trunk Road (North)Howrah 711101
Naskarpara107/1 Naskar Para Road Howrah- 711102
SankrailChampatala, Satyendra Nath Bose Road Howrah – 711 313.
Serampore (Kalitala)57/A/2/1, Grand Trunk Road Serampore Hooghly-712201
Serampore (Mahesh)1, Grand Trunk Road, Mahesh Hooghly-712202
Sibpur170, Grand Trunk Road (South)Howrah 711101
Uttarpara102/A,B.R.B. Grand Trunk Road, Bhadrakali, Hooghly 712 258
North Regional
Baranagar44/57 Barrackpore Trunk Road Kolkata 700 050
Bhupen Bose Avenue74/A Bhupen Bose Avenue Kolkata 700 004
Dum Dum11 Rishi Bankin Chandra Road, Dum Dum Kolkata 700 028
Jorabagan17A Jadulal Mallik Road Kolkata 700 006
Lake Town884 Block A Lake Town Kolkata 700 089
Manicktala258/4 Acharya Prafulla Chandra Road Kolkata 700 006
North Regional226 A & B Acharya Prafulla Chandra Road Kolkata 700 004
North Suburban Regional
Belghoria1, Feeder RoadKolkata – 700 056
BiratiRanibala Apartment, 21/24,M.B.Road, Kalabagan, Mahajati Nagar Kolkata-700 051
GaruliaGarulia Main Road, Shyamnagar Dist – 24 Paganas(North)PIN – 743133
North Suburban Regional32, Barrackpore Trunk Road Kolkata 700 058
Titagarh141/1, Barrackpore Trunk Road Titagarh Dist – 24 Parganas (North)Pin 743188
South Regional
Bhowanipore88A, Harish Mukherjee Road Kolkata 700 026
JadavporeBlock F, CIT Market, Jadavpore Central Road(CIT Scheme XCVII), Kolkata 700 032
Rashbehari174, Shyama Prasad Mukherjee Road Kolkata 700 026
Rashbehari Connector196/1,Rajdanga, Nabapally,Rashbehari Connector,Kolkata-700 107
South Regional6, Mandeville Gardens Kolkata 700 019
Tollygunge135A, Netaji Subhas Chandra Bose Road Kolkata 700 040
South West Regional
Behala743, Diamond Harbour Road Kolkata – 700 008
Budge Budge41/2, Ashutosh Mukherjee Road, Budge Budge Dist – 24 Paganas(South), Kolkata 700137
Garden Reach28, Garden Reach Road Kolkata 700 024
Khiddirpore122/C, Karl Marx Sarani Kolkata 700 023
MaheshtalaBudge Budge Trunk Road, Benir Pool P.O. Maheshtala,Dist – 24 Parganas (South)Pin 700 141
South West Regional P-18, Taratolla Road Kolkata 700 019


Must Read: File Online Complaint in Consumer Court

CESC Customer Care Payment KIOSKS

BauriaBauriah Station Road, Panchanantala (Purba Burikhali), P.S. Bauriah, Howrah : 711310
MukundapurMukundpur Post Office Building, Mukundpur Central Committee, P.S. Purba Jadavpur, Kolkata : 700099
Haridebpur170/157, M.G. Road,Haridebpur, Kolkata : 700 082
SantoshpurB-266, Survey Park, P.O.Santoshpur, P.S. Survey Park, Kolkata : 700075
PanchasayarErstwhile Garia East Emergency Depot,Panchasayar,(Near 206 Bus Stand) Kolkata: 700094
PaltaJahar Colony, P.O. BengalEnamel, (Near Palta Rly. Station) Dist. 24-Paraganas (N), PIN : 742133
Rabindra NagarKankhuly, Rabindra Nagar, (Opposite to Canara Bank, Santoshpur Branch), Kolkata: 700066
Bally102, Panchanantala Road,Bally North T/H Near Bus Terminus No. 54, Howrah: 711201
Bhadreshwar165, G T Road, Bhadreshwar Municipality, Ward No. 5 District – Hoogly, PIN – 712124
Dum Dum79, P K Guha Road, Near
CantonmentKumarpara Party Office, Dum Dum Cantonment, Kolkata: 700028


CESC Customer Care Email

CESC Customer Care Email ID [email protected]
Purchase Department
Mr. Partha Bhattacharya, Vice President (Materials) [email protected]
Mr. Parthapratim Chakrabarti, General Manager (Materials) [email protected]
Mr. Anindya Dhar , Dy. General Manager (Materials) [email protected]


Social Sites

CESC Customer Care Related FAQ’s

Question 1: How Can I Pay Online?

Answer: You need to visit the Quick Bill Pay section on our corporate website and proceed by selecting the preferred mode of payment.

Question 2: What Are The Modes Of Online Payment?

Answer: Net Banking, Credit Card or Debit Card, ECS & RTGS/ NEFT

Question 3: What is Maximum Demand?

Answer: Maximum Demand is the peak Load recorded in kW and kVA separately by thetariff meter for a billing cycle and is indicated on the consumption bill.

Question 4: Can A Consumer Avail Doorstep ECS Registration Facility?

Answer: Yes, a Consumer can call our Express ECS helpline number 7044471644 for availing doorstep ECS registration facility.

CESC Customer Care Related Links

Contact With UsConsumer Connect
Vender ContactsMedia Contact
FAQ’s For LTFAQ’s Related HT


CESC Customer Care

Calcutta Electric Supply Corporation is an Indian electricity generation company, serving areas under West Bengal. People residing in West Bengal, who are having any issues related to electricity supply in their area, can call on CESC Customer Care LT (Low Tension) /HT (High Tension) Contact Number that is 1860 500 1912 and 2225 9156 respectively.

The firm’s headquarters are located in Kolkata. It is a sole distributor of electricity serving Howrah, Hooghly, 24 Parganas (North) and 24 Parganas (South) districts and 567 square kilometres (219 sq mi) of area managed by the Kolkata municipal corporation.

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