CCAvenue Customer Care

CCAvenue is a well known Indian PCI DSS 3.2 compliant payments platform made for ecommerce businesses. If you are a merchant who want to accept online payment through a spectrum of new-age payment options, just call on CCAvenue Customer Care Toll Free Number.

From here you can find complete details related to CCAvenue Customer Care Phone No, CCAvenue Transaction Refund Helpline Number, Email Id, Office Address etc. You can also resolve some of your general issues by going through the FAQs placed here.

You can also visit the official website to file online complaint related to payment gateway, transactions, technical or transactional issues or disputes & chargeback queries. Scroll down this webpage and find out more about Ccavenue Customer Care Contact details.

CCAvenue Customer Care

Ccavenue Customer Care Phone Number

Ccavenue Customer Care Helpline Number

Ccavenue Customer Care Contact Number: +91 22 67425555 / 26000816 / 32913622

Ccavenue Email Id     

Complaints [email protected]
Marketing Support [email protected]
Technical Support [email protected]
Accounting Support [email protected]
Cardholder / Risk Support [email protected]
Merchants [email protected]
Web integration [email protected]

Procedure to Write a Complaint Email To Customer Service )

CCAvenue Customer Care Office Address


Avenues India Pvt. Ltd.
Level II, Plaza Asiad,
S. V. Road, Santa Cruz (West),
Mumbai- 400054,

CCAvenue Contact Number: +91 22 67425555 / 26000816 / 32913622 / 66920419
FAX Number: +91 22 67425542/ 26480772 

 ( How to Talk To a Customer Care Executive )


Avenues India Pvt. Ltd.
Level – 12, Building No. 8, Tower- C,
DLF Cybercity Phase II,
Gurgaon – 122002, Haryana,

Contact Person: Deepak Gakhar


Avenues India Pvt. Ltd.
Level 9, Raheja Towers, 27-37,
MG Road, Bangaluru – 560001, INDIA.

Contact Person: Nitin Sharma

CCAvenue Official Website

Official Website:,

CCAvenue Customer Care Number

Facts About CCAvenue

It is a well recognized Indian PCI DSS 3.2 compliant payments platform made just for ecommerce businesses in India. It helped lakhs of merchants in accepting online payments through payment options.

The company offers various means to contact its customer care team. Merchants are free to get customer care assistance from online as well as from offline means. To resolve your queries and doubts quickly you can choose to call on CCAvenue Phone Number.

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Frequently Asked Questions

#1. What payment options can my customers use?

This platform offers over 200 payment options including:

  • 6 major Credit Cards
  • 100+ Debit Cards (All MasterCard /Visa /Maestro /RuPay Cards)
  • Amex EzeClick
  • 53+ Net Banking
  • 16 Prepaid Instruments
  • Up to 12 Multi Bank EMI options.

For a detailed list of payment options, Press here

#2. Is it possible to sell my product and service in more than one currency?

Yes, the company offers multi-currency payment processing. The firm processes transactions in 27 major foreign currencies, allowing merchants to sell their products and services worldwide.

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#3. What level of encryption does CCAvenue use?

The company uses Verisign secure socket layer (SSL) to encrypt customer data at the time of transmission.

#4. Why are you charging taxes to me and not absorbing it yourself?

The taxes imposed by the company are levied by the Indian government. The company deducts the charge from the payment made by the merchants and deposits it with the Indian government.

#5. How will I get to know about the amount deducted?

You will be conveyed about the amount deducted as GST as a part of the periodic statements/ invoices issued.

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#6. How can I check payment to me by CCAvenue?

If you want to know about your current balance payment, kindly log in to your account by entering your name and password. You can simply check your desired information on your digital screen by pressing on “View Account Statement” option.

#7. Do I have to maintain any minimum balance in my Account?

Yes, sub-merchant needs to maintain a minimum balance of Rs 1000/- in their Account with the firm. For complete details regarding the same, please refer the clause of 17 in the agreement.

Press Here>> For More FAQs

Note: If you are facing any queries and doubts, call on CCAvenue Customer Care No or visit its Official Website. You can also choose to stay in touch with us at to get updated with latest CCAvenue Helpline Number.

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