CCAvenue Customer Care

Through Ccavenue Customer Care Toll Free Number, one gets assistance or making online payments and other transactions in a secure manner. CCAvenue Customer Care Number is +91 22 67425555 which is at your service 24×7.

It accepts various payments modes including debit card, credit card, and mobile payments etc. Merchant who want to accept online payment may check their Tracking status online. Also, you can contact helpdesk team to enquire for refund or others.

CCAvenue Customer Care Number

Ccavenue Customer Care Number+91 22 67425555 / 42465555 / +91 22 67425542
CCAvenue Customer Care Mumbai Corporate Office+91 22 67425555 / 42465555
CCAvenue Email Id[email protected]


CCavenue Customer Care Number India:

City Ccavenue Customer Care No
Mumbai91 22 67425555 / 26000816 / 32913622 / 66920419
Ccavenue Payment Gateway Customer CareMumbai022 6742 5555


CCAvenue Email Address:

Complaints [email protected]
Marketing Support [email protected]
Technical Support [email protected]
Accounting Support [email protected]
Cardholder / Risk Support [email protected]
Merchants [email protected]
Web integration [email protected]


 Do You Know: How to Write a Complaint Email to Customer Service

CCavenue India Customer Care Address:

City Location
MumbaiAvenues India Pvt. Ltd. Level II, Plaza Asiad,S. V. Road, Santa Cruz (West), Mumbai- 400054
Contact Person: Deepak Gakhar
GurgaonAvenues India Pvt. Ltd. Level – 12, Building No. 8, Tower- C, DLF Cybercity Phase II, Gurgaon – 122002, Haryana
Contact Person:Nitin Sharma
BangaloreAvenues India Pvt. Ltd. Level 9, Raheja Towers, 27-37, MG Road, Bangaluru – 560001


CCavenue Corporate Office Address:

City Ccavenue Customer Care Address
DelhiInfibeam Avenues Ltd. Plot number 65, Landmark House, Second Floor, Sector 44,Gurugram, Haryana – 122003, India
HyderabadInfibeam Avenues Ltd. Floor 1, GNR’s RV INSIGNIA,Silicon Valley Layout, Image Garden Road, Madhapur, Hyderabad – 500081. India.
BangaloreInfibeam Avenues Ltd. Narayan Reddy Complex, 3rd Floor, Cornor Woods, Opp Vaibhav Theatre, Above Karnataka Bank, Sanjay Nagar,Bangalore – 5600094, India.
ChennaiInfibeam Avenues Ltd. Regus Annasalai, Block No: 75, 7th Floor, Amara Sri Old No 313,New No.455, Annasalai Teynampet, Chennai – 600018, India.


CCAvenue Head Office Address:

Infibeam Avenues Ltd. Level II, Plaza Asiad, S. V. Road, Santa Cruz (West),Mumbai – 400054, India.

CCAvenue At Social Media:

Know Here:  CCAvenue Payment Gateway Details

CCAvenue Customer Care Queries

Ques 1: What payment options can my customers use?

Ans: This platform offers over 200 payment options including:

  • 6 major Credit Cards
  • 100+ Debit Cards (All MasterCard /Visa /Maestro /RuPay Cards)
  • Amex EzeClick
  • 53+ Net Banking
  • 16 Prepaid Instruments
  • Up to 12 Multi Bank EMI options.

Ques 2: Is it possible to sell my product and service in more than one currency?

Ans: Yes, the company offers multi-currency payment processing. The firm processes transactions in 27 major foreign currencies, allowing merchants to sell their products and services worldwide.

Ques 3: What level of encryption does CCAvenue use?

Ans: The Company uses Verisign secure socket layer (SSL) to encrypt customer data at the time of transmission.

Ques 4: Why are you charging taxes to me and not absorbing it yourself?

Ans: The taxes imposed by the company are levied by the Indian government. The company deducts the charge from the payment made by the merchants and deposits it with the Indian government.

Ques 5: How will I get to know about the amount deducted?

Ans: You will be conveyed about the amount deducted as GST as a part of the periodic statements/ invoices issued. You can also call on Ccavenue Customer Care Toll Free Number for more issues.

Ques 6: How can I check payment to me by CCAvenue?

Ans: If you want to know about your current balance payment, kindly log in to your account by entering your name and password. You can simply check your desired information on your digital screen by pressing on “View Account Statement” option.

Ques 7: Do I have to maintain any minimum balance in my Account?

Ans: Yes, sub-merchant needs to maintain a minimum balance of Rs 1000/- in their Account with the firm. For complete details regarding the same, please refer the clause of 17 in the agreement.

Must Read: File Online Complaint in Consumer Court

Do you know about CCAvenue?

It is a well-recognized Indian PCI DSS 3.2 compliant payments platform made just for ecommerce businesses in India. It helped lakhs of merchants in accepting online payments through payment options.

The company offers various means to contact its customer care team. Merchants are free to get customer care assistance from online as well as from offline means. To resolve your queries and doubts quickly you can choose to call on CCAvenue Conatct Number.

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