BSNL Wimax Customer Care

With an objective to deliver high speed broadband connectivity services with the roaming support facility, BSNL has introduced Wimax technology. Call on BSNL Wimax Customer Care number for connections related enquiry.

BSNL WLL helpline number 1502 is supportable 24 hours to support their users. If you want to enjoy best internet browsing experience at low cost, then must get BSNL Wimax. Contact BSNL Wimax Customer Care helpline number for further details.

BSNL Wimax Customer Care

ServicesFor any Enquiry
BSNL Landline Customer Care Number‘1500’
Number ‘1800-345-1500’
WimaxBSNL customer care: all India Helpline‘1503’
Number ‘1800-180-1503’
BSNL Customer Care WLL/WiMax Call Center‘1502’
Number ‘1800-180-1502’
BSNL Broadband Customer Care Number‘1504’
Number ‘1800-345-1504’
BSNL Wimax customer care no- MPLS Help DeskNumber ‘1800-425-1957’
BSNL Prepaid Customer Care Number– Broadband‘1800-424-1600’ &
Do Not Disturb Service (Toll Free Number)1909


  • BSNL Wimax Customer Care email id: [email protected]
  • BSNLOfficial Website:,

Do You Know: How to Write a Complaint Email to Customer Service

BSNL Wimax Customer Care Appellate Authority Contact Details

CircleBSNL Office Address
Andaman &
O/o CGMT, A and N Circle, Port Blair
O/o CGMTelecom, Hyderabad-1
AssamO/o CGMT, Assam Telecom Circle,Guwahati-781001
Bihar5th Floor, O/o CGMT, Bihar Telecom Circle, Sanchar Sadan, BudhhMarg, Patna, Bihar 800001
ChhattisgarhO/o CGMT, Chhattisgarh Circle, Khamhardih Telephone Exchange Campus,
Vidhan Sabha Road,Raipur, Chhattisgarh
ChennaiO/o CGMT, Chennai Telecom Distt., Chennai
Gujarat7th Floor, O/o CGMT, Gujarat Circle, Telephone Bhavan, C.G.Road, Navrangpura, Ahmedabad-380006
O/o CGMT, HP Telecom Circle, SDA Complex, B.No. 11, Shimla – 9
CalcuttaO/o CGM, Kolkata Telephone Circle, Ground Floor, Telephone Bhawan,
34, B.B.D. Bag, Kol-700 001
HaryanaO/o CGMT, Haryana Circle, 107, The Mall, Ambala Cantt.-133001
JharkhandO/o CGMT, Jharkhand Circle, ARTTC Campus, BSNL, Ranchi – 835217
Jammu &
O/o CGMT, BSNL J&K Circle, 4th Floor, NorthBlock, Bahu Plaza, Jammu
4th Floor, Trikuta Nagar Exchange Building,Jammu
KeralaO/o CGMT, Kerala Circle, PMG Junction, Thiruvananthapuram-695033
KarnatakaRoom No 326,III Floor, AnnexeBldg, O/o CGMT, Karnataka Telecom Circle,
No.1, Swami Vivekananda Road, Bangaluru-560008
3rd Floor, O/o P.G.M Bengaluru Telecom District, Telephone House,
Rajbhavan Road, Bangaluru-560 001
Room No.101, 1st Floor, O/o CGMT, Karnataka Circle, No.1 Swami Vivekananda Road, Bangluru-560008
MaharashtraAdmn Bldg., O/o CGMT, 2nd Floor, A Wing, Santacruzwest,Mumbai – 400054
O/o CGMT MP telecom Circle, HosgangabadRoad, Bhopal
North East IO/o CGMT, BSNL, Room No. 224, 1st Floor, CTO Building, Shillong –
793001, Meghalaya
North East IIO/o CGMT, BSNL, NE-II Telecom Circle, Dimapur
OdishaO/o CGMT, BSNL Odisha Circle, Room No. 305, 3rd floor, BSNLBhawan,
Unit-II, Bhubaneswar,751009
PunjabO/o CGMT, Punjab Circle, Plot No. 2, Sanchar Sadan, Sector 34A,
RajasthanO/o CGMT, Rajasthan Circle, Jaipur
Tamil NaduO/o CGM, TN Circle, 6th Floor, 16 GreamsRoad, Chennai-600006
UP EastO/o CGMT, UP(East) Telecom Circle, Hazaratganj, Lucknow
UP WestO/o CGMT UP West, 1st Floor, BSNL Telephone Exchange, Shastri Nagar
UttaranchalO/o CGMT Uttarakhand, Windlass Shopping Complex 3rd Floor Rajpur Road, Dehradun
West BengalO/o CGM, West BengalTelecom Circle, BSNL


BSNL Appellate Authority Details

CircleName of PG Appellate Authority
Andaman &
Jammu &
North East I
North East II
  • Digambar Kumar, GM(CFA)
  • 03862-235888
Tamil Nadu
UP East
UP West


Also Know Here: How To Talk To A Customer Care Executive

BSNL Wimax Customer Care Grievance Officers

If you are not satisfied with the response you have received by dialing BSNL Wimax Customer Care Number or from the respective appellate authority, resolve your issues by connecting BSNL Grievance Offices:

Name of Public
Grievance Officer/
BSNL Wimax Phone Number and
E-Mail Address
Sh. Harinder Kumar,
Wadhera, DGM(PG)
Shri H.N Verma,
Mrs. RichaRastogi
ShriRajinder DM


Wi-Max Broadband Links

Frequently Asked Questions

Ques 1: What is WiMAX?

Ans: WiMAX or Worldwide Interoperability for Microwave Access is based on IP Wireless Broadband Access Technology utilizing IEEE 802.16e-2005 standard as the air interface.

Ques 2: What is the range of WiMAX?

Ans: Range of WiMAX is as follows:

  • 15 Kms for Rural area (LOS)
  • 4 Kms for Urban area

Ques 3: What is the data transfer speed of WiMAX technology for end users?

Ans: With this service one can expect to have broadband speeds ranging from 256 Kbps to 2 Mbps, For more details call on BSNL Wimax Customer Care Number.

Ques 4: What will WiMAX services offer to the average consumer?

Ans: This service offers broadband connectivity anywhere and anytime for any device and on any network. With this, users will get high speed internet connectivity where it is currently unavailable. Significantly increase in data connectivity for applications such as Streaming Video, Online Gaming and Video Conferencing.

Ques 5: What is the difference between WiMAX and Wi-Fi?

Ans: WiMAX is the Next Generation of Wireless Broadband. It enables you to access high speed internet and covers wider area as compared to Wi-Fi that can only be connected on Hotspots like Restaurants, Hotels, Airports and Recreation Center etc.

Ques 6: What are the benefits of WiMAX?

Ans: Convenience: Users can move around the CPE device and access Internet connectivity everywhere in their home and in the office. They can choose to subscribe only one connection for both office and home use.

  • No Wire Required: To access this service there is no need of Wire or Telephone connection.
  • Quick setup & activation: It setup and activate quickly. You don’t need to wait for telephone running.
  • Quality connection: With this service you can browse at a very good speed.

Ques 7: Who can use WiMAX?

Ans: It is suitable for home users, small office, individual and home office. Customers who wish to use internet at home and in the office and want to subscribe only one connection for both can make use of this facility. Also, those who don’t possess phone line at the location and / or live in the rented apartments can use this service.

Ques 8: What do I need to get WiMAX connection?

Ans: To avail this service, you are required to have a desktop or laptop computer with Ethernet card and the wireless device that is CPE (Customer Premise Equipment). CPE is available in almost every BSNL stores and you can also get it on monthly rent to access WiMAX connection.

Ques 9: Do I need to apply for phone-line to have the WiMAX service?

Ans: No, you are not required to apply for phone-line to enjoy this facility as it is works through wireless technology.

Ques 10: What is the cost of CPE?

Ans: The cost of CPE is ranges from Rs.3000 to 5,000 and is totally dependent upon your plan. For more information, call on BSNL Wimax Customer Care Number.

Ques 11: Is WiMAX secure?

Ans: Yes, its technology incorporates much better and more flexible security support than the Wi-Fi standard. To make it secure and safe, all user traffic is encrypted before being routed through the internet.

Must Read: File Online Complaint in Consumer Court

Short Description about the Company

BSNL Wimax is a wonderfully technology which offers high speed internet browsing with superior performance. Now you can download data at highest speed of upto 7Mbps. No doubt, BSNL Wimax is world largest wireless broadband technology which can be availed at very low cost.

Dial BSNL Wimax customer care number for knowing about Wimax services. At any point of time and form everywhere, the broadband connectivity will be offered by Wimax and on any network.

To resolve your issues and complaints, call on BSNL Wimax Customer Care Contact Number. For more updated details related to BSNL Wimax Customer Care Phone Number, visit the company’s Official Website and stay in touch with us only at

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