BSES Customer Care Number

BSES is an Indian power distributor working through BSES Yamuna Power Limited and BSES Rajdhani Power Limited. If you are facing any issues concerning power supply in your area, call on BSES Customer Care Number.

BSES Delhi Customer Care Number is a toll free helpline Number accessible 24×7. Instead of using BSES Customer Care Rajdhani/Yamuna Power Phone No you can also contact the customer care team via online mode by sending an email on BSES Delhi Email Id or by visiting the website www.bsesdelhi.com

The organization distributes power in Chandni Chowk, Darya Ganj, Janak Puri, Khanpur, Mundka, Najafgarh, Nangloi, Nehru Place, Nizamuddin, Mayur Vihar – III, Nandnagri, Pahar Ganj, Patel Nagar, Shankar Road, Yamuna Vihar and other parts of Delhi. Find BSES Delhi Customer Care Number, email address and other contact details by scrolling down this webpage.

BSES Customer Care Number

BSES Customer Care Helpline Number

  • BSES Toll Free Number/BSES Customer Care Number: 19123 (BRPL), 19112 (BYPL)
  • BSES Delhi Customer Care Number – BRPL: 399 99 707
  • BSES Customer Care Phone Number – BYPL: 399 99 808

( How to Talk To a Customer Care Executive )

BSES Customer Care Email Address

BSES Official Website

Official Website – www.bsesdelhi.com

( Procedure to Write a Complaint Email To Customer Service )

Address for Special Courts of Electricity (BRPL)

Dwarka Special Court ElectricitySpecial Court (Electricity),
Court.No. 616, New Delhi – 110075
Saket Special CourtRoom No. 504, Saket Court Complex,
New Delhi – 110017
Tis Hazari Special CourtCourt Room No. 2, Tis Hazari Court
Complex, Delhi – 110054


Address for Special Courts of Electricity (BYPL)

Karkardooma Special CourtCourt Room No. 5, Karkardooma Court
Complex, Delhi – 110032
Tis Hazari Special CourtCourt Room No. 2, Tis Hazari Court
Complex, Delhi – 110054


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BSES Delhi Customer Care Number

Complaint Escalation

Level 1

If in case you are not satisfied with the solutions you have received from any of the touch points, visit BSES Division Office and meet any of the following officials:

  • Customer Care Officer (CCO)
  • Business Manager (between 10 AM to 11 AM on any working day)
  • Circle Head (with prior appointment)

Level 2:

If you are facing any sort of undue delay in resolution of requests / complaints, get in touch with the customer care team through any of the following:

A) Write an email

B)  Write a letter

For BSES Rajdhani Power Limited Customer Care Dept

BSES Rajdhani Power Limited- BSES Bhawan,
Nehru Place, New Delhi 110019

For BSES Yamuna Power Limited Customer Care Dept

BSES Yamuna Power Limited,
BSES Corporate Annexe ,CBD-III GRID,First Floor,
Opposite Agarwal Fun City Mall,Karkardooma, Delhi-110032

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Level 3: 

If you are still not satisfied with the resolution provided through any of the above provided means, write to the Head-Customer Relations

For BSES Rajdhani Power
Limited Head Customer Care
For BSES Yamuna Power
Limited Head Customer Care
BSES Rajdhani Power Limited
– BSES Bhawan, Nehru Place,
New Delhi 110019
BSES Yamuna Power Limited,
BSES Corporate Annexe,
CBD-III GRID, First Floor,
Opposite Agarwal Fun City Mall,
Karkardooma, Delhi-110032
[email protected]


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If somehow you are still not satisfied with the solution of your queries/ complaints provided by the Discom, approach the following: 

Consumer Grievance Redressal Forum (BRPL)
Sub-Station Building, Sector V, Pushp Vihar,
New Delhi – 110017

BSES Phone Number: 32978194, 32978195,
BSES Customer Care Number (Fax Number): 29564400
Email Id: [email protected]

Consumer Grievance Redressal Forum (BYPL)
Sub-Station Building, Adj to BYPL Head Office,
Near Karkardooma Courts, Karkardooma,
Delhi – 110032

BSES Contact Number: 8010939760
BSES Customer Care Number (Fax Number): 22384886
Email: [email protected]

You can file appeal against the CGRF order with Electricity Ombudsman 

The Electricity Ombudsman
B-53 Paschimi Marg, Vasant Vihar, New Delhi – 110057
BSES Customer Care Number: 32506011
BSES Delhi Customer Care Number (Fax): 26141205 

The Electricity Ombudsman
B-53 Paschimi Marg, Vasant Vihar, New Delhi – 110057
BSES Customer Care Number: 32506011
BSES Delhi Customer Care Number (Fax Number): 26141205 

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BSES Divisional Office

BSES Yamuna Power Ltd

Chandni ChowkSubstation Bldng, Near Town Hall,
New Delhi 110006
Dariya Ganj

 

Kamla Market Office, Asaf Ali Marg

New Delhi 110001

Pahar Ganj

 

11 KV substation,near Aram Bagh
Qtr Paharganj, New Delhi – 110055
Shankar Road

 

33 KV,Substation Building, Shankar
Road, NEW DELHI 110060
Patel NagarSubstation Bldng, Block-18, East
Patel Nagar,New Delhi -110018
Karkardooma

 

BSES Corporate Annexe ,CBD-III
GRID, Ground floor,Opposite Agarwal
Fun City Mall, Karkardooma, Delhi
-110032.
G T Road

 

Substation Bldg, GT Road, Shahdara
Adj to Hind Pocket Books ,Delhi-110095
Krishna NagarF-15/2, Krishna Nagar, New Delhi-110051
Laxmi Nagar

 

East Guru Angad Nagar, Radhu Palace,
Laxmi Nagar-110092
Mayur Vihar I-Ii

 

Substation Bldng, Adj to LSC, pocket 1,

Mayur vihar-1,New Delhi

Mayur Vihar -Iii

 

Substation Building -7, Near Somerville

School, Vasundhara Enclave, Delhi-110096.

Yamuna Vihar

 

Substation Building at C-7, Yamuna Vihar,
New Delhi – 110053
Karawal Nagar

 

66 KV Grid Station,Bhagirathi, near Gokul
puri police station, Yamuna Vihar,Delhi
Nand Nagri

 

C-102, Tahirpur Grid , Nandnagari New

Delhi -110094


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BSES Rajdhani Power Ltd

Alaknanda

 

E-Block,Near Gurudwara, Greater Kailash- 2,

NEW DELHI-110048

Khanpur

 

BSES Sub-Stn. Near Petrol pump, MB Road,
Pul Pahladpur,ND-110044
Saket

 

33 KV Grid, BSES Bhawan, Adchini ,
ND-110017
Vasant KunjC- 9, Vasant Kunj,New Delhi-110070
Nehru Place

 

E-Block , Substation Building, East of kailash
(Adjacent to Nirula’s), New Delhi
Nizammudin

 

BSES OFFICE, NIZAMUDDIN (W),Near Petrol

Pump, NEW DELHI – 11001

Sarita ViharCommunity Centre New Friends Colony N.D-65
R K PuramGrid Building, West Block, Sec-I R.K Puram,
New Delhi-110066
Hauz KhasA-1/27,Safdarjung Enclave, New Delhi-110029
Janak PuriG-8, Maya Enclave, Hari Nagar, New Delhi-110064
Najafgarh

 

220 KV Grid Sub Station, Najafgarh, New

Delhi-110043

Jaffarpur

 

220 KV Sub Station Building, Power House,
Najafgarh, New Delhi – 110043
Nangloi

 

S/Stn. Bldg.I Guruharkrishan Nagar, Paschim
Vihar New Delhi-87
Mundka

 

Mundka complaint centre,Near Petrol Pump, Main

Rohtak Road, New Delhi-110041

Punjabi BaghRoad no-43,West Punjabi Bagh, ND-110026
Tagore Garden

 

BSES Tagore Garden Office ,Near Central Market,
Tagore Garden, ND-110027
Vikas Puri

 

Distt. Centre Janak Puri , Vikas puri, New Delhi
-110058
PalamC-2-D, Dabri Mour, Pankha Road, New Delhi-58
Dwarka

 

C-2C, Pocket 12, Near Agarwal Bhawan, Janakpuri,
Pin-110058


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Frequently Asked Questions

#1. How to apply for New Connection?

For load upto 44 KW:

You can call the executives on BSES Customer Care Number/ BSES Delhi Customer Care Number:

  • BSES Customer Care Number – BRPL 011-39999707
  • BSES Customer Care Number – BYPL 011-39999808

You can also have face to face conversation with the customer care team by visiting your nearest Division Customer Care Centre OR choose to contact online through Customer Services section which is given on the official website www.bsesdelhi.com

For load above 44 KW:

You can visit or call the Customer Facilitation Center

For BSES Rajdhani Power Limited
A-Block, 1st Floor, BSES Bhawan
Nehru Place, Delhi -110019
BSES Delhi Customer Care Number: 011-39999439

For BSES Yamuna Power Ltd
Ground Floor, Shakti Kiran Building
Karkardooma, Delhi-110032
BSES Delhi Customer Care Number: 011-39997005

You can also go through the Customer Services section on the official website www.bsesdelhi.com

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#2. What is the procedure and condition required for obtaining 3-phase connection?

For BRPL

You can have a directly approach to the company’s Customer Help Desk at the Divisional Office. A Three Phase Connection at a Domestic/Commercial/Industrial level requires a minimum load of 11 KW.

For BYPL

Call the customer care team on BSES Delhi Customer Care Number 011-39999808 (Between 9:00 AM and 5:00 PM)

#3. What is the cost of Application form?

The requisition form is available free of cost.

#4. What is sanctioned load & how to calculate the load to be applied for?

This represents the load in KW/ KVA which the Licensee has agreed to supply from time to time based on the terms and conditions of the organization. Sample energy Calculator is available in Table 1.1 You can also call on BSES Customer Care Number/ BSES Delhi Customer Care Number for more details.

#5. Which category should I apply for?

You can check category classification from Table 1.2 You can also call on BSES Customer Care Number/ BSES Delhi Customer Care Number for more details.

Press Here>> For More FAQs

Note: To get updated with more details concerning BSES Customer Care Number/BSES Delhi Customer Care Number, visit the Official Website or stay in touch with us only at customerkarts.com

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