British Council Customer Care

British Council promotes a deep knowledge of the United Kingdom and the English language. Those who are going to appear or have applied for IELTS tests, they can call on British Council Customer Care Toll Free Help Number and resolve their issues.

Along with British Council India Customer Care Number 0120-4569000, we have shared all other contact details of the council so that you can choose the more convenient means to contact the executives of British Council.

You can also share your feedback with the representatives by sending an email on the below presented email address. However, if you wish you can also join the council on various social networking sites like Facebook and Twitter.

British Council Customer Care

British Council Customer Care Phone Number

British Council Customer Care Helpline Number

  • British Council Customer Care Contact Number: 0120-4569000, 0120-6684353, Mon-Sat 09.00 to 18.00.
  • British Council Phone Number / British Council Helpline Number To File Complaints: 0120-6684353 / 4569000

How to Talk To a Customer Care Executive )

British Council Customer Care Email Id

( Procedure to Write a Complaint Email To Customer Service )

British Council Official Website

Official Website:

British Council Office Address

CityOffice AddressBritish Council Contact Number
New DelhiBritish Council Division

British High Commission

17 Kasturba Gandhi Marg

New Delhi – 110 001

0120-4569000 / 6684353
AhmedabadA503-506, 5th Floor, Amrapali
Lakeview Tower, Near Vastrapur
Lake, Vastrapur Ahmedabad
Gujarat 380 052
BengaluruPrestige Takt 23,

Kasturba Road Cross

Bengaluru 560 001

ChandigarhC515, 5th Floor, Elante Office
Block, 178A, Industrial and
Business Park, Phase 1,Chandigarh – 160002
ChennaiBritish Council Division

British Deputy High Commission

737 Anna Salai

Chennai 600 002

0120-4569000 / 6684353
Gurgaon6th Floor One Horizon Centre,

Sector 43, Golf Course Road,

Gurgaon 122002


0120-4569000 / 6684353
HyderabadBritish Council

4th Floor, SL Jubilee, Plot
No. 1202 & 1215/A Road No.
36, Jubilee Hills Hyderabad
Telangana 500 033

KolkataBritish Council Division

British Deputy High Commission

L & T Chambers, First Floor 16
Camac Street, Kolkata 700 017
West Bengal

0120-4569000 / 0120-6684353
MumbaiBritish Council Division

British Deputy High Commission

901, 9th Floor, Tower 1 One
Indiabulls Centre 841, Senapati
Bapat Marg Elphinstone Road

Mumbai 400 013 India

0120-4569000 / 6684353
PuneThird floor, Ramsukh House,

Ganeshkhind Road, Near
Sancheti Hospital, ShivajiNagar,

Pune 411 004

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For British Council Worldwide Contact Details to Resolve Queries Realted To about the IELTS test

British Council Customer Care Number

Follow British Council On Facebook

To Follow British Council On Facebook:

  • Visit the official website
  • Scroll down the home page and hit on facebook icon
  • Now hit on “Follow” or “Like” button to link your account with British Council Official Facebook Page

Follow British Council On Twitter

  • First of all you need to visit the website
  • Now Scroll down the home page and press on Twitter icon
  • Just after pressing the icon you’ll be redirected to the British Council Official Twitter Page.
  • After that, hit on “Follow” button, given at the top right corner, to share your views with the customer care team on Twitter

Join British Council On

Frequently Asked Questions

#1. What is IELTS?

IELTS or International English Language testing system is the well recognized English language proficiency test. For more details about IELTS and advantages of this proficiency test, please PRESS HERE.

#2. Where is the venue of my ILETS test?

You will get an email 7 days before the test date to inform you about your schedule and venue. If in case you have not received such email, kindly visit the council’s office near to your location.

Make sure that you have your original international passport ready as the council doesn’t accept any other proof of identification. If you haven’t received any notification mail, you can also choose to send an email to [email protected] or contact the customer care team on British Council Contact Number 01-4603090-9.

Check List of: Top 15 IELTS Coaching Centers in India 

#3. Where are Your ILETS test locations?

IELTS tests are now accessible in Lagos, Abuja, Abeokuta, Port-Harcourt, Benin, Enugu and Ibadan.

#4. How can I access the online preparation course “Road to ILETS”?

You can apply for the online preparation course “Road to IELTS”, appearing with your online registration. After making payment, kindly visit the official website and press on the Candidate Area tab.

#5. How do I view my result online?

You can easily view your provisional scores online by Pressing Here.

#6. How long is the IELTS result valid for?

The results are valid for around 2 years after the test is conducted.

#7. I would like to know the required criteria / score / exemptions set by the UKBA

IELTS is only conducted by the British council. The council doesn’t set the criteria for exemptions and standards. For more clarification, kindly refer your enquiry to the UKBA or Press Here.

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Note: for more details related to British Council Customer Care No, visit the Official Website or stay in touch with us only at

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