BMTC Customer Care

Bengaluru Metropolitan Transport Corporation is a public transport company based in Bangalore. Find from here BMTC Customer Care Number, BMTC Customer Care Helpline Number, email address, Office location and other such crucial contact details.

For Bus Enquiry or Complaints dial BMTC Short Code or BMTC 24×7 Contact No 1800-425-1663. By connecting with the company’s helpdesk you will be able to resolve your complaints with ease and comfort.

You can also choose to contact the customer care representatives via online mode by sending an email on the below stated email id. If you wish, you can also share your feedback and suggestions with the executives by visiting the website

BMTC Customer Care

BMTC Customer Care Contact Number

BMTC Customer Care Toll Free Number: 1800-425-1663

BMTC Customer Care Email Address

( Procedure to Write a Complaint Email To Customer Service )

BMTC Short Code 24X7 Helpline Number

BMTC Short Code 24X7 helpline customer care’s number: 155220 reg.

BMTC Head Office Address

Central offices,
Shanti Nagar,
Bengaluru- 560 027,
Karnataka, India

BMTC Official Website

Official Website:

BMTC Customer Care Number

BMTC Officers List:

DesignationNameBMTC Helpline Number
& Email
Managing DirectorDr. Ekroop Caur,

[email protected]

Director (IT)Sri. Bishwajit Mishra,

[email protected]

Director(S & V)Dr. B. A. Mahesh,

[email protected]

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Class-I, Senior  Sel. Grade

DesignationNameBMTC Service Number
& Email
Chief Mechanical
Engineer (M)
B.R.Krishnaiah Shetty

[email protected]

Chief Mechanical
B.R.Krishnaiah Shetty7760991064

[email protected]

Chief Personnel
Renukeshwar B C7760991100

[email protected]

Chief Law OfficerPremalatha Banavi7760991149

[email protected]

Chief Civil EngineerPalanetra Naik.T.K7760991185

[email protected]

Chief Traffic

[email protected]

Chief Traffic
P. Minulla Saheb7760991155

[email protected]

Controller Of Stores
and Purchase
H.M Ramesh7760991151

[email protected]

Chief Security and

Vigilance officer

Sri. Jayaprakash L



[email protected]

Joint Chief Security
and Vigilance officer
Sri.G.N. Lingaraju
Chief Medical OfficerDr. Harish7760991390

[email protected]

Chief Accounts Officer Ramamani H.K.7760991455

[email protected]

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Class- I, Senior

DesignationNameBMTC Phone Number
& Email
Chief Systems ManagerNagendra7760991015

[email protected]

Chief Manager(HRD) ,


Suresh Babu7760991105

[email protected]

Deputy Chief
Personnel Manager.
Mohammad Hafizullah7760991101

[email protected]

Chief Planning and
Statistical Officer
M.N Satish Kumar7760991201

[email protected]

Chief Labour and
Welfare Officer.
S. R. Kalyan Kumar7760991787

[email protected]

Divisional Controller
(North Division)
 Sriram Mulkvan7760991132

[email protected]

Divisional Controller
(Central Division)
 N.K Basavaraj7760997176

[email protected]

Works Manager -1Chaitra



[email protected]

Divisional Controller
(South Division)
Inayat Baghban7760991131

[email protected]

Board SecretaryK.M. Auradkar7760991007

[email protected]

Deputy Chief
Mechanical Engineer
M.C Nanjundappa7760991124

[email protected]

Deputy Chief
Accounts Officer

[email protected]

Deputy Chief Accounts
Officer [IA]

[email protected]

Executive Engineer Nagaraj R T7760991174
[email protected]
Divisional Controller
(West Division)
Basavaraju 7760997176


Deputy Controller
of stores and  Purchase
Radha Gundalli7760991153


Estate Officer Ravishankar M7760991180

[email protected]

Divisional Controller

(East Division)

Ramesh M7760991191

[email protected]

Class I Junior

DesignationBMTC Contact Person &
BMTC Enquiry Number
 Public Relation


BMTC Call Centre/
Helpline (24/7)

1800 425 1663

Press Here>>
To File A Complaint With BMTC

Follow BMTC On Facebook

To follow BMTC on facebook, visit the official website and scroll down the home page. Now you need to hit on “facebook” icon and you’ll be redirected to the Official BMTC Facebook Page. There you are required to press on “follow” or “Like” tab to link your account with BMTC.

Follow BMTC On Twitter

To join BMTC on Twitter, visit the official website Now, scroll down the home page and press on “Twitter” icon and you’ll be taken to the Official BMTC Twitter Page. On that page you need to press on follow tab, which is placed at the top right corner, to link your account with the company.

Frequently Asked Questions

#1. What Is “Bengaluru Darshini” Service?

Bengaluru Darshini Service (Bengaluru Rounds) is sightseeing service based in Bengaluru.

#2. What Is The Duration Of The Complete Trip?

The duration of the trip completion is 11:15 hours.

#3. If I Have Bought The Tickets In Advance And In Case Of Emergency, Can I Use It For Another Day?

No, you cannot use a ticket brought in advance for emergency on another day.

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#4. If I Don’t Want To Visit Some Of The Places, Will I Still Have To Buy The Full Trip Ticket?

Yes, even if you don’t want to visit some of the places. You need to buy the full ticket as it is made for the whole journey in the bus.

#5. Do Both The Bengaluru Darshini Buses Originate From The Same Point?

Yes, the destinations start from Kempegowda Bus Station at 08:45 hrs.

#6. Will There Be An Official Tour Guide On The Bus? How Will I Identify The Locations?

The bus conductor himself will act as a tour guide as he has been given special training so that he will become capable enough to guide the passengers. Voice announcement system installed in these buses.

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#7. How Many Bengaluru Darshini Buses Are There?

The company operates 2 buses, starting up the destination from Kempegowda Bus Station at 08:45 hrs. One of the buses operates in Clockwise direction and another one operates in anti clockwise direction.

Note: Get to know more details concerning BMTC Customer Care Number, visit the Official Website. You can also stay tuned with our web portal that is to know more about BMTC Customer Care Number.

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