Astro Customer Service Number
MEASAT Broadcast Network Systems Sdn Bhd or Astro is a direct broadcast satellite pay TV service provider in Malaysia. With the help of Astro Customer Service Number, customer can contact the customer care team and get their queries resolved or can even file complaints.
Besides using Astro Customer Care Support Toll Free Number or Contact No, customers are also free to connect with the executives through online mode. Here we have mentioned simple steps and direct link with the help of which you can easily convey your concern to the customer care representatives.
The company deals in products including direct broadcast satellite, IPTV, Mobile TV and Internet TV. Its headquarters are located in AABC, Lebuhraya Puchong-Sg. Besi, Bukit Jalil, Kuala Lumpur, Malaysia for more details scroll down this web page.
Astro Customer Service Number
Astro Customer Care Contact Number
- IPTV Customer Service Number: 03 – 9543 1543
- NJOI Customer Service Number: 03 – 9543 8100
Astro Official Website
Official Website: www.astro.com.my, support.astro.com.my
Astro Head Office Address
MEASAT Broadcast Network Systems,
All Asia Broadcast Centre, Technology
Park Malaysia, Lebuhraya Puchong-Sg.
Besi, Bukit Jalil, 57000 Kuala Lumpur, Malaysia
Read This! How To Talk To A Customer Care Executive
Follow The Company On Twitter
MEASAT Broadcast Network Systems Sdn Bhd or Astro has opened official support handle at Twitter, to help users to connect with the customer care team on social networking site. Here you can ask any question related to your issues and are also free to give your feedback.
- To connect with the company on twitter, Log in to your twitter account
- Search for Astro Official Twitter Page.
- Follow the official page of the company by pressing on “Follow” tab
Follow The Company On Facebook
Alternatively, if you want to contact Astro via social Media, you can follow on Facebook. You can send a direct message to the company’s executives on facebook. To follow the company on Facebook follow the below placed sequence:
- Log in to your facebook account
- Search for Astro Official Facebook Page
- Like or follow the page to share your views and feedback
Chat With The Executives & Resolve Your Issues!
You can share your concerns with the executives by visiting the Official Website www.astro.com.my. On the home page, you need to place your cursor over the “Support” tab and press on “Contact” option from the drop down list. Now press on Chat Beta icon placed at the middle of the page to chat with the customer acre team online.
Customer Service Branches
| Kedah CSC Alor Star No 5, | WP Kuala Lumpur CSC Cheras 14 Block L, |
| Selang CSC Damansara Utama | Penang CSC Georgetown Lot 368, Level 1, Unit No. |
| Perak CSC Ipoh No. 9, Persiaran Greentown 5, Greentown Business Centre, 30450, Ipoh, Perak | Johor CSC Johor Bahru No. Taman Molek, 81100, |
| Kelantan CSC Kota Bharu Lot 703, Section 26, Bandar Kota Bharu, Jalan Dusun Muda, 15200,Kota Bharu, Kelantan | Sabah CSC Kota Kinabalu 50 88100,Kota Kinabalu, |
| Terengganu CSC Kuala Terengganu 129-B, Ground Floor, Jln Engku SAR, (Batas Baru) 20300,Kuala Terengganu, Terengganu | Pahan CSC Kuantan A-137, |
| Sarawak CSC Kuching Ground 1 1/2 Mile, Jalan Rock, | Melaka CSC Melaka 533 and |
| Sarawak CSC Miri Lot 1069, |Ground Floor, Bintang 98000,Miri,Sarawak | Penang CSC Perai Unit 1680-G2A, |
| Sabah CSC Sandakan 32, | Sembilan CSC Seremban No.41 |
| Sarawak CSC Sibu No.9, | Sabah CSC Tawau TB4612, |
Check Out! Difference Between Warranty And Guarantee
Astro Lifestyle Center
| Johor ALC BP Mall G39 and | Selang ALC IPC K4 and K5, Ground |
| WP Kuala Lumpur ALC Mid Valley S-050, | Penang ALC Plaza Gurney Lot |
Read Also! Procedure To Write A Complaint Email To Customer Service
Interactive Voice Response
By dialing Astro Customer Service Hotline Number, you can get Interactive Voice Response by pressing 1 to 4, as described below. Like you dial <03 – 9543 3838> and ‘Select Language’ then Press <1 to 4 (As Per Your Request)>
| Press 1 | Reconnection Request |
| Press 2 | Bill & Payment, Billing Information, One Time Charge Via Credit Card, Change Pin, Other Billing Enquiries |
| Press 3 | Package, Product & Services, Packages & Prices, New Accounts & Promotions, Other Enquiries |
| Press 4 | Technical Support & Installation Enquiries, Technical Support, Follow up Reported Case, Installation Enquiries |
Feedback Form
Share your feedback with the expert team of Astro by PESSING HERE! The customer care team would be happy to hear your valuable inputs and will work for your satisfaction.
About The Company
It is a leading integrated consumer media diversion group in Malaysia and Southeast Asia with functions in four key areas of industry, mainly Pay-TV, Radio, Publications and Digital Media.
With a client base of four point two million housing customers or around 60% access of Malaysian TV households, the conglomerate provides 172 TV channels, together with 40 HD channels, delivered via Direct-To-Home television system, IPTV and OTT platforms.
Astro Radio consist Malaysia’s uppermost rated stations transversely key languages and is easily reached on each earthly and digital channel, getting roughly 12.6 million weekly spectators.
Did you know? That its digital arm is disturbed in digital publication, applications and proposal as well as publication of activity and lifestyle magazines regionally and the customers are now capable to verify their Astro account balance and re-connect their services via SMS.
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Astro has started the 24 hour SMS service for Balance Inquiry and Reconnection Services. A company features a healthy existence in Radio, IPTV Services and also initiated a basic DTH service that proffers approximately 22 free channels to its customers.
The company holds the brilliance of the ‘Gold’ award in the Media and Entertainment class at the Putra Brand Awards for five consecutive years from 2010 to 2014, together with the ‘Brand of the Year’ award in 2012 and consequently the ‘Brand Icon’ award in 2013.
It has features a strong occurrence and has won impressive awards, consumers, if you require any customer care support then you can call on above mentioned Astro Support Phone Number which is provided for your assistance.
Astro Malaya Holdings Berhad proffers HD, 3D, PVR, VOD and IPTV services all the way through Astro B.yond and Astro on the Go and rewarding its promise to link the digital divide for all of Malaysia, Astro originate NJOI as an entry-level DTH television system service and is the natios’s first non-subscription based satellite TV, providing 22 TV and 20 radio channels.
Check Now, How to: File Online Complaint in Consumer Court
Frequently Asked Question
#1. What Are The Dissimilar Payment Channels Obtainable?
There are various payment methods available, Check now:
- ATM
- Over the Counter
- Online Banking
- Phone Banking
- SMS banking
- Mobile Banking
- Kiosk (Cash Deposit Machine)
#2. What Is A Pin?
A PIN (Personal Identification Number) is a six digit numeric password that will be used together with your Astro account number to validate you as our Astro Customer.
#3. How Do I Pay My Bill Via Online Self Service?
- You will have to visit the Astro Self Service portal
- Now, log in using your username and password and Press ‘Login’
- Hit on the ‘Bill and payment’ dropdown menu
- Select ‘Make a payment’ option.
- Enter payment amount and hit on ‘Pay now’
#4. What is the customer care number of Astro?
You can fetch all the fresh contact details from the above section of this web page.
Note: Above Listed Astro Customer Service Number along with conglomerate contact address, email details, Astro Customer Service Contact Number will assist users who would love to get in touch with company for any product/service relative problems. For more details visit the Official Website.
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