American Tourister Customer Care

Those who are planning trip & wish to carry things in suitable & comfortable manner may contact American Tourister Customer Care for Suitcases, luggage bags or Wallets. American Tourister Toll Free Number is 1-800-765-2247.

On the other hand, those who have bought products & are unsatisfied with it, they may return same by visiting nearest American Tourister Service Center. Besides this, you are free to offer suggestions at email address of corporation.

American Tourister Customer Care Number

American Tourister Customer Care Toll Free Number1-800-765-2247
American Tourister Customer Care Phone Number For Warranty and Repairs1-800-262-8282
American Tourister Email ID[email protected]


American Tourister Service Centre Contact Number:

City American Tourister Customer Care India
American Tourister Customer Care Mumbai22-67258553
Indore American Tourister India Customer Care7 31-4200395
American Tourister Customer Care Number Pune20-41201598


Must Read: File Online Complaint in Consumer Court

American Tourister Regional Office Address:

City Address
BangaloreNo 777-D, 100 Feet Rd, Opp. Viveks Showroom, HAL 2nd Stage, Indiranagar, Bengaluru, Karnataka 560008
Ahmedabad0 1-Gr.Floor Iscon, Avenue, Nr. Municipal Market C.G. Road, Navrangpura
ChennaiFirst Floor, Unit No.F-14, Situated At TheOld Door, No. 66, NewDoor No. 142,Velachery, Road, Chennai
CochinUnit No. F-44, First, Floor, 34/1000, Nh-47,Lulu Mall, Edapally, Cochin – 682 024
DelhiShop No Ff-012, 1st, Floor, Pacific Mall, Najafgrah Road, Khayala New Delhi
MumbaiSamsonite South Asia Pvt Ltd, 402, Ackruti Star, Opp Ackruti Centre Point, Central Road, MIDC, Andheri (E),Mumbai – 400 093.
PuneGround Floor, Shop, No. 1, Bhosale, Shinde Arcade, J.M. Road, Deccan, Gymkhana, Pune
ThaneShop No. F-4, 1st, Floor, Korum Mall, Mangal Panday Road, Nr. Cadbury Compound,Eastern Express, Highway, Thane (West)
NashikGat No.159 To 163,Mumbai-Nashik, Highway, Taluka, Igatpuri, Dist. Nashik
NagpurShop No. F 109,Behind Raman Service, Center, Dr. Bezonji, Mehta Road, Nagpur
AurangabadProzon Mall, Shop, No F-06, 1st Floor,Aurangabad 431201
ChandigarhShop No 133,First, Floor Elante Mall, Csj Infrastructure Private Limited, Plot No. 178 – 178a, Industrial & Business, Park, Phase – I, Chandigarh (U.T.)


American Tourister Corporate Address:

Samsonite South Asia Pvt Ltd, 402, Ackruti Star, OppAckruti Centre Point, Central Road
MIDC, Andheri (E), Mumbai – 400 093.

If you would like to have your product evaluated for repair by one of our authorized repair centers: Press Here

You can also Follow American Tourister At:

How can I return my order to American Tourister?

In order to return ordered product, follow steps:

  • Enter your name, email address, and order number in the form below.
  • Folllow the instructions to submit your return request.
  • Print the completed return authorization and include packing slip printout in your package.
  • Ship your item via insured and prepaid shipping method to the address on the printout.
  • If you experience any issues with processing your return, please contact customer support at 1-800-765-2247.

Press here to return or locate your order

Tap here for Warranty Repair Process

People ask About American Tourister

Ques 1: If My American Tourister Product Was A Gift, How Would I, As The Gift Recipient, Receive Warranty Coverage?

Ans: In such a condition, request the original receipt or gift receipt from the purchaser. This service is provided by many retailers.

Ques 2: Is Cleaning Of My Product Covered Under The Warranty?

Ans: No, cleaning is not covered under any warranty. To get any suggestion concerning the same, go through the Product Care and Cleaning link given at the bottom of the Home Page.

Ques 3: How Do I Register My Product?

Ans: To register your product, kindly visit the website and after that hit on Product Registration link which is located on the Home Page. Now you can quickly create your account and register your item.

Ques 4: Am I Responsible For The Shipping Costs To Send An American Tourister Product To An Authorized Service Center?

Ans: As per the company’s norms, the product owner shall be held responsible for all costs of getting the product to an authorized Repair Center. The total cost shall include the cost of packaging, shipping, taxes etc.

Ques 5: Can I Clean My Product On My Own?

Ans: Yes, you can easily clean your product. To get any kind of suggestion concerning the same, visit the website and take a look at the Product Care and Cleaning section.

 Do You Know: How to Write a Complaint Email to Customer Service

Ques 6: Can I Order Replacement Parts?

Ans: Yes, certain replacement parts can be purchased by the customers by paying a small shipping charge. These include:

  • Keys
  • ID Tags
  • Padlocks for Softside Luggage

To Order Replacement Parts you are free to Contact the customer care team by dialing 1-800-262-8282. Note that the number is accessible from Monday to Friday (9:00 AM – 6:00 PM EST)

Read here: Services & Warranty Related Issues

Do you know about American Tourister?

It is a foremost brand of luggae owned by Samsonite. Also, Sol Koffler founded American Luggage Works in Providence, Rhode Island.

For good quality at lower- to mid-range prices, it is considered the best luggage brand. Its luggage is retailed at eBags, Kohl’s, and Amazon. One using its products may share experiences at American Tourister Customer Care.  Don’t forget to bookmark our web portal for reading interesting articles & others.

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