Air India Customer Care

Air India is the flag carrier airline of India. With Air India Customer Care Number i.e. 1860 233 1407, one can confirm booking, know status of flight or others. Air India Toll Free Number is accessible 24×7from MTNL / BSNL lines and Mobile / landline.

Sort out your queries by simply dialing Air India Express Customer Care Number & executives will offer all solutions whether related to booking tickets, flight schedule, refund, many more. You can also share your feedback or know 24×7 PNR Status through this. Along with this, write complaint if any at below provided email address.

Air India Customer Care Number

Air India Customer Care Number (MTNL / BSNL lines and Mobile / landline Numbers of most Private Telecom Operators in India only)1860 233 1407
Air Canada Customer Care India1800 625 6424
Air India Express Customer Care Number USA1800 223 7776
UK020 7760 3290
Air India Customer Care No France01-76545741 (9am to 9pm)
Germany069-12009821 (9am to 9pm)
Australia Toll Free Number1800 247 463
Air India Customer Care Email Id
E mail ID[email protected]
E mail ID[email protected]
E mail ID((For forwarding scanned copies of travel documents
for re-issuance of Tickets / Updating FFP mileage)
[email protected]


Air India Customer Support

Air India Frequent Flyer Customer Care:

Frequent flyer – For Callers from India (Call 24×7 All India Toll Number from MTNL / BSNL lines and Mobile / landline Numbers of most Private Telecom Operators in India only)1860 233 1407


For callers from any location other than India:

All calls made to these numbers are chargeable to the callers by their telecom service provider as per applicable international call rates.
Callers from all other foreign locations (International Chargeable Calls)
  • +91-22-25818515
  • +91-44-66921455


 Do You Know: How to Write a Complaint Email to Customer Service

Air India Email Addresses for FFP Members:

General Queries[email protected]
Missing Miles / Retro Credit on AI[email protected]
Missing Miles / Retro credit on Star Partners [email protected]
Silver Edge Members[email protected]
Golden Edge Members[email protected]
The Maharajah Club Members[email protected]


Air India Customer Care Phone Number For Online Bookings Helpdesk:

Monday to Saturday, 0930 hrs. – 1730 hrs. IST)
Landline Number 011-24667473
Landline Number011-24667474


E mail Address for Online Bookings Helpdesk:

E mail ID[email protected]
E mail ID for bookings on Mobile[email protected]


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Air India Customer Care India

Air India Customer Care Chennai
  • 9841059916
  • 044 22560260
  • 044 22561065
  • 9841059917
  • 044 22561300
  • 044 22560747
  • 044 22560941
Air India Customer Care Number Mumbai22796666
Air India Customer Care Delhi
  • 011 24622220
  • 011 24653682
Malappuram0824 2220450
Lucknow0522 2436132


Air India Regional Office Address:



(For Domestic Flights) Unity,Building, J.C. Road. Cauvery Bhavan, K.G.Road
AgartalaPalace Compound, Agartala,West Tripura  799001
AgraMr. Sunil Parashar. Station Mgr, Air India Limited, C/O, Tourism Guild Of Agra, Shilp  Gram, Agra
AizawlZodin Square – TulKual “A”, Aizawl – 796001
AurangabadMr.V.D. Barde Airlines House,Town Centre, Jaina Road, Aurangabad – 431003
AhmedabadAir India Limited, Airlines, House, Lal Darwaja, Ahmedabad
AllahabadBamraull Airport, Allahabad
AmritsarM.K.International Hotel, Ranjit Avenue, Amritsar 39-A Court Road, Amritsar
BhubaneshwarArpanSanyal Station Mgr, Vii-C/8 Rajpath, Unit-I Bhubaneswar-751009
Surat102, Digvijay Complex, Opp. St Xavier’s School, Ghod-Dod Road, Surat,
ChandigarhSco162-164, Sector 34a,Chandigarh
Tirupati   S.Shailendra Kumar. Assistant, Manager Ttd’s Srinivasam Pilgrim Amenities Complex, Tirumala By-Pass Road, Tirupati-517501
CoimbatoreIndira RammohanAsst,Mgr. 1605, Trichy  Road, Coimbatore 641018
ThiruvananthapuramAirlines House, VikasBhavan, Po, Near Mascot Hotel
DelhiAir India Limited, Reservations, Safdarjung Airport Aurobindo Marg, New Delhi – 110003
LucknowRani Laxmi Bai Marg, Ameen Complex, Hazratganj, Lucknow
VaranasiAirlines Bhavan 52, Yadunath Marg, Cantt Varanasi
DimapurShoppers Point, Besides, Sp’s Office, Off Kohima
Road, Dimapur
JalandharGf, Vijaya Tower, Civil Lines, Jalandhar 144001
JammuTourist Reception Centre, Vir Marg, Jammu 180 001
VishakhapatnamLic Building Complex, Jeevanprakash Marg, Vishakhapatnam
GuwahatiNational Aviation Company Of India, Ltd. (A) Dispur , Ganesguri, Chirali Guwahati 781006
Pune39/B, Dr. Ambedkar Road, Opp.R.T.O, Near Sangam Bridge, Pune-411001
GwaliorTansen Marg, Padav Gwalior, 474 002
Hyderabad5-10-193 HacaBhavan, Hill Fort Road Saifabad Hyderabad – 500004
MalappuramRoom No. 18, 14/327, Sunni Mahal, 1st Flr., Down Hill Malappuram, Malappuram Dist. Kerala


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People Also Ask About Air India Customer Care

Ques 1: Can Air India tickets be Preponed?

Ans: If the booking has not been made online, please contact any AIR INDIA office to make changes or cancel your reservation.Tickets will be refunded by the ticketissuing office only.

Ques 2: How can I check my Air India flight status?

Ans: Yes, you can check Air India flight status.

  • PNR is nothing but the Passenger Name Record.
  • Simply by visiting, you can check real time PNR status of your booking – whether the seat is confirmed or on waiting list.

Ques 3: How can I check if my flight ticket is confirmed?

Ans: In order to know whether flight ticket is confirmed or not, log on to airline website& follow below ways.

  • Visit official portal
  • From there, tap on “Register” button on the confirmation email.
  • Check your boarding information.
  • Confirm your reservation details.
  • Also, know your flight’s departure time.

Ques 4: How much money is refunded on cancellation of air ticket?

Ans: You may know about money refunded on cancellation of ticket from here.

  • On cancellation of air ticket, there is airline fee.
  • It is approximately Rs.2250 per passenger per sector in case booking is cancelled before 2 hours of scheduled departure.

Ques 5: What is online booking and how do I use it?

Ans: Online booking is a convenient way of booking your travel over the internet. Through this facility, you can:

  • Book a flight and pay online for your travel
  • Request for a particular seat, special meal or service
  • Redeem your frequent flyer miles online
  • Check Flight status
  • View the Schedule/timetable
  • Web Check in
  • Make an online booking using the NGPAY mobile app

Must Read: File Online Complaint in Consumer Court

What You Are Seeking For?

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Know More Air India Customer Care FAQs

Do you know these things about Air India?

One of the most outstanding airlines corporations, air India has been serving its customers worldwide with the setup of multiple national as well as universal airports. It is basically a third largest corporation with 99+ airbuses and air craft’s.

The corporation is known for its famous airports i.e. chhatrapati Shivaji International Airport AndIndhra Gandhi Internal Airport. These are the two biggest flight spot of air India. Secondly, it has two more flight centers in Netaji Chandra Bose international Airport and Chennai Airport at Kolkata.

To know about air India services review and other queries, you can call Air India Customer Care Number.

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