Paytm Customer Care

Paytm Customer CarePaytm is an online e-commerce website, which offers rapid and proficient money transfers to bring about bill payments and credit top-ups online. Viewers may acquire Paytm Customer Care New Contact No and Toll Free Service Number along with Email Id and FAQ’s. We have also given information related to Paytm Payment/Wallet Issue, Live Chat and other customer related Complaints in the below section to get solution of your query.

Paytm website cuts into the antique routine of resorting to dealers for bill payments who charge money and links the customer directly to the service provider by means of a simple user interface. You can use Paytm Customer Service to pay your gas and electricity bills, your postpaid telephone bills as well as recharge on your mobile prepaid and your internet packages online.

Now a day’s everyone is moving doing transactions online. Government is taking steps to move people trough online digital transaction. Paytm is playing a vital role in this. Follow up this page to see all the Paytm Customer Care Contact Number/ Paytm Customer Care Toll Free No & all the other details related to the organization.

                                                                       What You Will Find On This Page!!!

Paytm Customer Care

Paytm Customer Care

Paytm Customer Care Toll Free Number – 96439 79797

Paytm Toll Free Number – 120- 306- 2244/ 1800-1800-1234

Paytm Customer Care Phone Number – +91- 1204770770

Official Site – www.paytm.com

You May Like To Read! How To Talk To A Customer Care Executive

Information Box

Paytm Customer Number   0120 306 2244/9643979797
CEOVijay Shekhar Sharma
Founder
Founded2010
HeadquartersNoida

Customers who are annoyed of visiting the recharge stores for making payments for electricity bill or for DTH recharge, the Paytm is a best solution for you to make payments online conveniently. This is the largest e-commerce online portal which is suitable for every mobile operator in every state. If you are facing any queries regarding the company’s services and recharge offers, then quickly get in touch with Paytm customer care executives Number. On this page, we have we have given all details about address and Paytm Customer Care No Of regional offices.

Headquarters – One97 Communication Limited B-121 Sec-2 Noida 201 301, Uttar Pradesh

Paytm Customer Care Number – +91-120-4770770 | Fax – +91-120-4770771 | E-Mail – [email protected]

Registered Office Address – Paytm Mobile Solution Pvt Ltd 1st Floor, Devika Tower Nehru Place, New Delhi

Regional Office Address

CityAddress
Bangalore144/533, 2nd floor, 22nd main, 150 Feet Ring Road, HSR Layout 1st Sector (AGARA), Bangalore – 560102 | Phone: +91 080 67720197
ChennaiII Floor, Balammal Building, No 33, Burkit Road, T Nagar, Chennai – 600 017 | Phone: +91 44 24350197
MumbaiIV Floor, Enterprise Centre, Domestic Airport, Next to Orchid, Hotel Vile Parle East, Mumbai – 400 099 | Phone: +91 22 26133197
KolkataGN 31, 4th Floor, Benfish Tower, Salt Lake, Sector 5, Kolkata – 700 091 | Phone: +91 33 40005197
Toronto220 Adelaide Street West, Toronto, ON, M5H 1W7, C: 416-728-4346, Canada | Phone: 1-647-360-8331

 

Get Answers for your Queries

How to Become A Paytm Seller 

How To Transfer Paytm Cash To Bank Account

How to Create a PayTM Account

Frequently Asked Questions (FAQ’s)

#1. How To Recharge Or Pay Bill?

Just follow these easy steps:

  • Enter your mobile number, operator’s name and the recharge/bill value.
  • Then key in your Paytm password (or if visiting for the first time, create a password).
  • Finally, select your payment method (credit card, debit card, Internet banking, and ATM card).

Do You Know! How To Take Talktime Loan

#2. Do We Have To Pay Extra Charges For?

No Services on Paytm are absolutely free.

#3. Which Mobile Operators Does Paytm Support?

Paytm supports recharges and bill payments for all major operators across India, so no one is left out.

#4. How To Recharge My Mobile Phone Without Internet Connection?

Just call their toll free number 1800-1800-1234 anytime. Please ensure your account has sufficient Paytm Wallet balance to cover recharge.

#5. What All I Can Do With The App?

You can recharge your Mobile, DTH, Data card, Toll card and book Bus Tickets on the go. You can also make post-paid bill payment for your mobile and add money to Paytm Wallet.

#6. How To Add Money To Wallet?

Hit on the settings icon [top right corner] on the Home screen. Select the blue plus sign and enter an amount. Once you hit on “Add Cash” you can select your mode of payment. Enter your payment details and you’re done. If the payment is successful the money gets added to your Wallet balance.

#7. Do You Have Extra Charges For Bill Payment?

No way! Just pay the amount due as per your bill and nothing more. This applies to all bill payments including mobile, landline, DTH, electricity and gas.

#8. What All Electricity Bill Payments We Can Make Through Paytm?

On Paytm, you can pay bills for below electricity boards:

BSES Yamuna, Reliance Energy, MSEB Mumbai, BEST Mumbai, NDPL, BSES Yamuna, BSES Rajdhani, Uttar Haryana Bijli Vitran Nigam, Dakshin Haryana Bijli Vitran Nigam, North & South Bihar electricity(including Jharkhand), BESCOM Bengaluru, CESCOM Mysore, CESC Calcutta.

#9. Is There A Maximum Payment Limit For Electricity Bills And Does My Electricity Bill Gets Paid Immediately?

For now you can pay bills up to a maximum of Rs 8000. All electricity boards take 2 working days to process any bill payment. We suggest you give us at least 2 workings days before due date of bill.

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#10. If I Have a question What Should I Do and How Soon You Will Be Able to Contact Me?

Please send your queries to paytm.com/care or you can even reach on Facebook, Twitter or Google Plus. They will get back to you as soon as they can.

#11. Is It Possible To Recharge Without Having An Account On The Website?

No, it is necessary to create an account first to proceed for further transactions. The website offers you a simple registeration process which just takes few seconds only to make its users life much simpler.

#12. Why It Is Essential To Sign Up For Using The Website?

To sign up in the Paytm bring lot of advantages to its users that are listed as below-

  • Users can check their past order history as well as transactions easily.
  • You can edit your administer your personal details such as billing details etc.
  • Users can track their order status.
  • Cancellation becomes an easy process if you sign up to the website.
  • Users can download or print out all the description of transactions details .
  • Get the best offers with various coupons advantages and special deals.

#13. What Is Procedure To Sign Up In Shop For Recharge And Payment?

  • There is an uncomplicated procedure to use Paytm in a shop.
  • First you have to make sure that a latest Paytm app version is available into your phone.
  • Then press on the “cart” button and click on top of the forum.
  • Then go the icon “create account” and enter your complete details.
  • Now you can click on the option create account and you are ready to use the app.

#14. Do I Have To Make A Separate Account For Buying, Or Recharge?

No, users just have to make a single account and it works well in all situations whether you want to buy anything or to recharge.

#15. Is The Website Offers The Promo Codes And Free Coupons?

Yes, the website offers multiple exciting codes and coupons which help the users to buy the product at lowest prices. The website delivers a free coupon on every favorable recharge. For more details regarding coupons, kindly visits it official website.

#16. What Delivery Charges The Portal Takes For The Products?

In most of situation, shipping charges are commonly free. However, it depends upon seller; it might be chargeable also as per the locations also.

#17. What Are Included In History Of “My Order”?

Users can get to know about information regarding their order such as-

  • The order you have Placed
  • Received order
  • transit time of order
  • imminent order
  • Cancelled or exchange order if any
  • receipts of transactions

Check Out! Difference Between Warranty And Guarantee

#18. How We Can Know About The Item Antecedently Purchasing It?

once you have choose the product for buying, then check out it “details” to know about  return or cancellation policy. So, it is advised to users to go through all the description of product before buying it.

Your feedback/query is very important to them. They assure you that you will hear from them in less than 24 hours once you submit your query on paytm.com/care. They are committed and try best to resolve and give you a solution immediately for your queries.

Paytm Benefits

It makes online recharge not only aggravate free, but also cheaper! The huge numbers of Paytm Coupons offered by the website get you all kinds of discounts on your recharges and payments for a wide range of products. Once you choice to use Paytm exclusively for your recharges, the website grant you incentives to keep you coming.

Even within the internet payment circumstances, Paytm is the enhanced website compared to other similar websites that have sprung up as challenger over the years. The major advantage is that it not only offers Paytm mobilerecharges which many do, but also your regular gas, electricity, landline and internet recharges.

Customers can pay their bill through Paytm and you no longer have to get concerned to hell at the beginning of every month, standing in line in the heat or hiring other people to do it, and god forbid if you miss one! All you have to do is press a few buttons on your computer. No matter how busy you are or how worked up, you shall now always have time to pay your bills.

Read Also! Procedure To Write A Complaint Email To Customer Service

It is the Indian portal which offers all the recharge on single platform. Any person can recharge for any service. It provides all service providers such as Tata Indicom /Reliance/Idea/Vodafone /Airtel/ recharges as well as Data Card Recharge & Bill Payment etc. At the present time the company has more than 164 million registered users and does more than 90 million monthly transactions. So there are many problems which are usually faced by the customers.

If you are worried about the recharge you have made but you have haven’t receive any amount in your mobile while money has been removed from your account, than no need to bothered as the deducted amount will be back in your account. You can use that amount any time anywhere and it is also working on refunding the wallet money back to the Bank account. If you face any difficulty than can contact on Paytm Customer Care Phone No or you can mail your query at Customer Care E-mail ID.

Social Pages

Facebook Supporthttps://www.facebook.com/Paytm/
Twitter Supporthttps://twitter.com/Paytm
Google + Supporthttps://plus.google.com/+paytm
Instagramhttps://www.instagram.com/paytm/
You Tubehttps://www.youtube.com/user/PaytmOfficial

To check more updates related to the paytm Customer Care you can visit our page again. You can also bookmark our page by pressing Ctrl + D.

Check More Paytm Related Updates

Paytm Wallet Customer Care NumberEducate People About Paytm
How to Pay Electricity Bill OnlineNon-Smartphone Users Can Now Use Paytm

142 COMMENTS

  1. Customer care number is not working maira paisa retern Karana hai mairra ATM card number 4709 3930 0609 2428 canra Bank atm card number 550/- please return sir nahie tho maira number ko phone Karo 8970390493

    • Dear mallikarjunayya hirremath, We don’t take responsibility of PAYTM Services and numbers are working properly, please try again!

  2. Sir mene one thousen ka recharge kiya but LUCKY10 promo code dal me bhi cash back nahi aya 42 hours ho gay ta bhi nahi aya

  3. Dear sir
    I purchase shoe two pair. My account debit two pair shoe 1048.00 but I received only one pair shoe. Order no 1504414182 dated 01/02/16
    Amrit
    9782122564
    9785543903

    • Dear Amit Visvkrma,
      Please contact undergiven phone numbers, Paytm team will resolve your problem.
      Paytm Customer Care Toll Free Number:
      1800 1800 1234
      01204770770
      Thankyou.

  4. 9767262127 my rajested mobile number
    My bank accounts credit 254 rupees.
    Bank book transaction MEDR/ONE97COMMUN/887472 (02/02/2016)
    PLEASE DEBIT MY paytm wallet 254 rupees.

    • Hi Dev
      If Money is not added to your Paytm wallet account, Then don’t take tension. There must be delay in the transaction from bank. If the money is not transferred to your Paytm wallet then the money will be sent back to your bank account. For more details you can check official website FAQ section.

    • Hi Anu
      After successful payment, A confirmation status will be displayed on your screen.
      It can be any one of the below mention thing:
      Successful Paid – If this is shown, It means your transaction has been done.
      Pending – If this is shown, then system is waiting for a confirmation. If your paytm payment gets into a Pending mode please wait for some time as in most cases it gets automatically cleared to a successful transaction.

  5. I tried to add money in my wallet many times but all the time pending. Even the paytm is not asking any details of debit card or credit card or account details. What is the problem please help me out

    • Hi Sunita
      1. Visit the official website of Paytm that is Paytm.com
      2. Press paytm wallet tab on the home page
      3. Now hit on “Add Money to the wallet”
      4. login to your account
      5. You will see option to transfer money from one PayTM wallet to another
      6. Now you have to enter the amount and the mobile number to whom you have to send the money.
      7. After filling up all the details press Transfer button and your money will be transferred from one account to another immediately

  6. mera paytm account sai payment trancefer hogya par dusre account mai nhi puncha lakin mera phone mai successfully bta rha hai

  7. Sir, mai paypaytm account me 15000 rupay add kiya fir bank account me return kiya to balance nahi gya hai. Aur paytm se successful dikhaya gya hai.

    • Hi Rahul
      You can upgrade your Paytm wallet by submitting your KYC (Know Your Customer) request
      within your Paytm account. In a few days your wallet will be upgraded.

    • Hi Aman
      If Money is not added to your Paytm wallet account, Then don’t take tension. There must be delay in the transaction from bank. If the money is not transferred to your Paytm wallet then the money will be sent back to your bank account. For more details you can check official website FAQ section.

    • Hi Varsha
      • First of all Login to Paytm official website
      • Hit On “View Profile” below your name
      • Now press “Edit Profile”
      • Change the registered mobile number and hit “Save” button
      • Fill the OTP number sent to your newly registered mobile number
      • At Last hit Submit Button

  8. I m transfer money from bank account to paytm but i have no received money in paytm and bank account is show transfer to successfully. Whats problem pls guide me n give me details urgently do the nedfull.

    • Hi Krishna
      If Money is not added to your Paytm wallet account, Then don’t take tension. There must be delay in the transaction from bank. If the money is not transferred to your Paytm wallet then the money will be sent back to your bank account. For more details you can check official website FAQ section.

    • Hi Vijay
      After successful payment, A confirmation status will be displayed on your screen.
      It can be any one of the below mention thing:
      Successful Paid – If this is shown, It means your transaction has been done.
      Pending – If this is shown, then system is waiting for a confirmation. If your paytm payment gets into a Pending mode please wait for some time as in most cases it gets automatically cleared to a successful transaction.

  9. Sir mene tata Docomo sim pe richarj kiya he lekin bank mese paisa cut ho gaya he lekin richarg nahi huva

  10. Hiii…we have done a recharge ..cash has been transfered to paytm from bank account…bt my phn hs nt been recharged…kindly see….

  11. May ne paytam se mere amount transfer kiye return bank woh money retun bank may aaye nahi sevice achi nhi hai

    • Hi Akhter
      • First of all open Paytm app
      • Now move to “Profile” section which is on the bottom of the page
      • Hit on “forgot password” in login page
      • Now enter your registered e-mail address or mobile number & Press “proceed” button
      • Fill the OTP number sent to your mobile number and then “submit” to reset your password
      • Now enter the “New Password” & hit on “Update” button
      • Your password will be updated

  12. sir mene apne account se apne paytm wallet m paise transfer kiye wo mere wallet m nhi aaye h plzzzz help

    • Hi Tarun
      If Money is not added to your Paytm wallet account, Then don’t take tension. There must be delay in the transaction from bank. If the money is not transferred to your Paytm wallet then the money will be sent back to your bank account. For more details you can check official website FAQ section.

  13. My name is Venkat , I transferred money Paytm wallet to my bank account . Transfer is successful seeing in Paytm wallet .but not added my bank account plz transfer my money to my bank account

    • Hi Venkat
      If Money is not added to your Paytm wallet account, Then don’t take tension. There must be delay in the transaction from bank. If the money is not transferred to your Paytm wallet then the money will be sent back to your bank account. For more details you can check official website FAQ section.

  14. Maine Paytm se friend ka account mein 2000 transfer kiya account mein se paisa karta lekin transfer nahi hua .

    • Hi Sunny
      If Money is not added to your Paytm wallet account, Then don’t take tension. There must be delay in the transaction from bank. If the money is not transferred to your Paytm wallet then the money will be sent back to your bank account. For more details you can check official website FAQ section.

    • Hi Poonam
      No Need To Worry. If Your Transaction Is Successfully Done, Then You Have To Wait For 2 Days Because It Takes Two Days To Update The Status. After Two Days Still The Status Not Updated Then You Can Contact Customer Care Number.

  15. Comment:
    maine apne wallet s account m paise transfer kiye but paise ni aai account m pls help. Very urjent

    • Hi Utkarsh
      If transaction is successfully done then within 2 to 3 days your money will be shown in your account, but if transaction is not successfully done then don’t worry. Your money will be returned to your account.

  16. I have transfer 6000 rs. From paytm to bank on 12 Dec but I have not get it yet. Bank tells take paytm has not transfer. Who much time it will take. Solve my problem its urgent

    • Hi Nitish
      No Need To Worry. If Your Transaction Is Successfully Done, Then You Have To Wait For 2 Days Because It Takes Two Days To Update The Status. After Two Days Still The Status Not Updated Then You Can Contact Customer Care Number.

    • Hi Sumit
      You have to generate a QR code for selling products. Here is the way how you can get QR code:
      • Go to official website of paytm that is paytm.com
      • Now hit on “Paytm Partner” tab which is displayed on the top of the page.
      • On the new page press “Get Your Qr Code” button.
      • Now log in/ Sign In (If you are new user)
      • Choose “I want to accept payments in my shop/retail store”
      • Now fill all the details like Name, Mobile Number, Your Shop Name, Business Category etc.
      • At last recheck all the details and hit on “Submit” button.
      • Your QR code is generated.

    • Hi Dharmendra
      If transaction is successfully done then within 2 to 3 days your money will be shown in your account, but if transaction is not successfully done then don’t worry. Your money will be returned to your account.

    • Hi Azad
      • Go to official website of paytm that is paytm.com
      • Select “paytm Wallet” which is on the top of the page.
      • Enter the amount and hit “Add Money” button.
      • Select the type of adding money for example – Credit/Debit card, Net Banking, IMPS or ATM card.
      • Now enter all the details asked there.
      • Once you will fill all the details your transaction will be completed & the money will be added to your paytm account.

  17. Hello,
    I transferred money from my Paytm wallet to my bank account on 16th of December, but it has not been transferred yet. Please let me know how much time it will take.

    • Hi Sameer
      If transaction is successfully done then within 2 to 3 days your money will be shown in your account, but if transaction is not successfully done then don’t worry. Your money will be returned to your account.

    • Hi Arun
      If transaction is successfully done then within 2 to 3 days your money will be shown in your account, but if transaction is not successfully done then don’t worry. Your money will be returned to your account.

  18. mera phone chori ho gya h jisme paytm account tha or wo no. bhi jo registered tha mai New paytm account banana chahta hu kaise bnau

    • Hi Rohit
      If transaction is successfully done then within 2 to 3 days your money will be shown in your account, but if transaction is not successfully done then don’t worry. Your money will be returned to your account.

    • Hi Mehman
      If transaction is successfully done then within 2 to 3 days your money will be shown in your account, but if transaction is not successfully done then don’t worry. Your money will be returned to your account.

    • Hi Amit
      If transaction is successfully done then within 2 to 3 days your money will be shown in your account, but if transaction is not successfully done then don’t worry. Your money will be returned to your account.

      • yesterday morning am added 30000 rupees in paytm wallet. but i already send to bank some amount balance 15500 money i want to transfer to bank what can i want to do?

  19. Dear sir i did my first payment on fassos food by appling promocode but it has been more than 48 hours but not received Cashback of rs 150 as paytm promised to give 150 Cashback on more than 150 payment.

  20. Dear Candidate yesterday(04/01/2017) i have transfer 1600 rs from my debit card via paytm. The amount will be debit my card but it was not credit in bank account. Let i have tried your customer service no response. I need solution for this

  21. Sir Mai lunch box book karaya tha but bona hme mile hi Mobile pr delivered bta diya pls inquiry at your label

  22. I have transfer 5000 rs. From paytm to bank on 30 Dec but I have not get it yet. Bank tells take paytm has not transfer. Who much time it will take. Solve my problem its urgent….id

  23. Joo ruppy paytm mai nahi aate oor bank account sya cut jaate h toh kya vaapis b milte h yaa paytm waale hajam kar jaate h ruppy….bataado bahiyo made 7400 ruppy kaage sale

    • Hii Aseem Gupta,
      Wait for one to two days and if still you are not getting it, then use the customer care for knowing your package.

  24. my order is not received but Show delivered.
    Order ID- 2605428748
    Delivery Place -Awas Vikas colony, Pilibhit (262001)

  25. i have upgraded my wallet for 1lac limit .I was try to transfer the amount to other paytm wallet its showing the error as Monthly limit has been exceeds for 25000…. why its showing like this plz let me know ..

  26. I am unable to transfer the money t other paytm wallet while updating my kyc as VIP customer …its showing the error as your monthly limit has been exceeds …what should i do ?
    my money has been blocked for used id 9581016970

  27. Ham domino’s pizza ka 50℅less Wala offer par aapne account se paisa katye the but avi tak pizza nahi aaya 13 days ho gya hai

  28. Order no is. 2697966492 Dated 05 Feb 17. Return Id is 2860389710 dated 11 Feb 17. Item name libas black printed kurti. Till date not received refund money.pls return money

  29. Sir maine ke ordour kiya tha laptop ordour no 2796145306 sir mera. Delivery date 27.02.2017 tha but abhi tak mera dikha re return to shipper plz help me

    • Hii amulya kumar nayak,
      You can call to that website owner, where you have placed the order……surily they will tell you late sending issue.

  30. Dear Sir
    On 25th feb i tried to book ticket from a unknown person on train. he tried to book on mobile took my card detail
    ticket was not booked , however money get deducted details are as under
    27/02/2017 VIN/irctc_PayTM/20170225102530/0 Dr. 3,097.82
    From above detail i want mobile no of that fellow as i didnot took his number.
    I thought as money debited from my account this will come in my account but bank told this amount will go to paytm wallet of that person so please help.

    Regrds
    Nirmal

  31. Sir I ordered fashion jeans watch on 5/3/17 order no. 2858298313. By mistake i have entered wrong address . please deliver me watch on my new address . 326 B. Scheme no. 71 scheme no. 71 ranjeet hanuman indore

    • Hii Vivek Savner..
      You can call on the customer care number’s given above on this page for changing your address.

  32. sir mera paisa 5 march 2017 ko RS 500 transfer nahi huaa hai or coustmer care mai phone 9886336064 aapki site ke number par bat kiya aur account maise RS 2700 nikle gaye

  33. sir,5/3/2017 ko mera RS 500 ka paytm me add nahi hua hai
    or complain boad ki pesite 9886336064 number pe phone karne ke baad mera aur RS 2700 acccount se nikle gaye

  34. How can I contact customer care. Many a times I called but call is disconnected after every key pressed. I want to refund my package. what can I do now.

    • Hii Akanksha..
      There are various other toll free number given above on this page,,,you can try out these and still you are facing any difficulty, then ask your query from us without any hesitation.

  35. Sir Maine 6/3/2017 Ko 5000 rupees add kiya tha mager paise account se kat gae aur abhi tak return nahi aaye hai so Sir please check and confirm to me , thankyou

    • Hii Shivam,
      Please wait for sometime…if also your query doesn’t solve then call to the Paytm customer care number – +91- 1204770770

  36. Hello sir,
    I recharged my jio number on 31march with 402₹, through Paytm the amount got deducted from my account but the recharge not get successful.
    The Order ID is IPT25241572734.
    recharge jio number is 7985443159.
    My mobile no. 8109155645.
    Please Help me…..

    • Hii DHEERAJ SHRIVAS,
      You can call to the Paytm customer care no. i.e. 96439 79797 and tell your queries to them. It will be surely solved at their end.

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