Optus Customer Service Number

Optus Customer Service NumberOptus Yes is a subsidiary company of the SingTel Incorporation & is fully owned by SingTel Incorporation. We have tailored here the Optus Customer Service Number which is helpful for the users in any rigid complaint issues. Using the Toll Free Number, and Customer care Support Number, you can register your complaints or also enquiry about services any time. Customers can call on any of the listed number, if they require any customer service assistance.

Optus is a second largest telecommunications company which was came in existence in 1981 as AUSSAT. Headquarter of Optus company is incorporated in the Sydney, Australia. At present, SingTel is owned and operated by the Singapore Telecommunications & also offer services under the name called Optus.

Optus has its own regional networks & offers list of services to its customers as a wholesale business operator. Optus provides broadband Internet, dial-up Internet services, mobile telephony services, Cable TV services and wireless network services for domestic and commercial purposes. It provides 2G, 3G and 4G high-speed Internet services to its end users.

Optus need to improve its one customer support area that is the sales experience on its website. Choosing the right combination of phone and service plan had been a great experience for some customers. The reason behind this is the number and complexity of options.

Optus also offers Live Chat Service for sales is available on official website, but boots on tablets only. Optus starts making plans to add a mobile chat feature for smartphones in future, but he couldn’t provide a period of time. Optus has already launched a mobile chat services for customer through a partnership with LivePerson.

Optus Head Office Details

AddressWebsite Toll Free Number
Mehrauli-Gurgaon Rd,
Sukhrali, Sector 17,
Gurgaon, Haryana 122001
www.optus.com.au1800 123 124,
1800 500 002,
1800 780 219

 

Optus Net Tech Support

Optus Customer Services Number

  • Service Difficulties: 131 344
  • Customer Service: 133 937
  • Prepaid Customer Service: 1300 555 002
  • Sales Enquiry: 1800 780 219, 1300 106 481, 1800 068 017
  • Calling from Overseas: +61 2 8082 5678
  • Service Support: 13 33 43

Optus has offered an online marketing deal of various leading electronic brands such as Samsung, Nokia and Apple Inc. for convenience of users. Optus has started the live chat service which was developed by an organisation in 2012. The telco previously launched a live chat service by LivePerson in 2010, and Optus still uses that platform for customer support. Live chat service offered by Optus aims to prevent customers from rejecting the sale by providing customer assistance when there is a need.

Optus Company has understood that customer support service is the key to growth over the next few years and along with customer relations, it can’t be ignored by any business, especially in a market which deals in telecom communication & where companies are fighting over market share. Optus gives services both directly to end users and also known for providing services to other service providers as a wholesaler. Optus has earned annual revenue of A$ 8.93 million & also gives employment to 8700, total number of employees in a current year.

Note: Official Link can be checked by the customers for more details.

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