Indian Railways Customer Care Number

Indian Railways Customer Care NumberIndian Railways is a state-owned national railway system of India. To reserve train tickets, know about train status, cancel tickets or to extract any other information just call on 139 Indian Railways Customer Care Number. You can contact the customer care executives without any service charges by dialing Indian Railways Customer Service Toll Free No or Helpline chat Support Number. 

IR is owned by Indian Government and operates long distance as well as suburban rail systems. Every day, Indian Railways serves millions of passengers travelling from one place to another. Those who want to convey their feedback or want to give their suggestion to the IR customer care executives can call on Indian Railways Customer Care Number place here. You can also contact the executives via online mode by visiting its official website.

Indian Railways Customer Care Number

  • Indian Railways Customer Care SMS Support Number: 139
  • Official Website: www.indianrail.gov.in

Indian Railway SMS Services Helpline No

Experience the power of RAIL ENQUIRY on SMS 139 you can avail the below placed services. This service is currently available for Aircle, Airtel, BSNL, Idea, LOOP, MTNL, MTS, Reliance, Tata, Uninor, USSD for Reliance and Vodafone users, just dial *139#. However this service is soon launching on other operators.

Indian Railways Customer Care Phone Number: For PNR enquirySMS “PNR <10-digit PNR number>” to 139
For Example: PNR 1234567890
For Train Arrival / Departure Enquiry SMS “AD <Train Number> <Station STD code>”
For example: AD 12859 022
For Accommodation AvailabilitySMS “SEAT <Train number> <DOJ** ddmmyy> <Station from: STD code> <Station to: STD Code> <class> <Quota>***” to 139
For Example: SEAT 12561 020611 0542 0571 SL G
Indian Railways Customer Care Contact Number: For Fare EnquirySMS “FARE <train number> <DOJ** ddmmyy> <Station from: STD code> <Station to: STD Code> <class> <Quota>***” to 139
For Example: FARE 12561 020611 0542 0571 SL G
For Train Time TableSMS “TIME <Train number>” to 139
For Example: TIME 14034
For Train Name/ NumberSMS “TN <Train Name> or TN <Train Number>” to 139
For Example: TN Kalka Shatabdi or TN 14034

 

  • Premium Charges of Rs 3 per SMS are applicable
  • DOJ is date of journey
  • Quota is an optional field. For example, please enter G for general, CK for Tatkal.
  • For CLASS field please enter 1A for first class AC, 2A for second class AC, 3A for Third class AC, SL for sleeper, CC for AC chair car, 2S for Second Sitting.

Check Here: How to Write a Complaint Email to Customer Service

Indian Railway Catering and Tourism Corporation Helpline Number

IRCTC Customer Care Contact Number 011-39340000, 011-23340000 (language- Hindi and English)
Fax no. 011-23345400.
I-tickets/e-tickets[email protected]
For Cancellation E-tickets[email protected]
For Mumbai Suburban Season tickets[email protected]
For IRCTC SBI Card users who do not receive the card within 01 month from the date of application call on0124-39021212 or 18001801295 (if calling from BSNL/MTNL line) or send email to [email protected]
For other queries on your IRCTC SBI card account email at[email protected]
Official Website www.irctc.co.in


Also Check:
File Online Complaint in Consumer Court

Registered Office / Corporate Office

Indian Railway Catering and Tourism Corporation Ltd,

B-148, 11th Floor, Statesman House,

Barakhamba Road, New Delhi 110001.

Press Here >> For IR Passenger Reservation Enquiry

About The Company

Indian Railways is a state-owned national railway system of India. Indian Railway carries millions of passengers daily. It provides cheap and best resource to carry passengers at their destinations. It is operated by Ministry of Railways, in fiscal 2015-2016. It is considered to be the fourth largest railway network in the whole world.

It offers services including Freight services, Parcel carrier, Catering and Tourism Services, Parking lot operations and other related services. IR is owned by Indian Government and its headquarters are located in New Delhi. It operates long distance as well as suburban rail systems.

IR uses electric multiple unit coaches for suburban traffic in cities like Mumbai, Chennai, Delhi, Kolkata, Pune, Hyderabad and Bangalore. It is also recognized as world’s eighth biggest employer.

Indian railway offers rail services with latest technology to the passengers. Railway provides the facility of online reservation to the customers. Passengers can book their train ticket online from anywhere without facing the trouble of standing in long lines. Passengers are requested to call on Indian Railways Customer Care Number before coming at railway Station.

Also Check: How to Talk To a Customer Care Executive

Passengers are facilitated to call on Customer Care Number to know about cancelled train. Sometimes due to fog or any other technical issue train can be late for short time. RCTC updates the status of all trains on all routs.

Passengers can also call on Indian Railways Customer Care Number for complaint about catering related issue, for unclean toilet, water supply in toilet etc. We have given Railway reservation office address for passengers help.

Indian Railways is the life line of the nation. Passengers can inquiry on Indian Railways Customer Care Number about PNR Enquiry, PNR status, Train departure time, Train arriving time etc. They are requested to call on Indian Railways Customer Care Number for complaint regarding any service provided by Indian Railways. Trains are the most preferred means to travel in India.

Note: For more details, customers can check the Official Website or call on Indian Railways Customer Care Number.

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