Hathway Pune Customer Care Number

Hathway Pune Customer Care Number

For Hathway Broadband and Digital Cable TV customers, here’s Hathway Broadband Pune Customer Care Number. Hathway Pune Customer Care Number is accessible 24 hours. Now you can convey your message to the customer care team by calling on the Hathway Cable TV Helpline/ Service Phone No.

If in case you are not satisfied by the customer care executives after calling on Hathway Customer Care Number Pune, you can contact the company’s nodal officer via online or offline mode.

You can also make good use of the below placed email address to pay broadband bill, resolve your queries or to file a complaint. If you wish, you can also take a look at the FAQ section displayed at the bottom of the page and grab all essential details.

Hathway Pune Customer Care Number

Hathway Broadband Pune Customer Care Number

For New Broadband Customers
Hathway Broadband Customer Care Number Pune For Sales Help020-49117777
Hathway Pune Customer Care Number  (FAX NUMBER)020-30252130
Pune Hathway Customer Care Number (SMS Support)SMS NET to <Name City> 575759
For Existing Broadband Customers
Hathway Pune Customer Care Number020-49117700
Hathway Pune Customer Care Number  (FAX NUMBER)020-30252130
For Digital Cable TV Customers
Hathway Pune Customer Care Number (Phone Number)+91-20-30252100
Fax Number+91-20-30252130


Check Here:
 Hathway Customer Care Number

Hathway Broadband Customer Care Number Pune

  • Hathway Customer Care Pune Number: 1800 419 3114
  • Hathway Customer Care Toll Free Number Pune For Digital Cable TV Customers: 1800 4197 900

Hathway Pune Email Address

Hathway Official Website

Official Website: www.hathway.com

Digital Cable TV Office Address

3rd Floor, Sterling Plaza,

Deccan Gymkhana,

Above AXIS Bank,

Junglee Maharaj Road, Pune – 411 004

Broadband Office Address

2nd Floor, Sterling Plaza,

Above Axis Bank,

Junglee Maharaj Road,

Deccan Gymkhana, Pune – 411004

Read Now: How to Write a Complaint Email to Customer Service

Hathway Pune Nodal Office Details

Nodal OfficerOffice AddressTelephone No.,
Email Address
Ms. Swapna Salvi2nd Floor, Sterling Plaza,
Above Axis Bank, Junglee
Maharaj Road, Deccan
Gymkhana, Pune – 411004
020-69000789

[email protected]


Hathway Pune Appellate Authority

Appellate AuthorityOffice AddressTelephone No., Fax No. and

E-mail address

Santosh
Sonawane
10th Floor, B-Wing,
Trade World, Kamala Mills
Compound, SB marg,
Lower Parel West, Mumbai,
Maharashtra 400013
8879798969,
022-24933355,
[email protected]

Get Best Answer: How to Talk To a Customer Care Executive

Hathway Broadband On Twitter

To follow the company on twitter, follow the steps mentioned here:

  • Visit the official website of the company that is www.hathway.com
  • Hit on Twitter icon which is given at the bottom of home page below broadband or Digital Cable TV heading.

Hathway Broadband On Facebook

In order to follow the company on Facebook, follow the below placed sequence:

  • First of all, visit the official website that is www.hathway.com
  • Now you have to press on Facebook icon, placed at the bottom of home page below broadband or Digital Cable TV heading.

This Is How You Can Get Hathway New Connection

To get a Hathway Broadband / Digital Cable TV new connection, follow the steps mentioned below:

  • Visit the official website of the company that is www.hathway.com
  • After that, press on Inquiry logo and press on Broadband or Digital Cable TV option
  • Next, fill the online form with details like Name, Area, Contact No, Email Id, Number of Computer etc.
  • After furnishing the form hit on “Submit” tab to submit your request.

Share your Valuable Feedback

If you want to share your feedback, you just need to visit the official website of the company and press on “Customer Service” logo. After that press on broadband icon and then press on Online Feedback tab, on the next page fill the FEEDBACK FORM & submit it.

Frequently Asked Questions

#1. What to do if I have forgotten my password?

If you have forgotten the password, just follow the respective steps:

  • Firstly, open up the app
  • After opening the app, press on “Forgot Password” button
  • Next, you are required to enter your Customer Account number
  • It will prompt you to enter an OTP (Will be received through SMS)
  • In the empty column, enter your one time password and press on “Verify” tab
  • Now you will be taken back to the Login Page
  • On the Login Page kindly enter your details with newly generated Password

#2. How to Sign Up to my account?

While signing up to your App, follow the below placed points:

  • First of all, open up the app and press on the “Sign up” Tab
  • After that you have to enter your customer ID
  • Now enter the Password which must be minimum of 8 characters and then confirm the password
  • It will prompt you to enter an OTP that you will receive via SMS
  • Enter the OTP and press on “Verify”
  • It will take you back the Login Page, where you need to enter the User ID and Password
  • Enter all the details and hit on “Sign Up” tab

#3. What Is The Tariff Plan?

It is a plan that represents the Speed, FUP and the subscription charges to be paid for a preset period of time. This plan is accessible by each and every customer residing in India.

Must Check: File Online Complaint in Consumer Court

#4. What Is Account No?

This term indicates an identification number which is assigned by the company to every customer and this number should be provided when connecting with the customer care representatives to clear your issues.

#5. What Is The Fair Usage Policy (FUP)?

A very small number of customers make use of an excessive amount of the network bandwidth upto an extent that it can easily harm the network connectivity of other users. In a situation, the company uses the Fair Usage Policy to provide the optimum internet experience to all.

#6. Is There A Warranty On Hardware?

In case of outright purchase the warranty on hardware from the date of installation is 1 year.

#7. How to contact the customer care executives of the company?

To convey your message to the customer service team, you just need to dial Hathway Pune Customer Care Number  or send an email at the email address of the company. You can also visit the customer care centre at 3rd Floor, Sterling Plaza, Deccan Gymkhana, Above AXIS Bank, Junglee Maharaj Road, Pune – 411 004.

#8. After Payment, Would My Account Get Activated Instantly?

If in case your account is not active after making payment, it would require a minimum of 4 workings hours that can extend the maximum limit of 72 Hours, depending upon the mode of payment.

Note: This is all about Hathway Pune Customer Care Number for more information visit the Official Website.

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