Dotzot Courier Customer Care Number

Dotzot Courier Customer Care NumberDotzot is India’s first courier service with a unique network with home delivery, store pickup and return services. Dotzot Courier customer care number has been shared here with the other modes to contact dotzot courier. On this page we are also going to share with you the Toll Free Tracking Number, Email, FAQ’s. citywise contact number and other possible contact details.

The company was founded in 2012 with the aim to create a pan-India delivery network focused on e-retail fulfillment. They started in 2013 with their operation to 7500 pin codes across India. They also focused on ensuring that every India becomes a part of e-commerce industry. Now they have 180 offices and over 8400 employees and 10000 channel partners deliver to more than 1 million companies, businesses and individuals at home or via Pickup points.

There are many ways through which you can contact the company easily. Here we have provided the step by step procedure through which you can contact the company’s customer care executive hassle free. The most convenient way is to contact them via the customer care number listed below. Let’s move on to the all contact details of the company.

Dotzot Courier Customer Care Number

Listed below is the dotzot courier customer care toll free number which is set for the service holders of the company so that if they have any query or needs any assistance they can contact them via these numbers.

Dotzot Contact No – 080 3004 1302

Dotzot courier customer care number – +91 080-25365032 +91 080-25365039

Dotzot Courier Contact Number

Here we have mentioned the contact numbers of dotzot citywise so that you can track your courier and contact the regional office more information or any query.

City Name (DTDC Dotzot )Contact Number
 Delhi 01144900000
Chandigarh 01724600157
Nagpur 07122440192
Banglore 08030080767

 

Check Out! DTDC Customer Care Number

Dotzot Head Office Address

If your query is not solved and you are in need of more assistance you can write letter and mail it to the following address.

Address – 2nd Floor, No 2,, Thyagi M Palanivelu Rd, Victoria Layout, Bengaluru, Karnataka 560047

How To Do Dotzot Courier Tracking

You can track the parcel from the homepage of the website. As long as you have the Air Way Bill number or the Order reference number you can find the status of your parcel on www.dotzot.in. Here are the steps.

  • Visit the official website www.otot.in
  • On the homepage you will find option of track the courier
  • Fill the necessary details there and hit on track courier button.
  • Your courier details will appear on the screen.

Look On! DTDC Courier Tracking Number

Dotzot Frequently Asked Questions (FAQ’s)

#1. Can I Send Anything With You?

There are some items we cannot carry. A full list of prohibited items can be found in Prohibited and Restricted Items.

#2. What Is The Maximum Size And/or Weight Of Each Individual Parcel?

The maximum weight of and size differs and depends on the service you use. Please refer to their services features for more information.

#3. How To Calculate The Weight?

All the parcels are charged their actual weight or volumetric weight whichever is higher. To calculate the volumetric weights please use the following calculation.

  • For DotZot express service: Length x Breadth x Height (in cm)/6000.
  • For DotZot economy service: Length x Breadth x Height (in cm)/4750.
  • Volumetric weight will normally be used in cases where a light parcel is shipped in a very large box.

#4. How Long Will Delivery Take?

Delivery should take from 3-7 days from the date of collection however outlying areas such as parts of North East & Jammu & Kashmir etc., may take slightly longer.

Read Also! Procedure To Write A Complaint Email To Customer Service

#5. Can I Send Fragile Items?

Yes, but items such as glassware antiques and pottery are excluded from all compensation cover and are sent at your own risk.

#6. Can I Tie Parcels Together?

No. All parcels must be shipped and labeled separately.

#7. Does My Parcel Need To Be Boxed?

They recommend that all parcels are safe secure and robust with a label that is clearly visible. You can read Packaging Advices for more information.

#8. Can I Collect My Parcel From Your Service Centre?

Yes you can, as long as you inform our representative through the number given on the “Missed You” card.

Check Out! Difference Between Warranty And Guarantee

#9. Do You Deliver On Sundays?

They deliver on all days except Sundays and National/ Local Holidays. Sunday Delivery can be arranged on request with an additional charge.

#10. What If I Have Missed Delivery?

 You would have received a “Missed You” card, please call the number on that card and re-arrange delivery.

Through these contact details you will be able to contact the Dotzot courier service hassle free. If you still need any further assistance and have any query then you can visit the official website.

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