Broadband Maxis Customer Service Number

Broadband Maxis Customer Service NumberHere on this page we have shared complete details to contact and connect with Malaysia’s leading Broadband Maxis Customer Service Number. We have provided the toll free 24 hrs helpline numbers so that you can contact them anytime and from anywhere.

It is a leading provider of communications service in Malaysia, enabling individuals, families and businesses to do more in an Always On world. It was founded by businessman Ananda Krishnan in the year 1993. The company was the first to launch the 3G and 4G services in Malaysia.

It is known as one of the Most Valuable Brand in Malaysia. In wireless broadband business, Maxis has more than 18 million users. The organization has 3,200 people and has more than 21,000 outlets across the country. Maxis’ brand vision is to “bring advanced communications services to enrich its customers’ lives and businesses”.

In broadband maxis offers many postpaid internet plans and prepaid internet plans. There also provide monthly, weekly and daily plans. Broadband has a large coverage across Malaysia. Below customer service details of Maxis mobiles, including phone, email and address. You can reach the beneath given contact for any sort of queries.

Broadband Maxis Customer Service Number

For any kind of enquiries or information feel free to contact the listed below customer care contact toll free and are opened 24 hours a day and 7 days a week.

Number1800 821 123

Contact Details Contact numbers
Toll Free Customer care Number1-800-82-1123/ 1-800-82-1919/ 1-800- 82 -2000
For maxis phone usersDial 123
For maxis phone usersDial 1919
Enquiry Helpline Number+60374922123
Repair Request Helpline1800 82 1202 or dial 1202 if Maxis customer


Read Also! Procedure To Write A Complaint Email To Customer Service

Maxis Head Office Address – Maxis Berhad Level 18, Menara Maxis Kuala Lumpur City Centre 50088 Kuala Lumpur
Phone – (6)03 2330 7000

How To Locate Nearest Maxis Outlet

Here is the stepwise guide to locate the nearest maxis outlet where you can pay your bills, upgrade or replace your broadband and much more. Maxis outlets can be found in Subang Jaya, Kuala Lumpur, Klang, Johor Bahru, Ampang Jaya, Ipoh, Shah Alam, Kuching, Petaling Jaya, Kota Kinabalu, Cheras, Kajang and other cities. Here are the steps.

  • Visit the official website
  • On the above green colored menu bar you will find more option hit it and select the Find a store option.
  • Select your city and hit that name and the results of service centers will appear.
  • Choose the nearest one and select it and its address and phone numbers will appear on the screen.

You May Like To Read! How To Talk To A Customer Care Executive

Some Frequently Asked Questions (FAQ’s)

#1. Are There Any Plans Without Modem?

Yes, they have a sim only plan. The data plans (without modem) are as below:

PlansPeakFree Off Peak
Light UserRM48/month1.5GB1.5GB
Casual SurferRM68/month4GB4GB
Regular StreamerRM88/month5GB15GB
Heavy DownloaderRM128/month7GB21GB
Power UserRM158/month12GB36GB


#2. What Are Other Services That I Can Enjoy When I Subscribe To This Plan?

There are available Value Added Services depending on the plans you sign up to.

1.5GB + 1.5GBRM481 month 2GB Maxis Wi-Fi
4GB + 4GBRM68
5GB + 15GBRM88
7GB + 21GBRM1281 month 2GB Maxis Wi-Fi & Unlimited Facebook
12GB + 36GBRM158

Check Out! Difference Between Warranty And Guarantee

#3. How Do I Check The Maxis Coverage Area?

You can check the coverage area at alternatively, you can call our customer service at 1800 82 2000.

#4. What Is The Warranty Period For The Residential Wi-Fi Modem?

The warranty is 12 months for the Residential Wi-Fi modem.

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#5. What Do I Get Once I Subscribe To This Service?

Upon installation of the Maxis Fiber Internet package, you will receive:

  • Residential Wi-Fi modem (1 unit)
  • Welcome kit
  • Free RM30 call credit to any local fixed and mobile numbers or international numbers
  • Unlimited free calls to Maxis Fixed lines

These were all the details about Broadband maxis customer contact procedure and possible ways to contact them. For further assistance you can visit their official website.

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