Bank Of India Customer Care Number

Bank Of India Customer Care NumberBank Of India is a Public commercial bank and provides financial services. The bank was incorporated in 1906 with a single branch and now the bank has more than 5000 branches worldwide. Bank Of India Customer Care Number have been shared here on the page as many people were looking for each and every contact details of Bank Of India (BOI).

Keeping the need of users in mind here we have provided each and every possible in detailed information to contact BOI. From all customer care toll free numbers, Credit/debit card helpline numbers, NEFT/RTGS contact numbers, FAQ’s and to worldwide bank all contact details.

Headquarters of the bank are located in Mumbai Maharashtra and the CEO of the renowned bank is Shri Melwyn Rego. The bank has more than 56 offices outside India, which includes five subsidiaries, five representative offices, and one joint venture. Bank Of India offers services like debit card facility, credit card facility, online banking, mobile banking, NRI loan facility, agriculture loan facility, etc. kinds of services. For a huge service providers there must be need of many departments of customer helpline numbers and here we have discussed all of them. Lt’s quickly move on the contact details.

Bank Of India Customer Care Number

Below we have provided the list of the toll free 24*7 contact number of BOI through which you can talk to their customer care executives and solve your doubts and all queries. Your all queries and doubts will be solved by their executives within minimum possible time.

                                                                Bank Of India Toll Free Numbers

Description Call Centre (India) 24*7
Toll Free – Within India1800 220 229/ 1800 103 1906
Within India(022) – 40919191
From Overseas Locations+91 22 40919191


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BOI Information Box

Email Id[email protected]
CEOMelwyn O. Rego (14 Aug 2015)
Founded7 September 1906, Mumbai
Revenue243.9 billion INR (US$3.6 billion)
Total Assets6.469 trillion INR (2015, US$96 billion)
Net Income24.89 billion INR (US$380 million)


Bank Of India Customer Care

Here we have listed BOI department wise contact details through which you can easily solve your query by contacting the right contact numbers.

Bank Of India Credit Card Customer Care Number 

Credit Cards

All types of EnquiryToll Free: 1800 220 088
Land Line: (022) 40426005/40426006
Hot Listing (Deactivating Card)Toll Free: 1800 220 088
Land Line: (022)40426005 / 40426006
Merchant EnrolmentLand Line: (022)61312937


BOI Debit Card Toll Free Number

ATM Cards / Debit Cards

EnquiryLandline: (022)40429036 ,(080)69999201

E-Mail: [email protected]

Hot Listing(Deactivating Card)Toll Free: 1800 425 1112

Land Line: (022) 40429123 / (022 )40429127

Manual: (44) 39113784 / (044) 71721112

E-Mail: [email protected]


Bank of India Helpline Number (RTGS/NEFT)


RTGS[email protected](022) 67447092 / 93
NEFT[email protected](022) 61312984/61312992/61312997


Bank Of India Head Office Address

For any further doubts and queries you can write a letter and mail to the following address.

Address: Bank Of India Star House, C – 5, “G” Block, , Bandra Kurla Complex, , Bandra (East), Mumbai 400 051, Ph: 022-66684444

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BOI E-Mail Addresses

Here we have also shared the e-mail addresses so that you can also contact them through the E-mails if unable to contact them via the contact numbers.

Bank Of India Foreign Numbers

Here we have listed the contact details of Bank Of India worldwide branches. We have mentioned al contact details country wise to make it hassle free for you to find your country BOI contact number.

BOI Botswana Contact Numbers

Physical AddressPlot No:1264, Ground FloorOld Lobatse Road
Postal AddressP/Bag 00111, Gaborone
Phone No+267 3928516 (EPABX)/ +267 3928506 (MD)
Fax+267 3928513
Email[email protected]
Call usMr Ajit Kumar Mishra, Managing Director
Mr D T S Rao, Chief Manager
Mr Mahesh S Gavimath, Vice President (Opr)
Business HoursMonday to Friday : 09:00 am to 03:30 pm
Saturday:08:30 am to 11:00 am


BOI France

AddressSuccursale de Paris
Tel.+33 (0)1 42 66 50 04
Fax+33 (0)1 42 66 50 06
Mail[email protected]


Parish Branch

Contact Details

Trade Finance / LoansDirectorMr. Nitin Deshpande0033(0)142664997
Dy. ManagerMr. Gowri Shankar Rao0033(0)142666042
TechnicianMrs. Gautamala Soupramaiane0033(0)142666045
RemittancesChief ManagerMr. Jitendra Prasad0033(0)142666049
OfficerMrs. Nalini Sinou0033(0)142666048
Remittance -OutwardTechnicianMrs. Marie Athisayam0033(0)142666946
Remittance -InwardTechnicianMrs. Sridivyaa Selva0033(0)142665004
Back Office (Deposits)TechnicianMrs. Saroja Soccalingam0033(0)142664989
Compliance ManagerDirector Ad jointMs. Ginette Andonissamy0033(0)142660110
ComplianceTechnicianMrs. Valarmathy Andreopa0033(0)142666041
Account Opening (NRE / Local account)TechnicianMr. Sathish Vijayan0033(0)142665004
To Know the Exchange Rate (Euro / INR) –0033(0)142665004

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BOI Hong Kong

Hong Kong Branch

Address2/Fl., Dina House,Ruttonjee Centre,11, Duddell Street,Central, Hong Kong
Fax852-2877 1178
E-mail[email protected]
Telephone (Country code : 852)
General2524 0186
Chief Executive2524 7454
Chief Manager2525 6772
Trade Finance2522 3647
Remittance2820 9223
Deposits2820 9247
Credit / Loans2522 3781
Dealer2524 2912
Investments2522 1689
Treasury & Credit II2820 9259
Systems2820 9218
Administrations2820 9252

Kowloon Branch

Address906-908, 9/Fl., Hong Kong Pacific Centre, 28, Hankow Road, Tsim Sha Tsui, Kowloon.H.K.
Fax852-2368 6521
E-mail[email protected]

Telephone : (Country code : 852) 

General2368 6196
Manager2368 6916
Deputy Manager2368 6921

Shenzhen Branch

AddressSuite No. 2004-2005, 20th Floor, Golden Business Centre,No. 2028 Shennan Road East, Shenzhen,The People’s Republic of China-518007.
Business HourMonday – Friday :9:00 a.m. – 1:00 p.m. / 2:00 p.m. – 6:00 p.m.
Telephone86-755-82684887, 82684864, 82684884
E-mail[email protected]

Beijing Representative Office

AddressRoom Number 1209, Tower I,Blue Castle International Center,3, Xi Dawang Lu, Chaoyang District, Beijing 100022,The People’s Republic of China
Business HoursMonday – Friday : 9:00 a.m. – 12:00 p.m. / 1:00 p.m. – 5:30 p.m.
Email[email protected]

Email IDs

Hong Kong Branch[email protected]
Deposits Department, Hong Kong Branch[email protected]
Remittances Department, Hong Kong Branch[email protected]
Trade Finance Department, Hong Kong Branch[email protected]
MIS and Compliance Department, Hong Kong Branch[email protected]
Secretary to the Chief Executive, Hong Kong Centre[email protected]
Kowloon Branch[email protected]
Shenzhen Branch[email protected]
Beijing Representative Office[email protected]


BOI Japan Contact Numbers


Chief Executive(03) 3215-2379
Chief Manager(03) 3215-2378
Deale(03) 3212-3420
Manager Deposits(03) 3212-0911
Manager NRI Services(03) 3212-0911
Manager Credit(03) 3212-0911
Manager Trade Finance(03) 3212-3424
Fax(03) 3214-8667, 3212-3461
E-mail[email protected]


Manager(06) 6261-2211
Manager Deposits/NRI Services(06) 6266-0526
Manager NRI Services(06) 6266-0526
Manager Credit/Trade Finance(06) 6266-0526
Manager Trade Finance(06) 6266-0526
General Number (Japanese)(06) 6261-4035

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BOI Kenya

  • Contact us: +254 – 020 2221414/15/16

BOI New Zealand

Head OfficeBank Of India (Nz) Ltd.
Managing Director
DDI: +64 9 9265710
Fax No: +64 9 9265719
[email protected]
 Address10 Manukau Road, Epsom,PO Box No: 99491 Auckland – 1023

Auckland Branch

Ashish K. Sharma
Branch Manager
DDI: +64 9 9265711
Fax No: +64 9 9265719
[email protected]
Address10 Manukau Road Epsom, PO Box No:99491 Auckland 1023
General EnquiresPh No: +64 9 9265797
Fax No: +64 9 9265719
[email protected]
DepositsPh No: +64 9 9265714
[email protected]
AdvancesPh No: +64 9 9265712
[email protected]
Business Hours9.00 AM to 4.30 PM (Monday to Friday)

Papatoetoe Branch

Ajaz Sikora
DDI: +64 9 2781784
Fax No: +64 9 2790316
[email protected]
Address31 East Tamaki Road, Papatoetoe, Manukau 2025
Business Hours9.00 AM to 4.30 PM(Monday to Friday)


Matthew Talapati
DDI: +6479570400
[email protected]
AddressShop No:4, 114-120 Alexandra Street, Hamilton CBD, Hamilton- 3204
Business Hours9.00 AM to 4.30 PM(Monday to Friday)


New York Branch
Bank of India 277 Park Avenue 47th Street New York – 10172  Subway Station : 42nd Street Grand Central Terminal
Tel :  212-753-6100
Fax : 212-319-6347 / 212-980-0052
ABA Routing No : 026005458
Head Office
Bank of India  Star House C – 5, “G” Block, Bandra Kurla Complex Bandra (East) Mumbai – 400 051 India
Tel : +91- 022-66684444
For all your enquiries : Call us at +91- (022) – 40919191 / 18
New York Branch
Vice President (Credit) -Tel : 646-720-0390
Vice President (Operations) – Tel : 646-720-0392
Vice President (Risk Management & Comptroller) – Tel : 646-720-0393
Chief Compliance Officer
Tel : 646-720-0439
San Francisco Agency
Vice President – San Francisco Agency Bank of India 555 California Street, Suite 4646 San Francisco, CA – 94104
Tel : 415-956-6326
Fax : 415-956-6328
Email : [email protected]

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#1. What Is Internet Banking?

Internet Banking is a platform which allows you to fulfil your banking needs through a secure website anytime, anyplace at your convenience.

#2. What Are The Benefits Of Internet Banking?

Internet Banking offers you a convenient way of carrying out your Banking needs without visiting the branch. It saves your time and money, which usually get spent in visiting the branch for carrying out such banking transactions.

#3. I Am Getting The Message “Invalid Login Id And Password”. What Does It Mean?

This message means either of the following –

  • You are inputting incorrect User ID / Login Password. OR
  • Your user ID has been temporarily disabled due successive attempts of wrong password.

#4. I Have Not Yet Received My User Id And Password?

Please check your communication address registered with the Bank.

Please contact Star connect department. Email – [email protected]

Call at 1800 220 229 / (022) – 40919191

#5. I Have Received Only Login Password And Not Transaction Password?

For security reasons, Login and Transaction Password are sent on different dates in different cover. Hence, you may not get both passwords at the same time but after a time gap.You have only View facility. Hence transaction password was not issued.

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#6. I Wish To Avail Transaction Facility, But Have View Facility Only?

Submit your request for transaction password form to our branch for generation of transaction password.

#7. I Wish To Deactivate The Fund Transfer Facility.

Inform your Branch for deletion of transaction facility.

#8. How can I activate Mobile Banking?

  • After successful downloading and installation of Mobile Banking application, you need to send an SMS from your Registered Mobile Number by typing the keyword ‘starotp’ to 9810558585.
  • Upon receiving the OTP, enter this in the application and then set your MPIN. MPIN is a four digit number.
  • Activation of BTM is one time activity and further login can happen through User Name and MPIN. The MPIN can be changed subsequently whenever desired.

#9. Can I Link More Than One Account To The Same Mobile Number?

Yes you can link the same mobile number to more than one account.

#10. In How Many Forms Is Debit Card Issued?

Debit Cards are issued in 2 forms – Personalized Card – the name of the Cardholder is printed on the Card and PIN is received at the communication address of the Card Holder. Non–Personalized Card – the Card Holder’s Name is not printed on the Card. The PIN is received along with, and activated same day or, at the most, next working day.

#11. What Are The Platforms On Which Debit Cards Are Issued?

Bank of India issues Debit Cards on 3 platforms. They are MasterCard, VISA and RuPay. They can be used at any ATM that displays MasterCard / VISA / RuPay / BANCS logo and at all Merchant Establishments (MEs) equipped with the Point of Sale (POS) terminals displaying MasterCard / VISA / RuPay logo.

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#12. How Can I Reset My Debit Card PIN?

In the following ways you can change your Debit Card PIN –

  • On the ATM machine itself
  • Through your BOI Internet Banking with transaction password.
  • Through your BOI Internet Banking with transaction password to unblock card.

#13. What Do I Do If I Have Lost My Debit Card?

Immediately Hotlist / Block your Debit Card. By

  • Call1800 425 1112 (Toll Free)
  • Call 022-40429123

#14. How To Apply For A Credit Card?

Submit a duly completed and signed application form to the Branch. Make sure your KYC documents are verified.

#15. What Are The Various Types Of Credit Cards?

  • India card
  • India Gold Card
  • International Card
  • International Gold card
  • Platinum Privilege card

These were the all important and necessary contact details which will make it easy for you to contact and connect with the customer care executives of BOI who will assist you in solving all your queries. If you want any further information then you can visit the official website.  

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    • Hi Nenu
      You can follow up this simple steps to open an account:
      • First of all you have to download the application form from “”
      • Fill the application form carefully.
      • Attach all the necessary documents such as aadhar card, ration card, address proof & affix a passport size photograph.
      • Now fill the full details of the nominee mentioned there.
      • At last go to the bank & submit all the documents there.

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