Astro Customer Service Number

Astro Customer Service NumberHave you taken the advantages of Astro Products and Services? If yes, then check out all new Astro Customer Service Number, Support Contact Details and Toll Free Phone No from here.

Astro is a subsidiary of Astro Malaya Holdings Berhad that is one of the foremost integrated consumer media entertainment and satellite broadcasting supplier in the country giving services in Radio, Digital TV, Magazines, Digital Media, and Pay TV.

Astro Malaysia Holdings Berhad was started its operations in year 1996 so as a customer of the Astro Phone, if you have any query, want to send feedback, then you can contact at below listed Astro Toll Free Number.

By using these numbers, you may send their complaint or suggestions related to its products and services very easily. Here we’re also providing you its customer service address detail for its customers that are shown below.

Astro Head Office Address

Number – 603-9543-4129

Head OfficeOfficial WebsiteNumber
MEASAT Broadcast Network Systems, All Asia Broadcast Centre, Technology Park Malaysia, Lebuhraya Puchong-Sg. Besi, Bukit Jalil, 57000 Kuala Lumpur, – 9543 3838

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  • IPTV Customer Service Number – 03 – 9543 1543
  • NJOI Customer Service Number – 03 – 9543 8100

Interactive Voice Response

By dialing Astro Customer Service Hotline Number, you can get Interactive Voice Response by pressing 1 to 4, as described below. Like you dial <03 – 9543 3838> and ‘Select Language’ then Press <1 to 4 (As Per Your Request)>

Press 1Reconnection Request
Press 2Bill & Payment
Billing Information
One Time Charge Via Credit Card
Change Pin
Other Billing Enquiries
Press 3Package, Product & Services
Packages & Prices
New Accounts & Promotions
Other Enquiries
Press 4Technical Support & Installation Enquiries
Technical Support
Follow up Reported Case
Installation Enquiries

It is a leading integrated consumer media diversion group in Malaysia and Southeast Asia with functions in four key areas of industry, mainly Pay-TV, Radio, Publications and Digital Media.

With a client base of four point two million housing customers or around 60% access of Malaysian TV households, the conglomerate provides 172 TV channels, together with 40 HD channels, delivered via Direct-To-Home television system, IPTV and OTT platforms.

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Customer Service Branches

CSC Alor Star No 5, Ground Floor, Kompleks Sultan Abdul Hamid, Persiaran Sultan Abdul Hamid, 05050,Alor Setar,KedahCSC Cheras 14 Block L, Jalan 3/93A, Warisan Cityview, Batu 2 1/2, Jalan Cheras, 56100,Kuala Lumpur,WP Kuala Lumpur
CSC Damansara Utama 56G, Jalan SS21/62, Damansara Utama, 47400,Petaling Jaya,SelangCSC Georgetown Lot 368, Level 1, Unit No. 09, Bellisa Row, Jalan Burmah, 10350,Georgetown,Penang
CSC Ipoh No. 9, Persiaran Greentown 5, Greentown Business Centre, 30450,Ipoh,PerakCSC Johor Bahru No. 80 Jalan Molek 2/2, Taman Molek, 81100,Johor Bahru,Joh
CSC Kota Bharu Lot 703, Section 26, Bandar Kota Bharu, Jalan Dusun Muda, 15200,Kota Bharu,KelantanCSC Kota Kinabalu 50 and 51, Block I, Ground Floor, KK Time Square, Off Coastal Highway, 88100,Kota Kinabalu,Sabah
CSC Kuala Terengganu
129-B, Ground Floor, Jln Engku SAR, (Batas Baru) 20300,Kuala Terengganu,Terengganu
CSC Kuantan A-137, Jalan Air Putih, 25300,Kuantan,Pahan
CSC Kuching Ground Floor, Stallion Sublot 17, Rock Commercial Center, 1 1/2 Mile, Jalan Rock, 93200,Kuching,SarawakCSC Melaka 533 and 534, Taman Melaka Raya, 75000,Melaka,Melaka
CSC Miri Lot 1069, Ground Floor, Bintang Jaya Commercial Centre, 98000,Miri,SarawakCSC Perai Unit 1680-G2A, Jalan Perusahaan Auto-city, North-South Highway, Juru Interchange, 13600,Prai,Penang
CSC Sandakan 32, Ground Floor, Bandar Tyng, Mile 6, Jalan Labuk, 90000,Sandakan,SabahCSC Seremban No.41 Jalan S2 B18, Biz Avenue Seremban 2, 70300,Seremban,Negeri Sembilan
CSC Sibu No.9, Ground Floor, Pusat Pedada, Jalan Pedada, 96000,Sibu,SarawakCSC Tawau TB4612, Ground Floor, Block A, Bahzong Commercial Centre, 91000,Tawau,Sabah

Astro Malaya Holdings Berhad proffers HD, 3D, PVR, VOD and IPTV services all the way through Astro B.yond and Astro on the Go and rewarding its promise to link the digital divide for all of Malaysia, Astro originate NJOI as an entry-level DTH television system service and is the natios’s first non-subscription based satellite TV, providing 22 TV and 20 radio channels.

Astro Radio consist Malaysia’s uppermost rated stations transversely key languages and is easily reached on each earthly and digital channel, getting roughly 12.6 million weekly spectators.

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Astro Lifestyle Center

ALC BP Mall G39 and G45, Ground Floor, Batu Pahat Mall, Jalan Kluang, 83000,Batu Pahat,JohALC IPC K4 and K5, Ground Floor, IPC Shopping Centre, No.2, Jalan PJU 7/2, Mutiara Damansara, 47800,Petaling Jaya,Selang
ALC Mid Valley S-050, Level 2, Centre Court, Mid Valley Megamall, Lingkaran Syed Putra, 59200,WP Kuala LumpurALC Plaza Gurney Lot 170.03.12, Plaza Gurney, Persiaran Gurney, 10250,Penang

Did you know? That its digital arm is disturbed in digital publication, applications and proposal as well as publication of activity and lifestyle magazines regionally and the customers are now capable to verify their Astro account balance and re-connect their services via SMS.

Astro has started the 24 hour SMS service for Balance Inquiry and Reconnection Services. A company features a healthy existence in Radio, IPTV Services and also initiated a basic DTH service that proffers approximately 22 free channels to its customers.

Social Profiles


For More Details Regarding Astro Customer Service Number, You May Check This Official Link.

The company holds the brilliance of the ‘Gold’ award in the Media and Entertainment class at the Putra Brand Awards for five consecutive years from 2010 to 2014, together with the ‘Brand of the Year’ award in 2012 and consequently the ‘Brand Icon’ award in 2013.

It has features a strong occurrence and has won impressive awards, consumers, if you require any customer care support then you can call on above mentioned Astro Support Phone Number which is provided for your assistance.

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Frequently Asked Question

#1. What Are The Dissimilar Payment Channels Obtainable?

There are various payment methods available, Check now:

  • ATM
  • Over the Counter
  • Online Banking
  • Phone Banking
  • SMS banking
  • Mobile Banking
  • Kiosk (Cash Deposit Machine)

#2. What Is A Pin?

A PIN (Personal Identification Number) is a six digit numeric password that will be used together with your Astro account number to validate you as our Astro Customer.

Read Also! Procedure To Write A Complaint Email To Customer Service

#3. How Do I Pay My Bill Via Online Self Service?

  • You will have to visit the Astro Self Service portal
  • Now, log in using your username and password and Press ‘Login’
  • Hit on the ‘Bill and payment’ dropdown menu
  • Select ‘Make a payment’ option.
  • Enter payment amount and hit on ‘Pay now’

Above Listed Astro Customer Service Number along with conglomerate contact address, email details, Astro Customer Service Contact Number will assist users who would love to get in touch with company with any product/service relative problems.

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