Air India Express Customer Care Number

Air India Express Customer Care NumberAir India is the Indian airline which provides great services at the pocket friendly prices. If you have explored the whole internet searching the Air India Express Customer Care Number and were unable to find it then we have something that will going to make you smile. Here on this page we have provided you all modes through which you can contact Air India Express easily.

At Air-India Express, they strive to give their passengers the best experience whether it is the services on ground or on the board. Their main aim is to give appropriate connectivity for the short range routes at most affordable prices.

If you need any assistance 24*7 or want some information related to any of the products or services related to Air India then you must go through the listed below contact details of the Airlines. Here are the all contact details.

Air India Express Customer Care Number

Air India 24*7 Toll Free Number1800 180 1407

Customer Care No

CityContact Number
Delhi011-49637522, 011-25653385
Mumbai022-66858097, 022-26168250
Kolkata033-25119982, 08336918921
Chennai044-22562011, 044-22566002

Check Out Here: Air India Customer Care Contact Number

Air India Express Customer Care

For any queries whether general or specific you must contact the below listed contact numbers we have provided to you. Along with the contact numbers we have also provided E-Mail address for further assistance.

StationCity Office No.Airport Office No.
Ajman00971-6-7442789/ 00971-6-5970303
AmritsarStation Manager, Air India
Pal Plaza District Shopping Centre SCO-32, First Floor
B Block, Ranjit Avenue
Amrisar – 143001
E-mail ID: [email protected]
Airport Manager, Air India
Sri Guru Ramdas Ji International Airport Amritsar – 143101
E-mail ID : [email protected]
Tel No. : 0183 2214012
Mobile No. : 8437201740
Duty Manager Airport
E-mail ID : [email protected]
Tel No. : 0183 2214010
Mobile No. : 8437701740
Bahrain00973-17220787/ 00973-17220788/ 00973-17220789/ 00973-17220796Tel No: 00973-17321284/ 00973-17321285
Fax: 00973-17339209
Chennai19 Rukmini Lakshmipathi Salai (Marshalls Road)
(Near Ethiraj College for Women)
Egmore-Chennai 600 008
Telephone: 044 2345 3375
Mode of Payment: Cash
044-22566003 / 22566004
Baggage Services No. : 044-22560266 / 22564301
Delhi011-24658203 011-24658204 Timings:
Assistance counter: 011-49637533
Office Supervisor: 011-49637816
Doha+974 44418423/424
Dubai00971-4-2216789/ 00971-6-597030300971-4-5048640/ 00971-4-5048641
Airport EMAIL: [email protected]
JaipurTel No: 0141-2744839
Fax:  0141-5101015
Timings: 1000-1700
Tel No: 0141-2725997/ 0141-2725197
JalandharTel No: 0181-2452897/0181-2457637
Fax: 0181-2225720
Kochi0484 2350944/ 0484-23509450484 2610050
Kozhikode0495-2760710/ 0495-2760715/ 0495-27666690483-2715005/ 0483-2715646/ 0483-2717749
Kuala LumpurTel No: 00603-20726066/ 00603-20721161
Fax No:00603-20702011/ 00603-20727055
Tel No – 00603-87764787
Kuwait00965-2-2438185/ 00965-2-2438186/ 00965-2-243818700965-2-4718297
LucknowTel No: 0522-2624618/ 0522-2620927
Timings: 1000-1735
Tel No: 0522-2436132
/ 0522-2436327
MangaloreTel No.: 0824-2450673/ 0824-2450811
Fax – 0824-2450613
0824-2220450/ 0824-2220451
Mumbai022 2279633028318097/ 28318098
Muscat(968) 24762152/ (968) 24762111
Fax: (968) 24762122
(968) 24510737
Pune020-26057002/ 020-26059050020-26683210/ 020-26683211/ 020-26682472
Ras Al Kahaimah00971-7-2221789/ 00971-6-5970303
Salalah(968) 24818666/ (968) 24818488 –
Airport EMAIL ID:
[email protected]
Singapore0065 62214909/ 0065 63378868
Fax: 0065 63388827
Country Manager: 0065 62205868
0065 65422152
Fax: 0065 65450892
Timings: 0930-1730
Trichi0431-2481200/ 0431-2483800
Weekdays: 0930-1300
and 1400-1700
Saturdays: 0930-1300
0431-2341744/ 0431-2341722/ 0431-2341755
VaranasiStation Manager: 0542 2502667
Reservations: 0542 2502527/ 0542 2502547
Address: Airlines Building, 52 Yadunath Marg, Cantt, Varanasi – 2201002
Airport Manager: 0542 2622090
Assistance Counter: 0542 2622095
Back Office: 0542 2622494
Address: Lalbahadur Shastri International Airport, Babatpur, Varanasi

Read Here List Of: Top 10 Best Airports In The World

Registered And Head Office

Registered OfficeHead Office
Air-India Building, Nariman Point, Mumbai – 400 021, IndiaAir- India Express Building, Gandhi Square, D.H Road, Kochi 682 016, Kochi

Air India Customer Care E-Mail Address

Through these E-Mail addresses you can easily get your query solved.

  • E mail ID[email protected] (For forwarding scanned copies of travel documents for re-issuance of Tickets / Updating FFP mileage

Online Booking Helpdesk

Here are the contact details of online booking helpdesk

  • Landline Number – 011-24624074/ 011-24624075

Note: working hours are (Monday to Saturday, 0930 hrs. – 1730 hrs. IST)

Check All Helpline Number Here: Airlines Toll Free Numbers

Other Important E-Mail Addresses

These are some other important e-mail addresses through which you can contact them.

General Queries [email protected]
Missing Miles / Retro Credit on AI [email protected]
Missing Miles / Retro credit on Star Partners [email protected]
Silver Edge Members [email protected]
Golden Edge Members [email protected]
The Maharajah Club Members [email protected]

Contact Details For Other Countries

Through these contact details people living in other countries can also contact Air India.

USA Toll Free Number1800 223 7776
Canada Toll Free Number1800 625 6424
UK44 207 760 3290 (Local)
France0033-1-76545741 (9am to 9pm) (Local)
Germany0049-69-12009821 (9am to 9pm)
Australia0049-69-12009821 (9am to 9pm)
Singapore1800 247 463
For callers from all foreign locations+91-44-66921455/ +91-22-25818515

Frequently Asked Questions (FAQ’s)

#1. What Is Online Booking And Howe To Use It?

Online booking is a convenient way of booking your travel over the internet. Using the Air India online services you can:

  • Book a flight and pay online for your travel
  • Request for a particular seat, special meal or service
  • Redeem your frequent flyer miles online
  • Check Flight status
  • View the Schedule/timetable
  • Web Check in
  • Make an online booking using the NGPAY mobile app

Get Bet Answer: How To Book Airline Ticket Online

#2. What Flights Are Available For Online Bookings On www.Airindia.In?

Online booking is available on AI operated flights, on all cities on the Air India network and on certain AI code share flights.

#3. Can I Use This Service For Checking Availability And Fares Without Actually Purchasing A Ticket?

You can check flight availability and fares, as we take the payment only if you choose to complete a booking. In addition, you can view Domestic Apex and Instant Purchase Fares through Manage Your Trip, Fares.

#4. What is the maximum number of travelers for whom I can make an online reservation?

In one online transaction, you can book up to nine (9) passengers, including adults and children in your traveling party. Infants are co-related to the number of adults in the traveling party. The figure could vary in Business and First class depending on the configuration of the aircraft.

#5. Can I make an online booking for a child traveling alone?

No, you cannot make a booking for a child travelling alone. Please contact your nearest Air India office.

Check Here: Top 10 Cheapest Airlines

#6. How do I apply for a ticket refund?

You can submit a ticket for refund, which is either partially utilized or totally unutilized, within one year after expiry of the validity of the ticket. The refund would however be processed subject to the fare restrictions of the ticket. If the payment has been done in cash, a cheque with the refund amount is sent to the address as specified by the passenger. If the payment has been made by credit/debit card, then the amount is credited back to the same credit card account.

#7. How Long Can I Expect To Wait For My Refund To Be Processed?

In normal circumstances a refund is processed almost immediately. However, in case of a credit card bank transfer, it takes a minimum of twenty days.

#8. If My Ticket Is Past The Date Of Travel, Can I Still Apply For A Refund?

Yes A refund can be applied for, within one year after expiry of the ticket validity.;

#9. How Much Of Free Checked Baggage Allowance Is Permitted?

The free checked baggage allowance for each passenger who pays the adult fare and child fare is based on the passenger’s class of travel and country of travel and is further determined by the piece system and the weight system.

Do You Know: Flight Ticket Cancellation Process

#10. What Are The Limitations On Carriage Of Hand/Cabin Baggage?

The carriage of hand/cabin baggage is limited to one piece weighing not more than 8 kgs. This applies to all classes of travel and all flights on our network. The hand/cabin baggage should be suitable to place in the closed overhead rack or under the passenger seat, provided the sum of the 3 dimensions of all such carry on items does not exceed 45 inches or 115cms.

Now you can easily get in touch with the airlines as we have provided the all contact details to contact them through different modes. For more information and further details you can go through their Official Website

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